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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I placed my order on 16th July. So far not recieved any phone case. Still just showing as order confirmed. Have been contacting Dyefor since i placed the order via customer support & email (as i had a... もっず芋る

5぀星のうち1の評䟡

AVOID AT ALL COSTS!! Placed an order 2/7/26 as webpage stand would be dispatched in 1-2 days and 48hour delivery, great as daughters 21st on 12th July. I received a delivery today being the 13th J... もっず芋る

5぀星のうち5の評䟡

Ordered balloons, banners and wrapping paper for my wife’s 40th. I was worried the balloons would deflate as I ordered them quite early before the birthday. After messaging Henry he put me at ease... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I ordered a Sony Xperia case, which arrived speedily. Unfortunately my phone didn’t fit the case. I’d ordered an X1 instead of X1A. Henry at Dyfor kindly talked ( email) me through finding my phone mo... もっず芋る

䌁業が回答したした

䌁業情報

  1. 携垯電話アクセサリ店

圓該䌁業による蚘述

Stunning Monogram phone cases and initials phone cases for all popular mobile phones. Personalise your phone with our stunning range of custom cases & covers.


連絡先

2.7

期埅以䞋

TrustScore 5段階評䟡の2.5

3499件のレビュヌ

5぀星
4぀星
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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 62に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.7

すべおのレビュヌ

(3,499)

過去12か月のレビュヌ数: 61ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

I ordered a few sheets of wrapping


I ordered a few sheets of wrapping paper and in error used the wrong email and postal address details. I contacted them immediately to cancel the order which they did. However a debit and credit appeared. on our business bank account which we require back up documentation for the transactions for our accountants to reconcile. Contacted them again and through a pain staking chain of emails they still are yet to provide - it has been over two weeks. I dont know how a company operates like this - will not be using them again if they are unable to carry out a simple request.

2025幎7月24日
自発的なレビュヌ
Dyefor ロゎ

Dyefor からの回答

Hi there, we did provide you with the invoice showing the amount debited and the full refund. Kind regards, Henry

5぀星のうち1の評䟡

Avoid

I have ordered a cover for my iPhone 13 Pro and received the cover for the iPhone 13 Pro Max. Obviously I can’t use it. Delivery took a month!
I realize it’s my word against their word but I have not been offered a curtesy replacement
The text doesn’t fit on the cover, I wish I could attach the photo on here. I do not recommend

2025幎8月1日
自発的なレビュヌ
Dyefor ロゎ

Dyefor からの回答

Hi Polina, you placed an order for an iPhone 13 Pro Max by mistake, and unfortunately due to our policy we cannot refund or allow returns on personalised goods. I am really sorry again for any frustration, however this was not at the fault of our business. We would always send replacements where the error is on our behalf. If you reach out to me via support@dyefor.com I can issue you a discount code to order the correct model if you would like. Kind regards, Henry

5぀星のうち5の評䟡

Absolutely spot on!

Absolutely spot on!
Customer service is second to none.
Henry is incredibly helpful.
The quality of the paper is fantastic, excellent value for money.
Postage was quick
I will definitely be using them again and I would highly recommend dyefor

2025幎7月22日
自発的なレビュヌ
5぀星のうち3の評䟡

The personalised photo is great but


The personalised photo is great but this is my second case and this one is not such great quality and not the black impact ordered. Only realised when asked to take photos for website. Disappointed

2025幎7月13日
自発的なレビュヌ
Dyefor ロゎ

Dyefor からの回答

Hi Michelle, I do apologise for this, we have upgraded to a clear impact case with the DyeFor logo ring, and if you were unhappy with the change I would be happy to accept a return. If this is the case please reach out to me at support@dyefor.com and I will arrange this. Kind regards, Henry

5぀星のうち1の評䟡

Personalised items

Ordered a couple of personalised items, for 21st bday, contacted Henry to enquire on progress & said that if they were unable to supply in time to cancel my order. Was assured that this would be prioritised & all arrived after event. As these items have 21 on, they will be of no use for any other occasion. Have been refunded less than half of costs. Won’t be using again

2025幎7月4日
自発的なレビュヌ
Dyefor ロゎ

Dyefor からの回答

Hi Vanessa, I am really sorry to hear of the struggle you faced with the delay, however once you assured us we should ship this item with the potential of it being late, this then meant we were unable to refund you in full as this was a personalised product, but we still refunded 50% as a kind gesture. I am still really sorry to hear you had a bad experience with us. If you reach out to me on support@dyefor.com and explained what has happened I will see what I can do to rectify this for you. Kind regards, Henry

5぀星のうち5の評䟡

Great customer service

I ordered some personalised wrapping paper for my husbands birthday and wasn’t sure if it would get here in time. Henry replied promptly to my email and expedited my shipping to 24 hours and it got here well in time to wrap the presents. The wrapping paper is of exceptional quality and I had so much left over which was great. I’m really happy. Thank you so much!

2025幎7月3日
自発的なレビュヌ
5぀星のうち1の評䟡

No replies about an update for my order

I’ve been trying to get an update about an order for over a week with no reply, I ordered at the beginning of June. At first there was a delay for the care but now I’m getting no response. Already gave them a second chance by ordering again. All I would like is an update.

2025幎7月1日
自発的なレビュヌ
Dyefor ロゎ

Dyefor からの回答

Hi Louise, we reply within 1-2 working days on our email - please ensure that you are using support@dyefor.com, and if you would like a refund for the delayed case please do just let me know. Kind regards, Henry

5぀星のうち1の評䟡

Ordered a phone case

Ordered a phone case , no delivery within 2 weeks. Emailed Henry - said the printer was broken and would be sent out the next week. Chased again , no phone case. Finally got a refund today. DO NOT USE

2025幎7月1日
自発的なレビュヌ
Dyefor ロゎ

Dyefor からの回答

Hi Laura, I am really sorry to hear that you ordered when we were having issues with the printer, this was resolved as fast as possible, and I informed you of the delay. I am always happy to provide refunds on products before they are shipped, and I understand this was processed for you. I do apologise about any delays you faced, and this has all been resolved now. Kind regards, Henry

5぀星のうち1の評䟡

Ordered over a month ago - still not received

Ordered a personalised phone case, chased after a week as order still said confirmed. Reply from Henry saying there had been staff sickness, but would get order shipped out same day. Received nothing after a week so chased again and was told there was an error with the artwork and the graphic designer was looking into it. Nothing received after a further 8 days so emailed asking for a refund. Four days on no response received. So after a month since my order, no phone case and no refund. Shame as I have bought from here previously but won’t be doing so again.

2025幎6月1日
自発的なレビュヌ
Dyefor ロゎ

Dyefor からの回答

Hi there, have you received a refund for this now? I would imagine you have but if not please reach out to me via support@dyefor.com. We were having issues with one of the artwork designs but this has since been fixed. Really sorry to hear you did not have a positive experience with us. Kind regards, Henry

5぀星のうち1の評䟡

Order 3 personalised items

Order 3 personalised items. One came in post. When I contacted customer service to ask about the other 2 items they stated that the printer was broken. And it will be fixed and shipped out ASAP. I am still waiting for this. I ordered on the 6th June. There has been no communication. I have messaged multiple times and had probably 2 responses. I wouldn’t have known the order was delayed unless I contacted them. It was a gift to my nan. The money has been taken out my bank but no order?
Absolute shambles.

2025幎6月30日
自発的なレビュヌ
Dyefor ロゎ

Dyefor からの回答

Hi Olivia, I know we have been in touch since and this has been resolved, however I do apologise again for the delay, I am always happy to provide updates via support@dyefor.com, but as a small business we cannot have 24 hour responses, and so this may take 1-2 working days for a response. I am glad this has all been resolved now, and if you would ever want to order from us again, please let me know via our email and I will find you a discount code! Kind regards, Henry

5぀星のうち1の評䟡

Waited over a month for delivery after


Waited over a month for delivery after being told there was a problem with the printer. When the case finally arrived it was nothing like the quality of the previous case I had purchased from dyefor. The colours were completely washed out, I’ve now had no response to my request for a refund. I wouldn’t bother again, terrible service.

2025幎6月20日
自発的なレビュヌ
Dyefor ロゎ

Dyefor からの回答

Hi there, I am really sorry to hear there was an issue with your order - I am sure this has probably been resolved but if not please reach out to me via support@dyefor.com and I will arrange for a replacement to be made for you, as the print quality being bad is not usual for our cases. Kind regards, Henry

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