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DriveTime Car Sales - Raleigh レビュー 

97
•
TrustScore 5段階評価の4.5

4.4

3628 Capital Blvd, 27604 Raleigh, NC, US

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a 5:30 pm appointment with Emily, I was told that they were backed up because of a significant amount of walk ins. Emily kept me informed of my wait time. She was very professional and made sure... もっと見る

5つ星のうち5の評価

Amber was very incredible to talk to and handling business. Understandable and very patient lol thank you again. When you guys come to DriveTime make sure you go to Amber

企業が回答しました

5つ星のうち5の評価

John was amazing! He really walked me through my very first car buying experience. He explained things very well and clear. I do not have any complaints or negatives about the service and care he sho... もっと見る

企業が回答しました

5つ星のうち4の評価

The sales rep lady by the name of Emily over here in Raleigh, North Carolina, sweetheart I give her 100 stars real respectful, real pleasant good at what she does


企業情報

  1. 中古車ディーラー
  2. ・
  3. オート ファイナンス・ローン会社
  4. カーディーラー
  5. 自動車市場

DriveTime Car Sales - Raleigh について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 3628 Capital Blvd, 27604, Raleigh, NC, 米国

  • 19193340124
Promotion box for DriveTime Car Sales - Raleigh

Discover DriveTime

Shop every car with your personalized terms!

4.4

優良

TrustScore 5段階評価の4.5

97件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(97)

過去12か月のレビュー数: 2,758件

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5つ星のうち1の評価

Better make sure the vehicle you choose…

Better make sure the vehicle you choose don’t have any cut off screws in the tires because they won’t fix it once it leaves their lot…

2024年7月13日
自発的なレビュー
DriveTime Car Sales - Raleigh ロゴ

DriveTime Car Sales - Raleigh からの回答

Thank you for leaving your review, Kristy. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

New Customers

We recently had the pleasure of working with Krystal we couldn't be more impressed with the level of service we received. Krystal provided professional and immediate support, addressing all of our questions and concerns with ease. The entire process was fast and efficient, making our experience seamless and stress-free. We highly recommend Krystal for anyone in need of a reliable and responsive dealership. THANK YOU FROM THE Denton Family

2024年5月22日
自発的なレビュー
5つ星のうち4の評価

First car purchase…

Yesterday I was helped by Krystal to make a purchase. She was extremely helpful and made sure that everything went smoothly. The only concern I have is that when I went home curiosity hit me and I looked up recalls on the car I purchased to find some serious recalls on it for more than one thing. This was not mentioned during the buying process nor in any of the fact sheets presented to me. I feel that these sorts of things should be mentioned before the buyer leaves the lot, especially if it involves safety.

2024年5月11日
5つ星のうち5の評価

Awesome experience

First time here and Nathan B was our representative. He was super helpful and knowledgeable. He also listened and made sure i got a car i love

2024年4月6日
5つ星のうち5の評価

Friendly and professional service

The young lady seated at the desk warmly greeted me upon entry and asked for my information. She was professional and friendly.
Nathan Becker, the salesman greeted me. He was very patient and professional. I was on a time restraint and he worked with me. I didn’t feel pressured to make a decision. The car I wanted was on reserve by someone else. Nathan helped me with looking at other options. I did end up getting the car I initially wanted. This was the best car buying experience I have ever had and the best salesman I have ever had. Thank you for restoring my faith in buying a car.

2024年2月29日
5つ星のうち5の評価

Great experience 💪🏾💪🏾

It was what every customer should expect from the greeting when u walk in and the fast service it was awesome, they guy at the desk was super cool and Krystal Wayland was amazing helping me with my decision for a car after she found out the car I actually came in for happened to be reserved but she made it to where I got a better car and paying around the same thing I would of been paying for the car I came in for. I am very well satisfied with the service and the team they have there.

2024年1月23日
5つ星のうち5の評価

John was very professional he did a…

John was very professional he did a very good job at explaining everything that we had to sign as well as making sure he walked us through all of the check list on the vehicle giving us a peace of mind that everything was in working order we have never had any other car dealerships do half as much as he did

2024年1月15日
5つ星のうち5の評価

Make sure to see Krystal

Krystal was excellent help with my first time getting a car from here. She’s very friendly and able to answer any questions I had. We were able to get the process done in a timely manner.

2024年1月13日
自発的なレビュー
5つ星のうち5の評価

Grateful and Thankful

Words can't describe how I feel right now😊. Based off the two salesman that worked with me Mr John and Mr Nathan and even the phone conversations were great. Mr Nathan really made my day on 12/02/23 by helping me purchase my vehicle. I'm truly grateful and thankful. When everyone else couldn't do anything DriveTime came through. I would definitely recommend them.

2023年12月2日
5つ星のうち4の評価

Pros Cons

What the company is doing well? Hiring friendly, professional, and positive sales persons, notably Emily, Amber, and Janica Cooper.Paperwork was understandable, explained in plain English. Also, I can appreciate being closed on Sunday. Although these were positive aspects of the experience.
The negative is the long wait times in office, coming back and forth 3 times, finally geting vehicle. Oh, making sure online data is current, updated timely. Not good business to advertise certain vehicles are available, and are sold before can get to office.

2023年10月23日

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