Dreams - Hull レビュー 

343
TrustScore 5段階評価の5

4.8

Unit 2A The Junction, HU3 4SA Hull, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Amit and Emma were both exceptional, perfect manners, extremely polite and friendly but not pushy. We visited Furniture Land who were extremely rude and sent us back to Dreams as our budget wasn't hig... もっと見る

5つ星のうち3の評価

We like the bed.The man who served us was knowledgeable, friendly and efficient. But the day before delivery we were told our old bed had to be brought downstairs and the mattress bagged and sea... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to the Hull branch where a very helpful guy, Dave, talked us through our options for our purchase. We went back several weeks later and he remembered us and brought up our previous requirements.... もっと見る

5つ星のうち5の評価

Amazing staff in the Hull store. David was outstanding his customer service skills are something else. We were under no pressure to buy at all, very relaxed atmosphere. We were given lots of inform... もっと見る


企業情報

  1. ベッド専門店
  2. 寝具店
  3. 寝室家具店
  4. マットレス専門店

当該企業による記述

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

当該企業による記述

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

連絡先

4.8

優良

TrustScore 5段階評価の5

343件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.8

すべてのレビュー

(343)

過去12か月のレビュー数: 13,450

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5つ星のうち5の評価

A goodnights sleep

Dreams Hull branch we were looking for 2 mattresses for an electric adjustable bed, the salesman James Bentley helped us choose the right one for us. After looking at a few we finally chose 2 firm tempur and 2 firm tempur pillows, we were given a 6 week delivery date. 6 weeks later and within the 2 hour delivery time they arrived,the delivery men did everything asked of them. I am very happy with everything and would highly recommend Dreams and their staff, thanks for everything 😴😴😴😴😴😴😴

2025年5月30日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service.

Excellent instore customer service from Emma, which made choosing and purchasing a mattress very easy. Would highly recommend Dreams. Also, excellent delivery and old mattress removal experience.

2025年2月14日
5つ星のうち5の評価

Very pleased

Delivery was on time, they assembled my bed and tidied up after ,taking all wrapping and rubbish away, polite and friendly staff, would recommend.

2025年5月18日
5つ星のうち5の評価

Thanks to Gemma at the Hull store

We bought a bed from the Hull store. Gemma talked us through all of our options of frames and mattresses and what would be best for our needs. She was attentive but pushy as some places can be. She was great! Professional and friendly. Thanks Gemma!

2025年5月11日
自発的なレビュー
5つ星のうち4の評価

I have given 4 stars but with reservations

I have given 4 stars, but with a caveat, we have only had the mattress for a week or so and I don't know how I can give a realistic review in such a short space of time. After having got rid of a mattress after something like 30 years then the new one will feel like a breath of fresh air. No more sagging but how long before signs of wear and tear will begin to show. The how long is a piece of string question. What I already know is that delivery was within the given time slot, so no problems there. But at the moment we are satisfied, 5 or more years hence, who knows?

2025年5月10日
5つ星のうち5の評価

Hull Branch

Popped into the Hull store, we were originally planning to go to a competitor nearby but decided to check Dreams out first and Im very glad we did. They have a machine that determines the best kind of beds for you and it was spot on, I was worried it would only give us the most expensive options but it gave us a wide range of varying prices. Their sales team are friendly and informative and in no way pushy. Dave was brilliant and showed us a range of mattresses, offered us drinks and handed us pillows to try out the ones suggested. I would highly recommend the Hull store and Dave in particular for a friendly and laid back approach to shopping. Thank you! I'm looking forward to receiving our new matress xx

2025年5月11日
自発的なレビュー
5つ星のうち5の評価

Great looking bed frame

Called the Hull store and spoke with Daniel as we wanted a metal bedframe for our guest bedroom and had spotted the Hattie bed online.
Daniel was polite, helpful and a pleasure to deal with.
The bed was delivered free 1week later.
The bed was easy to assemble and looks great in the room and has the looks and feel of a good quality product.
The new 'standard double' mattress we purchased earlier fits on it just right.
Thank you Daniel.

2025年4月18日
自発的なレビュー
5つ星のうち5の評価

Great experience

I visited the Hull store and the customer service was fantastic. Truly helpful, understanding and knowledgeable. The advisor went above and beyond.

2025年4月27日
自発的なレビュー
5つ星のうち5の評価

Helpful and friendly

Wasn't pounced on straight away which can be annoying. Friendly salesman. Answered my questions clearly, let me try the mattresses on a bed and offered me a drink while he was sorting the paperwork out. Definitely will visit again.

2025年4月26日
自発的なレビュー
5つ星のうち5の評価

Very helpful staff

Very helpful staff regarding delivery and change of dates and address. Very useful having texts from delivery driver and keeping customer informed. Very happy with mattress.

2025年4月25日
5つ星のうち5の評価

2 new ottoman beds + a mattress .

We ordered 2 new ottoman beds and 1 mattress from Dreams Hull. Gemma was great and very patient with us as we were a bit indesisive, she gave us good advice + explained about the different openings for the ottaman beds , we enjoyed our experience in the store. The items were delivered as advised on time and were easy to put together following the instructions given , we love both beds Wilson + the Davies and our new mattress is perfect it was the Tadley. Thanks Dreams Hull.

2025年4月21日

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