Well at first was let down frist dat day but then came out the second day well conor from rushdon was absolutely amazing so professional and friendly and explained everything in detail .what a lovely... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Well at first was let down frist dat day but then came out the second day well conor from rushdon was absolutely amazing so professional and friendly and explained everything in detail .what a lovely... もっと見る
企業が回答しました
Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage sys... もっと見る
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Massive thank you to Michael (Polish) who worked tirelessly to resolve our blockage problem within our domestic pipelines. He worked tirelessly and used various skilled techniques and equipment... もっと見る
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Excellent service, I was kept updated about when the engineer would reach me and he even arrived earlier than expected. Telephone contact en route. All really helpful when juggling a busy day. Sam wa... もっと見る
企業が回答しました
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Unit 10 Westbury, Turners Hill, EN8 9BD, Cheshunt, Hertfordshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Subject: Outstanding Service from Engineer Michael at The Crown Pub
Dear Dyno-Rod Team,
I am writing to express my deepest appreciation for the exceptional work carried out today by your engineer, Michael, at The Crown Pub.
Despite it being after 6pm – well beyond the usual call of duty – Michael arrived with a friendly, professional attitude and immediately put us at ease. He showed remarkable patience and dedication while diagnosing and resolving the drainage issue. Using CCTV, he not only cleared all the drains thoroughly but also provided clear visuals to help us understand the work completed.
What truly stood out was Michael’s commitment and professionalism. It is rare to see such patience, skill, and genuine care for both the client and the job at hand. His efforts went above and beyond expectations, and the quality of his service left a lasting impression.
We are absolutely delighted with the results and extremely grateful for his hard work. Michael is a true credit to your company, and I wanted to ensure his efforts were formally recognised.
Please pass on our thanks and congratulations to him – he truly did an amazing job today.
Warm regards,
Victor

Dyno-Rod - Bedfordshire からの回答

Dyno-Rod - Bedfordshire からの回答
I felt the engineer (Mikhal) was very honest and trustworthy and had the patience to try and explain the complex issue to me and had a real willingness to help

Dyno-Rod - Bedfordshire からの回答
Michael was amazing. Great professional and very helpful. I would recommend Michael.

Dyno-Rod - Bedfordshire からの回答
We were kept fully informed of late arrival. An efficient and thorough job was done. Would definitely recommend Dyno Rod.

Dyno-Rod - Bedfordshire からの回答
Blocked drain to property. Easy to book for ‘that day’ appointment. Advised at the time of booking cost, including VAT.
Operative gave me a telephone call when about thirty mins away.
He was able to clear the immediate problem and check for the probable cause. And advise that was not under my property and to call Water Company.

Dyno-Rod - Bedfordshire からの回答
Michal did a great job diagnosing our problem of a collapsed sewage pipe.

Dyno-Rod - Bedfordshire からの回答
Roots had got into the soil pipe and blocked it. After an emergency callout, which temporarily cleared the blockage, a date was arranged for a full repair. Lewis phoned ahead of time on the date scheduled. He assessed the work to be done and got straight down to it. He was quick and polite, explaining what had to done and soon sorted the problem.

Dyno-Rod - Bedfordshire からの回答
Roly was great fixed the problem with no fuss and had a great chat about classic cars is a credit to his company

Dyno-Rod - Bedfordshire からの回答
Michal arrived exactly when he said he would. Got stuck into the task in hand, inspecting our Village Hall drains. He showed me what he found, tree root incursion and a small collapse. Recommended a course of action and quoted for the repsirs.
First rate service.

Dyno-Rod - Bedfordshire からの回答
Sat at home all day waiting for someone to arrive. I was quoted between 1pm to 6pm. They would call before they turned up. He turned up at 9.30pm as I was heading off to bed. Shocking

Dyno-Rod - Bedfordshire からの回答
The technician called before arrival and was prompt. He identified the problem in no time at all and it was sorted out swiftly. He was polite, friendly and knowledgeable. I would definitely recommend Dynorod based on my experience today.

Dyno-Rod - Bedfordshire からの回答
Great, friendly, service. Multiple issues with our drains and lavatories were diagnosed quickly and rectified. A longer-term drainage problem was identified, and the Company will provide a quotation for the proposed remedial action.

Dyno-Rod - Bedfordshire からの回答
Polite, efficient, thorough. The job was efficiently and effectively dealt with

Dyno-Rod - Bedfordshire からの回答
We had an issue with a large calcified lump in the soil pipe. Although I managed to move it, the lump came to rest at the bottom of the soil pipe and caused a back up.
I contacted Dyno Rod and requested a visit. Within 3 hours the engineer arrived.
Bradley, was very helpful and positive in his approach to our problem. The calcified lump was broken down and removed. The camera revealed that the pipework was completely clear.
Thank you Bradley Walsh and Dyno Rod.

Dyno-Rod - Bedfordshire からの回答
Emergency out of hours call out to clear a sewer pipe block. Lovely chatty chap Rowland came out and cleared it up promptly. Learned loads of interesting facts from him and was great at answering questions. Would recommend!

Dyno-Rod - Bedfordshire からの回答
Roland was polite and knowledgeable, with nothing being a problem. He always had a backup plan ready, should the initial suggestion failed. Each time though, his expertise was right and he was able to get the job done. He explained everything and had a great customer care.

Dyno-Rod - Bedfordshire からの回答
On time paid the amount quoted quick efficient diagnosis and got straight to work unblocking drain lines very clean tidy and professional service would definitely recommend and will definitely use again if needed

Dyno-Rod - Bedfordshire からの回答
Easy contact options and fast appointment offered. Michael (operative) telephoned to confirm his arrival time. He went straight to work and identified the problem which was resolved quickly. He was very thorough in clearing the blockage and carried out an inspection with a camera. The area was sanitised and everything put back correctly. Michael was very friendly and polite(a credit to the company). I am extremely satisfied and have no hesitation in recommending your services.

Dyno-Rod - Bedfordshire からの回答
It was a smooth transaction from initial contact right though to completing the work. The operator was knowledgable and incredibly helpful. He kept us informed throughout the work and completed everything to a satisfactory standard

Dyno-Rod - Bedfordshire からの回答
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