What first caught my attention was the discounts, the product quality, and the service provided by the staff member who assisted me—his name was Jaz. He went out of his way to help me find exactly wha... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... もっと見る
Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... もっと見る
We went to the fosse park branch first for a roll up mattress but there wasn't a king sized available. The lady there was very welcoming and very kindly offered us a place to feed my 7 week old baby a... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, 英国
- 01162164941
4.6
優良
239件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service …
The service I received from the member of staff who welcomed me was fantastic. It was easy for me to find the bed that I was looking for.
2024年3月12日
自発的なレビュー
Khushali her approach in being very…
Khushali’s approach was very customer centric in all aspects. Her product knowledge was excellent.
Steve’s input was very valuable to conclude the sale.
We have had the Tempur CTS ELITE for just over 2 weeks so it early days to rate the product. However so far it seems excellent.
2024年3月7日
Had a brilliant experience
Had a brilliant experience, the young lady who served us was very knowledgeable. The bed we chose is absolutely lovely. Thank you
2024年2月22日
Great customer service and products
Honestly we had really good customer service after so long. Definitely would recommend people to go to the Leicester St George’s retails park store and speak with Ash. He was a great help and we love our mattress!
2024年1月30日
Lovely Staff
2024年2月17日
Everything explained
Everything explained, good products, very good service from purchasing to delivering and putting everything together.
2024年2月17日
New mattress.
We were able to assess which mattress we wanted by trying several which matched our requirements. The mattresses we tried varied in price and there was no pressure from the salesperson to select a particular mattress. The salesperson was very friendly and helpful as were the delivery persons.
2024年2月11日
Great bed great service great mattress…Dreams
Great bed great service great mattress great sleep
2024年2月11日
Great service from Anil
Great service from Anil, and the installation team were very friendly, professional and helpful.
2024年2月2日
Excellent delivery service from the…
Excellent delivery service from the team and really great consideration with dealing with my 89 yr old mother. Your colleagues went beyond our expectations and I am very grateful for the courtesy shown. Thank you.
2024年2月4日
Amazing service at the Leicester St…
Amazing service at the Leicester St George’s retail park. Khushali was warm and welcoming and her customer service was exceptional. She went above and beyond to help in every way possible. Khushali is an asset to the business. I highly recommend to be seen by her for anyone who visits the store. Personal thank you to you xx
2024年1月16日
自発的なレビュー
Easy purchase
We made our choice of matress and was helped from start to finish without the hard sales tactics.great experience
2023年12月1日
Dreams Leicester - fantastic customer service from Claire
We went into Dreams in Leicester today to buy a bed and mattress and were served by Claire. Claire was absolutely brilliant - friendly, helpful and very knowledgeable about the products. She also gave us time to consider the options and was not at all pushy. Thank you Claire for a brilliant service.
2023年12月29日
自発的なレビュー
It's so comfortable
2023年12月8日
The salesperson couldn’t have been more…
The salesperson couldn’t have been more helpful in taking the time and trouble to find the best bed for my bad back
There was no pressure to buy and the prices were reasonable
Not the cheapest but you get what you pay for and how much you value your sleep
2023年11月10日
From the show room to delivery Dreams…
From the show room to delivery Dreams we’re efficient and helpful also delivered on time
2023年11月12日
Very knowledgeable assistant
Very knowledgeable assistant, amazed how different mattresses, ie rated firm , were actually different when tested , felt we were getting a quality item , with excellent service
2023年11月9日
自発的なレビュー
Leicester Dreams great staff
Had a shoulder injury so needed a mattress that is comfortable. Claire was very helpful and friendly and we tried the sleep match device which showed what to go for. 5 star 100% service all round. Thank you very much!
2023年10月20日
自発的なレビュー
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