The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... もっと見る
We went to the fosse park branch first for a roll up mattress but there wasn't a king sized available. The lady there was very welcoming and very kindly offered us a place to feed my 7 week old baby a... もっと見る
Fantastic shop ! Steve was amazing ! He went out of his way to help me. From walking into the shop and walking out, everything was so simple and no issues. No matter how many times I went to... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, 英国
- 01162164941
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I am writing to express my utmost…
I am writing to express my utmost satisfaction with the recent purchase of your bed. From the moment I first laid eyes on it, I knew it was the perfect fit for my bedroom.
The quality of the craftsmanship is truly exceptional. The materials feel luxurious and durable, and the attention to detail is evident in every aspect of the bed. The design is both stylish and functional, and it complements my decor perfectly.
Good choices and team is helpful
Good choices and the team is very helpful as always.
Lady was very helpful from start to…
Lady was very helpful from start to finish to help me buy bed
Firstly it was the helpful and polite…
Firstly it was the helpful and polite sales girl Claire who came over to help my wife and myself with the different types of beds and mattresses there where and that suit us, we laid on the mattres that takes our measurements that makes it suit us. We have had it now for just over a week and to be honest it is easily the best bed and mattress we have ever had. It arrived on time and the lads who took the old one away were also polite and professional.
Helpful and friendly
The bed we purchased is fantastic, the person we spoke to when purchasing our dream was amazing, and the delivery guys that delivered our bed were very helpful and friendly. Thank you for being so helpful.
Excellent serviceGreat service and guidance re our new…
Great service and guidance re our new mattress arrived on the date supplied taken up into our bedroom by two friendly helpful delivery men. Thank you
The whole process was brilliant from…
The whole process was brilliant from ordering to installing! The branch we ordered from kept in touch leading up to delivery. We had to wait 12 weeks for delivery but was aware from ordering stage and throughout. Would thoroughly recommend
回答に AI 支援を利用する場合があります詳細を表示
The manager in the 19/8/24 name Wakas…
The manager in the 19/8/24 name Wakas was the most moody and unhelpful person in the store. It was like they didn’t want to be there or even give the customer a good experience. The sales assistant Kushsali was great and did all she could do. After spending nearly £2000 in the store I was disappointed The manager was so rude. I’d be happy to give more details if someone wants to call or email me.

Dreams - Leicester St George からの回答
Professional and knowledgeable staff
Professional and knowledgeable staff, Sleep match is a must for those buying a new bed.
The customer service was excellent from…
The customer service was excellent from the first entering to making a purchase of a mattress. The salesman explained the benefits of the mattress that I was looking for, which helped make my decision. He wrote the details I needed to know so I knew about caring for the mattress to delivery of it.
I was sent a text advising of day and time if delivery band also a text for two hour time slot.
As a customer I was extremely satisfied with the service I received.
It was a good experience with dreams
Mattress is fantastic 😍
Mattress is fantastic 😍 our old one was 5 years old expensive was broken within first week. Got it fixed broken again.
Very happy customer thank you 😊
Delivery time schedule to long and…
Delivery time schedule to long and delivery drivers not professional using bad words not really good customer services from the delivery driver at all.

Dreams - Leicester St George からの回答
Can't fault our bed at all
Can't fault our bed at all, when I went to buy the bed the staff were very helpful and friendly, I enjoyed testing which mattress was best for me, would definitely recommend dreams
The whole experience was fantastic from…
The whole experience was fantastic from the sales man in the shop to the delivery men . Fantastic keep up the good work all of you
Lovely bed solid construction easy to…
Lovely bed solid construction easy to put together. Love matching tables.
Excellent Service …
The service I received from the member of staff who welcomed me was fantastic. It was easy for me to find the bed that I was looking for.
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