Dudley Motor Company レビュヌ 

11
•
TrustScore 5段階評䟡の4

4.0

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䌁業情報

  1. カヌディヌラヌ
  2. ・
  3. カヌ アクセサリヌ店
  4. ホむヌル専門店
  5. 自動車郚品店

圓該䌁業による蚘述

At Dudley Motor Company, our mission is to provide exceptional service that exceeds customer expectations, ensuring growth and security for all. We are a family-owned dealership with a proud history of serving motorists across Shropshire, Herefordshire, and the West Midlands for over 70 years. With over seven decades of experience, our success is built on trust, customer satisfaction, and community engagement. We continue to reinvest in state-of-the-art facilities, staff development, and outstanding customer service. We proudly serve Dudley, Tipton, Sandwell, Wolverhampton, Oldbury, Sedgley & Coseley, providing a friendly and professional experience for every customer. At Dudley Motor Company, we believe that putting customers first ensures long-term success—a philosophy that has been at the heart of our family business for generations.


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4.0

ほが満足

TrustScore 5段階評䟡の4

11件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.0

すべおのレビュヌ

(11)

過去12か月のレビュヌ数: 10ä»¶

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5぀星のうち5の評䟡

Customer Care at Dudley Motor Company

I took my car in this morning for an MOT and Service. The frontline staff, Sarah and Janine are always so welcoming and friendly. Sarah booked my car in swiftly and I was kept informed of any delays whilst I waited. All the staff are so friendly and helpful. My husband and I have bought several cars from Dudley Motor Company and they have always treated us like family and provide excellent customer care. I would highly recommend the company if you are looking to purchase a new or used car. You won't be disappointed from purchase to aftercare. Thank you to all the staff who work so hard each day to keep us on the road.

2026幎10月14日
自発的なレビュヌ
5぀星のうち1の評䟡

Disappointing communication and lack of


Disappointing communication and lack of follow-up

I brought my Vauxhall Combo in on 28/08/2026 for an initial safety recall check (Job Ref: 13736). While waiting, basic hospitality was lacking (not even offered a coffee, so I just went for a walk). When the car was done, nobody called to let me know it was ready.

When I collected the keys, no paperwork was handed over, including the promised 26-point vehicle health check report. It has now been over two weeks, and there has been zero update on the unavailable part (9101298) or when the work will be completed. Service itself was polite, but communication and follow-up definitely need improvement.

2026幎8月28日
自発的なレビュヌ
5぀星のうち5の評䟡

First class service and very reasonably


First class service and very reasonably priced. I would recommend this dealer to anyone.

2026幎7月30日
自発的なレビュヌ
Dudley Motor Company ロゎ

Dudley Motor Company からの回答

Thank you so much for your kind words and recommendation. We are delighted you were happy with our service and pricing. It was a pleasure helping you and we hope to see you again in the future.

5぀星のうち5の評䟡

Dudley Motor Company

I'd definitely recommend Dudley Motor Company to friends and family because they were very approachable but not pushy in anyway. The collection was super smooth and subsequently I have had need of their repair shop as the wash water pump failed. I phoned the day after it happened, car in that day and new pump fitted. Dan in service was excellent as were the repair staff, made to feel very welcome and saved my weekend.

2026幎7月3日
自発的なレビュヌ
Dudley Motor Company ロゎ

Dudley Motor Company からの回答

Thank you so much for your fantastic review and recommendation. We are delighted to hear you found the team approachable and that your collection experience went so smoothly. We are also pleased Dan and our service team were able to get you back on the road quickly and help save your weekend. We really appreciate your kind words and look forward to welcoming you back whenever you need us.

5぀星のうち5の評䟡

Dudley motors customer

Having been a customer of Dudley motors for many year's, have always been very happy with the cars I’ve purchased and the quality of aftercare I’ve enjoyed, I would certainly recommend this Company.

2026幎3月23日
自発的なレビュヌ
5぀星のうち5の評䟡

We purshased a 2021 vauxhall mokka 


We purshased a 2021 vauxhall mokka last week.
Our sales person was a friendly professional gentleman named Steven Brookes.
My wife and I had searched the Internet to get me a newer replacement vehicle but found nothing we wanted.
My wife suggested a vauxhall and found the Dudley Motor Company which happened to be within a few miles from our home and had some nice vehicles available.
It was here we had the good fortune of meeting Steve. Steve has the patience of a saint with the ability of putting us at ease in his relaxed friendly way and a fantastic knowledge of the vehicles available .
Thank you so much Steve , I love my vauxhall mokka as its a pleasure to drive and I have now entered the 21st. century compared to my old car .


2025幎11月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Awful garage

I bought a used car for £12k from Dudley Motors in October 23. The car was a nightmare from the start, was backwards and forwards for repairs under the warranty. The last time the car was being repaired it was at Dudley Motors for 3 months. The warranty then ran out and the garage didn’t want to know. In fact they offered me a preferential rate if I wanted to trade in the absolute lemon they had sold me. The car has been an absolute nightmare, I have had to sell it for £2k as the list of work required to get the car repaired was £6k, which I can’t afford. Just so disappointed and gutted. Don’t buy a car from this garage.

2025幎7月14日
自発的なレビュヌ

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