very good quality of mattress. my order is very firm in over 8,000 coils. it offers excellent support to my back, I feel my back pain has much been reduced. Highly recommend Harrison- Spinks Mattre... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff were friendly and knowledgeable, the delivery was fine but there was a small issue with the mattress. Once I got the plastic sheeting off the mattress, I noticed two dark lines at the bot... もっと見る
Great experience from the shop to the door. Items were delivered on time and professionally assembled. Great stuff. Thank you
I had a great experience at the Fulham location of Dreams. I recently moved to the UK by myself and needed mattresses and bedframes without breaking the bank. James was an incredibly knowledgeable s... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Wandsworth Bridge Road, SW6 2NY, Fulham, 英国
- 02077 312080
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Useful and honest advice as well as…
Useful and honest advice as well as friendly explanations and professionalism regarding the products, thank you!
Had a very good experience buying a bed…
Had a very good experience buying a bed from Dreams. Great variety, excellent service and good overall advice. The computer generated information about how you sleep was extremely helpful. Overall very good value for money and expert advice.
Great customer service
Great customer service, and good quality products! Really love the bed and mattress that we bought!
The sales assistant was so helpful and…
The sales assistant was so helpful and informative. My mum loves her bed!!!. Thank you.
Good price, quality and service.
We bought Hudson Mattress and Ottoman Base, items arrived on time, assembly was quick and professional, they’ve also removed an old sofa bed.
Store Team (Jerome) was very helpful, polite and knowledgeable-Cheers mate!
Overall we are happy with service, price and product quality.
Easy experience with knowledge sales associate
I had a great experience at the Fulham location of Dreams. I recently moved to the UK by myself and needed mattresses and bedframes without breaking the bank. James was an incredibly knowledgeable sales associate who helped me find exactly what I needed without overselling me. Recommended it so much my colleague who also just moved it went in the next day!
Faultless Customer Service
We were met at the door by Liibaan (Lee) who immediately sorted out where we could park and led us through the process of choosing a king sized mattress and a single guest bed. He was endlessley helpful, patient, courteous and professional. Our delivery is next week so we can't comment on that, but we are extremely happy with the service so far and would highly recommend Dreams in general and Lee in particular. Excellent customer service.
Needed a value for money mattress
Needed a value for money mattress.
Replacing an old one from our rental.
James was extremely helpful, kept us in the price range we wanted.
Quick, easy, and happy with the service.
Excellent customer service and range of…
Excellent customer service and range of products
Thank you James and Philip
Visited both Clapham and Fulham branches. Philip and James were ever so helpful, taking the time to explain everything I needed to know to make a decision. Looking forward to getting my new bed and mattress.
Excellent customer service,quick…
Excellent customer service,quick delivery and excellent quality matress and pillows
Bought a mattress and bedframe
Bought a mattress and bed frame with very reasonable price. Great quality, great service at the store, tried out the mattress with helpful advise from sales rep James. Delivery was prompt and staffs were very polite. The bed was very easy to assemble. Best buy.
Great experience
Great service. Saba was warm and really cared about helping us get what was best for us. We bought a mattress, pillows, a duvet and a mattress protector.
Excellent customer service by genuinely…
Excellent customer service by genuinely kind and experienced staff. No pushy sales talk. Went beyond my expectations to ensure we had exactly what we needed at a set budget plus an unexpected discount too. Couldn’t rate them higher. Thank you so much.
Great customer service!
Larry, the shop assistant that helped us, made the experience for us! He was knowledgeable, helpful and funny. We walked away extremely satisfied with our purchase.
Great customer service
Great customer service both in the purchasing process and the delivery/assembly.
Fantastic customer service
Fantastic customer service! The best customer service I’ve received from a store in a very long time. The lady who was in the shop was great, and the delivery men were too. I wish customer service like this existed everywhere. Delighted.
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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