Dyefor レビュー 

I placed my order on 16th July. So far not recieved any phone case. Still just showing as order confirmed. Have been contacting Dyefor since i placed the order via customer support & email (as i had an issue with the personalised name). Never had a reply. There is no tel no for this company. I have had to contact my bank and as you have to allow 15 working days i have been advised to call them back Friday to take it forward as a dispute. So my recommendation is Avoid and do not shop with Dyefor unless you want a headache sorting it out & getting your money back. I appreciate it's a small company but theres no excuse for bad customer support. Purchased from them about 18mths ago and there was no issues from order to despatch it was 4 days. Seems theres a big issue with the company now.

Do not go anywhere near this company. Since ordering from them I have only received 2 out of the 4 items I paid for which unusually arrived separately. I have since been chasing my outstanding items and, following a total of 6 emails have never received so much as a response from them, not even a confirmation that my email was received. I am still missing my items from my order and there is no other way to communicate with them, no phone number, WhatsApp etc. I am now at a loss so if you are thinkingbif placing an order with them DON'T you will end up out of pocket

Terrible company to deal with. Ordered a personalised phone case and paid for 48hr tracked delivery: after no order updates I contacted them to query my order. 4 days later I had a response saying there had been staff shortages and my order would be with me by the end of the week. Which it wasn’t… I requested for a full refund. Avoid at all costs, reading the other reviews it seems this is how they operate!!

AVOID AT ALL COSTS!!

Placed an order 2/7/26 as webpage stand would be dispatched in 1-2 days and 48hour delivery, great as daughters 21st on 12th July. I received a delivery today being the 13th July so not only is it late, no personalised banner included either. Why advertise something that you can’t achieve?? Sent emails and message on instagram and no reply back. This company is a fast!

I ordered a personalised phone case on 30th June for my granddaughters birthday 8th July
Hadn’t heard anything or received by the 6th so emailed then heard back a day later to say sorry there has been staff sickness but if you still want case we can get it to you end of week which was In 2 days replied yes please and because of the inconvenience could they send it special delivery so I would definitely get it by the next day still no phone case and no reply to 2 more emails sent we are now 2 weeks after order and still no case update 17th July still no phone case received email 14th July
From Henry to say its down to product delays but would be shipping this week no case still and no response to my email

Ordered an item on the 2nd July, paid for 24 tracked delivery. No updates since. Tried emailing twice and facebook twice. No reply.

Had to initiate a chargeback with credit card company.

COMPLETE SCAM COMPANY!!!! Owner (Henry James PECKETT) is director on multiple companies. Sounds like a proper scammer!!!!

I ordered personalised wrapping paper, I have received this, it is bent and folded all over and has marks over it.
I have emailed multiple times last week as required the paper asap however still no response for customer service support!

I placed an order for a phone case on the 25th June, it is now the 3rd July, I got told in my original order confirmation it would arrive in 2-3 days, I emailed on 1st July to see if anyone could clear up where my order was and I’ve had no response so have had to email again, waiting for a response still, if it does not come soon or I don’t hear back by the 6th July I am going to have to request a refund as £20 for a phone case to not arrive makes me quite a lot out of pocket. I’m really unhappy with the customer service.

I ordered some custom wrapping paper for a charity event celebrating the life of my best friend. I left it quite last minute and was quite worried I wouldn't receive it on time. I shouldn't have worried. They had it to me super quick. Whilst it may seem a trivial thing it was important to me so I really appreciate their prompt delivery. Thanks!!

Ordered a personalised banner on 22nd April and paid extra for Royal Mail 24, expecting a prompt turnaround. It’s now 27/04 and there have been no updates at all and no delivery. The party has already passed, making the order pointless.

The delivery section stated 1–2 days for printing, but there has been no communication about delays, no dispatch confirmation, and no way to track progress. Very disappointing service, especially after paying for faster postage.

Would not recommend based on this experience.

Suitcase falling to pieces after one trip on a short haul flight. The casing around the zip has split. Been in touch with customer services and they are not interested. £150 for a case that has fell apart on its first outing had to purchase a strap to hold it together at the airport please think twice before you buy a suitcase from this company as you are throwing your money down the drain. I have footage of the damage which I will be forwarding onto the relevant authorities to claim compensation.

Bought a suitcase which took ages for them to send , had to contact them twice . On the very first use the case cracked and we cannot use it again lost £150 . We contacted them and were basically told not their problem. We understand luggage gets damaged but we travel a lot and have never had a case cracked on the first use the quality is appalling. Please take note of this review as I promise you will be wasting your money .

Ordered balloons, banners and wrapping paper for my wife’s 40th. I was worried the balloons would deflate as I ordered them quite early before the birthday.
After messaging Henry he put me at ease and organised for the wrapping paper and banner to arrive as predicted and the balloons to arrive the morning before the birthday and happily to report everything went exactly to plan. Would definitely use and recommend these again.

Wonderful company with some super helpful staff.

Placed an order Friday with 24 hour tracked delivery and it still hasn’t arrived. Tried contacting the company on numerous occasions and still haven’t had a reply. Scam company - avoid.

Order 2 phone cases and they have refunded me both times disappointing

Awful. Ordered a case for my daughter’s phone. Website says delivery within 2-3 days. Five days later and no case. Have emailed twice with no answer. Have now asked to cancel order and get a refund as case was intended as a birthday present which has now been and gone so is useless to me now as I had to get another from a more reliable source.

Where to begin I was searching for a company that could create me custom made scream themed mixed horror birthday wrapping paper an by God did this company deliver price and quality was next to no the delivery was spot on too I will definitely be back to buy lots more from this company actually so pleased with my partners birthday paper. 100% reccomend, ❤️

Great phone case, great price and excellent customer service

Lovely paper delivered on time. My grandson will be delighted!

I had a phone case ordered.
Excellent service.
Personal message and a cute picture of my sausage dog.
Really happy with the quality.
Would definitely buy again.
It was delivered 4 days after ordering