Kenny is an absolute legend who managed to sort me out with a nicer car for a very special occasion! Nice easy experience, lovely cars!
企業が回答しました
所在地
所在地を変更130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX GLASGOW, SCOTLAND, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Do not use this car rental service. There was plenty of hidden fees not communicated properly which lead us to pay an excess of 400 pounds on top of the rental of the car. The customer service was ver... もっと見る
企業が回答しました
Kenny was absolutely brilliant, helped us out after dealing with another not so friendly company, thank you again
企業が回答しました
From order on line through to collection and drop off the experience was easy and seamless. The whole process including my vehicle was wonderful. Thank you again DRIVALIA and a very special thanks to... もっと見る
企業が回答しました
企業情報
Drivalia UK - GLASGOW CENTRAL について
当該企業による記述
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
連絡先
130 Laidlaw Street connected to Scotland street, (Scotland Street Side), G5 8NX, GLASGOW, SCOTLAND, 英国
- 0141 611 7103
4.0
ほぼ満足
164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy system and guy nice and helpful
2025年7月25日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from Stuart & Kenny
Great service from Stuart & Kenny. Van was great. Would recommend.
2025年7月22日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
Service from Kenny and Stuart was…
Service from Kenny and Stuart was absolutely spot on. Car was immaculate and an absolute pleasure to drive. 100% recommend
2025年7月18日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
Van was great and service from Kenny…
Van was great and service from Kenny exemplary. Would recommend.
2025年7月17日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
This was a great experience for us
This was a great experience for us , kenny booked after us .💯
2025年7月17日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great car and easy fast check-in…
Great car and easy fast check-in process Gary in City Centre branch. Defiinitely use again.
2025年7月16日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Avoid!!!!
Paid for hire car , forgot to bring credit card, my bad, instead of going back and forward to ayrshire to get it asked guy can I pick car up tomorrow and will take the hit for 1 day hire, he says no problem, returned next morning 0830, different guy, no car , no booking, no refund, says I had to take car the same day or it would he cancelled, I said if I'd have known that I would have came back same day......Kenny said "not my problem"..... even though i checked website and there was another car available he just didn't care ....went to hertz ...trust the experts
2025年7月14日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Had to pay more than double the price…
Had to pay more than double the price to get my car, as I was late picking it up. Apparently after 4 hours the "system" reallocates your car, and conveniently the only car they had available now is an upgraded one. Even though I could still make a new booking for the same size car that day... They mention innovation in their marketing, the system really does not seem very innovative. A bad experience, I won't use again. No blame towards the staff, they were good, but just seems typical of the scams associated with car hire
2025年7月1日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Do not book here
A shambolic company. Avoid at all cost. From the moment you turn up at this waste land of a site, it's problematic.
1. They require two forms of photographic and proof of address, unusual in car hire as one is the norm.
2.bully you into thier insurance scam.
3.car was not ready after the check in fiasco. Then informed we had to take an electric car when booked a petrol car.
4. Car was not valet. Excrement on passenger carpet mat. Inside and outside in a terrible state to give to customers. Very unprofessional.
5. Gentleman asked about how to charge car with electricity, he had no clue was totally vague, or not interested.
6.will pass the buck blaming third parties, the fault is at there poor customer service.
Do not use this company. It's a scam. Totally unprofessional and no customer service at all. It will only give you problems.
2025年5月26日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Do not use this company
Do not use this company! I turned up to collect car and was met with a hard see for extra insurance as there was a £1500 deposit otherwise. I felt pressured to take the waiver and was even offered a 'great deal' that day. I felt I was being conned. I didn't take the insurance and spent the whole weekend worrying. I did get the car bak without any other changes however I have to wait up to 28 days to get the £1500 back which is on my credit card.
2025年5月24日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Beware
had a very frustrating and disappointing experience with Drivalia.
I booked a car through Booking. included full insurance in the booking. However, when I arrived to collect the car, I was told that my insurance was completely void because the booking was made under “Chris” while my driving licence says “Christopher.” This minor difference in name — which is very common and should be easily understood — was enough for them to refuse my original booking terms and force me to pay an extra £120 for insurance on the spot.
There was no warning during the booking process that such a minor name discrepancy could cause this issue, and no flexibility or understanding shown at the desk. It felt like a technicality used to upsell their own insurance rather than provide fair customer service.
For a company dealing with international and domestic travelers, this level of rigidity and lack of transparency is unacceptable. I won’t be using them again, and I’d advise others to be very careful — make sure the name on your booking exactly matches your ID, or you could end up paying a lot more than expected
2025年5月8日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Unnecessary process and no staff
They are extremely thin with the ground staff. So you have to wait for like 1 hour at the office just to get a car!
I had everything in place, the license and the credit card, and that should be pretty much right? But no they want your bank statements and utility bills which is insane just to do a car rental.
Super disappointed and please don’t use unless you have a lot of time to waste with these people.
2025年5月18日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
SCAM
Avoid booking with this company at all costs. I was scammed and completely ignored for a month. After a long wait, the regional manager finally contacted me and claimed the case was closed. Do not trust them—they will lie and deceive you. I was told my £50,000 insurance policy wouldn’t cover the car I rented, even though the car is worth far less than that. They insisted their policy required a £75,000 coverage. Total scammers. There are plenty of reputable companies out there—don’t waste your time with this one.
2025年2月10日
自発的なレビュー
Drivalia UK - GLASGOW CENTRAL からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
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