Dreams - Hull レビュー 

342
TrustScore 5段階評価の5

4.8

Unit 2A The Junction, HU3 4SA Hull, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

We like the bed.The man who served us was knowledgeable, friendly and efficient. But the day before delivery we were told our old bed had to be brought downstairs and the mattress bagged and sea... もっと見る

企業が回答しました

5つ星のうち5の評価

Amit and Emma were both exceptional, perfect manners, extremely polite and friendly but not pushy. We visited Furniture Land who were extremely rude and sent us back to Dreams as our budget wasn't hig... もっと見る

5つ星のうち5の評価

Impressive customer service within the store. Sales staff were very knowledgeable about the products. All staff very personable. The delivery team contacted us early in the day, as promised. Both d... もっと見る

5つ星のうち5の評価

Dan at Dreams Hull was excellent. From the moment we entered to receiving our mattress the whole experience was first class. We laid on the sleep machine bed which recommended 4 mattresses for us and... もっと見る


企業情報

  1. ベッド専門店
  2. 寝具店
  3. 寝室家具店
  4. マットレス専門店

当該企業による記述

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

当該企業による記述

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

連絡先

4.8

優良

TrustScore 5段階評価の5

342件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(342)

過去12か月のレビュー数: 13,337

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5つ星のうち3の評価

We like the bed.

We like the bed.The man who served us was knowledgeable, friendly and efficient.
But the day before delivery we were told our old bed had to be brought downstairs and the mattress bagged and sealed. As a couple of pensioners we had to enlist friends and family to help us. Had we known this wef might have gone elsewhere.
However the men who came were brilliant a d very helpful indeed.

2026年6月12日
Dreams - Hull ロゴ

Dreams - Hull からの回答

Good afternoon

Thank you for your review. I am so sorry for any inconvenience caused.

You did select a room of choice delivery so you should not have had to take the old mattress downstairs. I will pass this feedback onto the senior management at our delivery centre to review with the delivery team concerned.

Please accept my apology once again, and should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

5つ星のうち5の評価

Amit and Emma were both exceptional

Amit and Emma were both exceptional, perfect manners, extremely polite and friendly but not pushy. We visited Furniture Land who were extremely rude and sent us back to Dreams as our budget wasn't high enough for them!! Amit and Emma were very helpful and professional, I would highly recommend them.

2026年4月27日
自発的なレビュー
5つ星のうち5の評価

5 stars all round

Impressive customer service within the store. Sales staff were very knowledgeable about the products. All staff very personable. The delivery team contacted us early in the day, as promised. Both delivery guys were friendly, respectful and professional. It is the first time we have used Dreams, we would definitely return. Highly recommend.

2026年6月7日
5つ星のうち5の評価

Dan at Dreams Hull was excellent

Dan at Dreams Hull was excellent. From the moment we entered to receiving our mattress the whole experience was first class. We laid on the sleep machine bed which recommended 4 mattresses for us and eventually settled on a sleepeezee Kennington. Wow, what a choice after Dan explained about each mattress. His expertise was invaluable. We arranged delivery and everything was carefully handled by Dreams. The delivery team called me to confirm delivery after a number of email messages and they were also great taking away our old mattress and replacing with the new mattress. All in all a great experience which I wouldn’t hesitate to recommend Dan and Dreams Hull. Thank you.

2026年5月17日
5つ星のうち5の評価

Dreams for beds are a dream

we went in to buy a mattress for our bed, but ended up buying a full bed for the spare room. From entering the showroom the experience was great. Dan who helped us with our purchase and made us coffee was so friendly but not pushy like some sales assistants. When the delivery arrived the team were polite and got on with the job, they worn shoe protectors which was a surprise to me. They gave me info on looking after the mattress so we got the best out of it. I was so impressed that the day after our delivery I rang the shop and ordered a mattress for our bed.
I can totally recommend the Hull store. The staff are great? the prices are very good and the quality is the best

2026年5月13日
5つ星のうち5の評価

From the start to the delivery was…

From the start to the delivery was great, we when to the showroom the help we got was excellent the staff were very helpful. We were not jump on just a friendly good morning and if we can help just ask, which was great. Having looked around we were asked if we had found what we were looking for and the offer of trying the sleepmatch which was explained to us with great easy, having try that we were shown a number of mattress each one was explained to us which was a great help to us. The member of staff asked if we would like a drink while we looked around on our own their was no pressure which was great.
Once we had chosen the mattress that we liked the whole purchase was explained to us, we chose a delivery time to suit us which was great. The delivery was great the team did a great job.
Overall we are very pleased with our new mattress, both of us are getting a better night's sleep!
Thanks to Claire and the team 5 star

2026年4月27日
5つ星のうち5の評価

Amazing customer services by the staff…

Amazing customer services by the staff Amit and Emma, from the moment we walked in, they were both incredibly friendly and attentive, taking the time to listen to our needs and helping us choose the perfect beds and mattress for our home. Their knowledge and guidance made the whole process so much easier, and we really appreciated how patient and helpful they were throughout. Delivery was on the expected date and within the time slot provided

2026年5月3日
5つ星のうち5の評価

ottoman bed purchses

Went to the Hull branch where a very helpful guy, Dave, talked us through our options for our purchase. We went back several weeks later and he remembered us and brought up our previous requirements. Beds ordered, but due to a house move we had to amend the delivery a couple of times...absolutely no problems and the two delivery/assembly guys were really good and professional. Good jod guys

2026年1月18日
5つ星のうち5の評価

Super fast delivery

Super fast delivery, it was earlier than expected which was great, easy to assemble, free pillows and really comfortable and stylish bed...more than happy! Zzzzzzzzzzz

2026年4月24日
5つ星のうち5の評価

Great delivery guys

The. Girl was very helpfull and she gave us discount thought the bed was pricy and i thought we should jave had free delivery and installment included without paying extra with paying so much money

2026年4月17日
5つ星のうち5の評価

I recommend it with all my heart

I recommend it with all my heart, the service is amazing, for the first time in my life, Dave approached me, an amazing seller, he explained everything step by step without any stress, and while drinking delicious coffee, everything was taken care of in 10 minutes, the seller deserves a 6+ rating

2026年4月15日
自発的なレビュー

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