Dylan Oaks レビュー 

Excellent customer service along with beautiful jewellery. They even came to the rescue when our dog ate the beautiful packaging!

Staff so helpful, courteous & a really efficient timely response to a minor issue I had with an order. Thank you.

A* My sister bought me a bar necklace last year for my birthday, i broke the chain and emailed Dylan Oaks asking if it could be fixed... they are actually now sending me out a new one free of charge..... so happy and will be buying there again.

I ordered a beautiful chain form this company, through my own fault I forgot submit all 3 names. I quickly returned it an they sorted it out with out any issue. Would highly recommend this company, amazing customer service 👌 Donna

Easy ordering, delivery very prompt. Loved the set. Great for mix, matching with others. Everytime wearing, get compliments.

I bought a silver engraved necklace from the Dylan Oaks shop in Dundrum. The employee who was helping me was well informed and was extremely helpful and accommodating. The engraving process was quick and easy. Overall there was great customer service, a brilliant atmosphere and quality of the product.

I ordered 5 engraved necklaces for my bridesmaids and one for myself (bride) from Dylan Oaks Dundrum, also 2 bracelets for the mothers of the bride and groom. After the purchase I realised I had made an error with the wedding month, Aislinn and Jessie went above and beyond to help correct it.

They were incredibly kind, caring, and professional throughout the whole process — genuinely some of the nicest people I’ve ever dealt with in retail. The customer service was exceptional, and I left completely satisfied.

The pieces are absolutely beautiful and make such special gifts for my wedding party. I couldn’t recommend Dylan Oaks Jewellers more highly. 10/10 experience from start to finish! ❤️

There was an easily made mistake in my jewellery a letter missing. Angelgina i got angelina, as you can see genuine mistake! Mistake was corrected ASAP NEXT DAY and didnt have to return the mistaken gift.
Would higly reccommend!
Many thanks to Dylan ,oaks also!

I went to Dylan Oaks in Liffey Valley shopping center and Aoife was the advisor who assisted me. It was truly unpleasant. The customer service felt rushed, unhelpful and there was a lack of anticipating needs and easing my shopping experience. I understand is a business and you need to sell and upsell, even that advisors are humans and can have bad days but from when I arrived to the shop I wasn’t asked for assistance, and the assistance throughout made me feel like a burden. Thankfully I came prepared already knowing what I wanted, to get my options in front of me ended up being a messy self service thing, rather than a personalized consultation. It was a very different experience from their branch in town, when I shopped there the girls even gave me the option to try earrings with their protective measures and assisted me beyond the expected. Definitely not coming to this branch again, retail is already stressful to be having a bad experience when spending your own money on a product.

Although I was happy with the bracelet itself, I had asked for my child's communion date to be engraved on the back of the bracelet which wasn't done. I emailed custome service about it but I got no reply back. Very poor Customer Service.

Just received small hoop earrings and a beautiful gold necklace with 4 hearts engraved with my children's initials.
I got a free jewellery box.
The jewellery is absolutely gorgeous and the lovely box.
Quick delivery presented in a gorgeous box too.

Bought a bracelet and unfortunately it snapped soon after. Got onto Customer Care and Caitlin arranged a replacement ASAP, no fuss and no hassle.

Jewellery is beautiful, packaging is nice too and from my experience customer care are amazing.

I called into the Dundrum Town Centre this morning. It was my first time to visit the store. I was buying my 12 yr old daughter a necklace. I was greeted by the lovliest store assistant Jessica. She was absolutely fab. Took me around the store and helped me pick out a necklace that i could get engraved in store within minutes. I also purchased earrings for myself so i could avail of the free jewellery box offer. Jessica made my day. She's a keeper for sure.

Brilliant experience both times I bought the gold bar chain bought them for my 2 daughters for birthdays & are really pleased with them. They wear them in the shower & still like new.

Amazing jewellery will always buy from here quick delivery and fast customer service too amazing!!

Very impressive service from start to finish. High quality Jewellery and fast delivery.

Gorgeous jewellery and amazing quality

Disappointed with the engraving on back what was supposed to be c looks like e

Bracelets are beautiful. Arrived super fast and the packaging is fab!

The bar chain is lovely it’s a gift for my daughter. Unfortunately she would prefer a shorter chain. I emailed Dylan oaks to see if possible to shorten but I have not heard back. Packaging was lovely