We were helped by Ben at the Reigate store. He was knowledgeable, friendly and very patient with us, allowing us to spend as much time as we wanted trying out the different mattresses. No pushing sale... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Every single concern I had going into this store was quickly sorted by Aaron, the store manager from what to buy and especially for me, disposal of my old bed which I thought would be a huge proble... もっと見る
Great staff experience, we did a bed test to find the right types of bed, and we were offered tea / coffee. In addition, the staff gave us space when we were deciding which is great as sometimes sta... もっと見る
We had a super service from Dreams Reigate, Kyle was the store adviser who helped find the right bed and mattress for us. He was very thorough and helpful with extensive knowledge which helped us pick... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
7 High Street, RH2 9AA, Reigate, 英国
- 01772374354
4.7
優良
113件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Walked into the shop in Reigate and was…
Walked into the shop in Reigate and was greeted straight away by very pleasant young lady who was extremely helpful pleasant and knowledgeable was offered coffee and made very welcome
Delivery of mattress was prompt efficient and two very polite young men took away all the wrapping
2025年11月8日
Very comfortable mattress
The mattress is amazingly comfortable and we are sleeping much better as a result.
2025年10月19日
Very helpful staff but no pressure…
Very helpful staff but no pressure applied. Gave all the info we needed to make a decision. Extremely good price and mattress was delivered 5 days later on time.
2025年10月3日
Good service and bed
2025年9月20日
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Delivery couldn’t be better, arrived on time lovely drivers very efficient. Can’t fault anything and the bed is all we hoped it would be.
Thank you - regards Barbara
2025年9月21日
Me and my Wife were very pleased with…
Me and my Wife were very pleased with the service we received in the store.And the delivery team were also excellent.
2025年9月18日
Convenient location
Convenient location, extremely friendly, knowledgeable and helpful sales assistant, lots of choice when choosing a mattress that suited our needs , wasn't rushed or pushed it to any sale , overall a lovely relaxed experience, would highly recommend
2025年8月19日
Such a comfy mattress
We spoke to a very helpful young man in store and tried a couple of mattresses. We came home to think about it and ordered online. I was able to choose my delivery date and the two delivery drivers were extremely helpful. My daughter is delighted with her mattress and cannot believe the improvement to her sleep quality.
2025年6月1日
My whole experience with the Dreams…
My whole experience with the Dreams team was excellent, from the guy in the shop who showed me all the different types ofmettress available down to the delivery team who were on time, very considerate of my property and extremely polite.
2025年5月25日
Knowledgable, considerate & personable
Lisa at Dreams was knowledgeable, considerate, & personable. At the end of my visit I felt very happy with my choices and the whole process. I would definitely recommend going into a dreams store for you mattress choice.
2025年5月9日
自発的なレビュー
Great Staff experience
Staff very helpful. Answered all of my questions and were very friendly
2025年5月9日
Delivery on time and done in a friendly…
Delivery on time and done in a friendly and happy way. Nothing was too much trouble and everything was explained clearly.
Installers were cheerful and when finished cleared everything up.
2025年4月26日
A great retail experience .
Attentive, without being pushy, team in the show room. Gave us plenty of time to try all the alternatives available and were available to offer advice when required. Having chosen a frame and mattress the ordering and payment process was hassle free. Delivery could be arranged to suit us. The feedback during the delivery process was excellent and delivery took place at exactly the time and place specified. Clear assembly instructions enabled the frame to be assembled with no difficulty and the overall physical quality of the product was excellent. Every aspect of purchasing a new bed from Dreams Reigate was indeed, a dream, will definitely recommend.
2025年4月12日
Prompt and friendly delivery
Bed was delivered on time. Nice delivery men , very helpful, and the bed is very comfortable.
2025年4月5日
My granddaughter loves her new comfortable bed
My granddaughter loves her comfortable new bed from dreams
2025年3月20日
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