We were helped by Ben at the Reigate store. He was knowledgeable, friendly and very patient with us, allowing us to spend as much time as we wanted trying out the different mattresses. No pushing sale... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Every single concern I had going into this store was quickly sorted by Aaron, the store manager from what to buy and especially for me, disposal of my old bed which I thought would be a huge proble... もっと見る
Great staff experience, we did a bed test to find the right types of bed, and we were offered tea / coffee. In addition, the staff gave us space when we were deciding which is great as sometimes sta... もっと見る
We had a super service from Dreams Reigate, Kyle was the store adviser who helped find the right bed and mattress for us. He was very thorough and helpful with extensive knowledge which helped us pick... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
7 High Street, RH2 9AA, Reigate, 英国
- 01772374354
4.7
優良
114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
fantastic sevice
fantastic sevice
mattress was good value
quike delivery
staff instore were helpfull and freindly
2023年9月7日
A very good company
Very helpful staff in the shop. The delivery team were excellent: careful, efficient and arrived promptly at the start of the two hour delivery slot. No fuss exchange with the first mattress we had. This second choice seems better so far, and hopefully will prove to be our final choice.
Very impressed with the company. Excellent , " old fashioned" service.
Well done Dreams.
2023年8月25日
Still getting use to the mattress
Still getting use the mattress, as I getting backache as I have scoliosis. I get use to it in time I suppose. Maybe I should have got a soft one instead of medium, but you cannot tell in the shop at the time.
2023年8月10日
Mattress assessment machine
2023年7月8日
Dreams Reigate - Great experience
Friendly and knowledgeable staff, with no heavy sales pitch, just extremely helpful when it came to selecting the right bed. The delivery guys (Brandon & Rob) were wonderful, and even managed to squeeze the mattress into my loft room which was unexpected but much appreciated. Thank you! Will definitely be using Dreams for my next purchase.
2023年6月2日
Easy transaction helpful staff
2023年5月26日
Really helpful staff in both the shop…
Really helpful staff in both the shop in Reigate and the delivery team. I was given a delivery slot and kept informed as to progress. I will definitely be using Dreams in the future
2023年4月14日
good selection at reasonable prices attentive staff!
good selection at reasonable prices! good staff kind considerate and attentive!- listened to our needs and helped us make an informed choice without being pushy!
a good shopping experience!
2023年3月10日
自発的なレビュー
Experienced staff assisted us in…
Experienced staff assisted us in choosing our perfect bed. The delivery experience was punctual, quick and clean. Top drawer.
2023年2月18日
Their staff were well-mannered and…
Their staff were well-mannered and polite, their communication was excellent and I much appreciated their closely defined delivery slot.
2023年1月4日
Very helpful and knowledgeable staff in…
Very helpful and knowledgeable staff in the store, prompt delivery and easy to assemble.
2022年11月21日
自発的なレビュー
The Delivery Driver and sidekick were…
The Delivery Driver and sidekick were great made my bed up within 15mins
2022年11月21日
自発的なレビュー
Excellent overall experience
2022年10月24日
自発的なレビュー
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