From the time I walked into Dreams in Luton until I received my bed every thing from help to choose a bed to sleeping on the first night was seamless. They informed me at every stage via text, and... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from start to finish. Sufiya was incredible and really helped me decide which bed to go for. The customer service was outstanding, and I received a very warm welcome as soon as I ar... もっと見る
Amazing!! Who knew a machine could work out the best mattress for you. Amazing customer service and patience with me trying lots of mattresses until I found the perfect one for me with a 100 day excha... もっと見る
We were very impressed with the way we were greeted by Naveed on entering the Luton branch of Dreams - firstly by him offering us a drink. He then proceeded to help us by recommending a suitable mattr... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 3 Hatters Way Retail Park, LU4 8FD, Luton, 英国
- 01582317734
4.8
優良
342件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great staff
I was helped by callum who went through everything with me, made me feel very welcome and comfortable great service
2025年9月26日
The staff all operate as an efficient
The staff all operate as an efficient, friendly, approachable team
2025年9月19日
自発的なレビュー
All in all a great purchase experience
2025年9月21日
All the staff were very friendly which…
All the staff were very friendly which gave the store a good feel. Store kept clean & tidy & products displayed well.
2025年9月16日
自発的なレビュー
Amazing Experience from Start to Finish
Amazing Experience from Start to Finish
From the very first phone call to the in-store service, order change, delivery, and bed assembly; every step of the process was seamless and professional. The team at Dreams was friendly, helpful, and efficient throughout. I couldn’t be happier with the experience. One very happy and satisfied customer!
2025年9月19日
Exceptional service at Luton store
Visiting the store in Luton provided a truly wonderful experience overall. The service received was exceptional and greatly appreciated. Nav, who attended to our every need, displayed a remarkable depth of knowledge. He went above and beyond to make sure we get the best possible mattress for the best possible price. His assistance and a very generous offer played a significant role in making the entire experience so positive and memorable.
2025年8月28日
自発的なレビュー
Good service and product
Customer service in-store and bed delivery was good with no issues. Happy with the quality of the product, the only slight negative was I felt the choice of headboards was a little bit limited.
2025年8月29日
Purchase of Divan, headboard and mattress
Very good CS in store and the delivery team were very professional, clean & tidy as they put the divan together. They made sure I was happy before they left.
2025年8月18日
It is very soft and comfortable to sleep as we expect. They have delivered and fixed it on time.
From the beginning to the end it was a great experience to me. The staff was very helpful in choosing the best product. They explained everything to us in great detail. The mattresses that we selected were very soft and comfortable to sleep on. Big thanks to Dreams.
2025年8月14日
Good service and a comfortable mattress
The sales assistant was helpful and I was able to purchase a mattress I needed.
Delivery was booked and delivered without any issues in the time period given
2025年8月11日
Great service from start till finish
Great service from start till finish. Nav served us, very professional. Knew his stuff when helping us find a super king mattress. We're offered a tea or coffee.
2025年7月21日
Delivery service is top notch
Delivery service is top notch
Mattresses are top notch
Can’t complain
2025年8月7日
自発的なレビュー
Great Service and Confortability
I like how comfortable the bed is, as well as how, the delivery service was great.
2025年8月2日
Speedy assembly and good advise for the…
Speedy assembly and good advise for the maintenance of mattresses
2025年8月3日
Very nice professional staff very…
Very nice professional staff very helpful without being a nuisance very pleased with mattress.
Thank You.
2025年7月26日
Great service
Great service , no pressure selling , very knowledgable , very happy with our purchase
2025年7月19日
Great product... money well spent
The salesman was informed about products, delivery as promised on time.
The fitters where courteous and knew they're job.
I look forward to getting into bed as it's comfy and guaranteed great night's sleep.
2025年7月13日
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