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Dyno-Rod - Central London レビュー 

276
•
TrustScore 5段階評価の4.5

4.3

Leighton Road 1a, EN1 1HX Enfield, England, GB

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5つ星のうち5の評価

Rang in the morning details given, called to say a team was close by. Phone call from the team was with me in less than 15 mins , blockage cleared in no time tested and finished . They were very... もっと見る

5つ星のうち5の評価

Resolved the problem efficiently, kept me fully informed about costings 0plus arrival times. Extremely professional, would recommend without hesitation. Payment processes modern and v easy to use. Tha... もっと見る

5つ星のうち5の評価

Dyno Rod, is exactly what it says on the tin. I saw competence, care and transparency. Very happy with the service received today and recommend them.

5つ星のうち5の評価

AJ was very polite, respectful (took his shoes off when inside our house) & knowledgeable. AJ explained everything he was doing, why & what he expected to happen. AJ gave me options of what he co... もっと見る

企業が回答しました


企業情報

  1. 配管工
  2. ・
  3. 排水サービス

当該企業による記述

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

連絡先

4.3

優良

TrustScore 5段階評価の4.5

276件のレビュー

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4.3

すべてのレビュー

(276)

過去12か月のレビュー数: 8,363件

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5つ星のうち5の評価

Dyno Rod

Dyno Rod, is exactly what it says on the tin. I saw competence, care and transparency. Very happy with the service received today and recommend them.

2026年10月14日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Rang in the morning details given, called to say a team was close by.
Phone call from the team was with me in less than 15 mins , blockage cleared in no time tested and finished .
They were very helpful , extremely polite

2026年10月13日
自発的なレビュー
5つ星のうち5の評価

Really effective and tidy

Dean and Tom were really effective and polite. Great job done and tidied up afterwards.

2026年9月30日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

Mark G,

We are delighted to hear about your positive experience. It's wonderful that our team members were effective and polite, and that they left the area tidy. Thank you for your kind words!

Dyno-Rod

5つ星のうち5の評価

Super quick and helpful work unblocking…

Super quick and helpful work unblocking a slow draining sink. Polite and efficient. Should have called them sooner!

2026年9月11日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

Joseph Early,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that our team provided quick and helpful work, unblocking your slow-draining sink efficiently. We appreciate your kind words!

Dyno-Rod

5つ星のうち1の評価

Awful experience

Awful experience, had two different engineers out for the same job. First one Richard turned up said my policy doesnt cover this and went. Dyno rod offered to send him out again. I refused as I put a complaint in about him. I had to rebook another appointment Jeff and someone else came out two days later, both extremely rude, and had an attitude problem with me. Jeff got out of his van lit up a cigarrete and was shouting from one end of the Road to the other where I was, asking if he could bring his hose through my house. Or could they use mine. Also asked if mine worked and why did I not know if it leaked or not. Jeff asked me am I paying for this, have I got dogs, asking has he been to my house before. Both him and his colleague said I had been difficult rude and to get someone else to do the job. Two extremely rude individuals. Need to learn how to be polite. My only wish is I should of been rude. Took two days off work and job still not done.

2026年9月10日
自発的なレビュー
5つ星のうち5の評価

Highly professional

Highly professional, courteous, thorough and very helpful. AJ explained everything and cleaned up
afterwards. IAM very satisfied with DynoRod. Many thanks GA , London

2026年9月2日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

G Aussenberg,

We are delighted to hear about your excellent experience with our service. It's wonderful to know that our team member was professional, courteous, and thorough, and explained everything clearly. Thank you for your kind words!

Dyno-Rod

5つ星のうち5の評価

2 Blocked toilets/pipes

AJ was very polite, respectful (took his shoes off when inside our house) & knowledgeable.
AJ explained everything he was doing, why & what he expected to happen.
AJ gave me options of what he could do to sort out the blockage & what to expect re the options & I felt that he allowed me to agree on the action to be taken.
The job required outside work with the external pipe from the separate WC leading to the soil stack and required flushing to shift the blockage.
AJ & colleague power washed & disinfected the outside of my property where they had carried out external work.
Thank you Dyno-Rod & especially thank you AJ great job done.

2026年9月1日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

JENNETTE MCCREE,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that our team member provided such polite, respectful, and knowledgeable assistance, taking the time to explain everything clearly and offer options for resolution. We are especially glad that you felt involved in the decision-making process and that the external work was handled with such care, including the power washing and disinfection. Your kind words are greatly appreciated, and we thank you for sharing your feedback.

Dyno-Rod

5つ星のうち4の評価

The technician that came was just…so helpful!

The technician that came was just great! He was patient, skilled and was very helpful. The only reason why I gave it 4 stars instead of 5 is because he cleared the blockage in our drains brilliantly!
However I was hoping he could assist with the washers that needed to be replaced under the sink as the pipes are dripping a bit there, but he didn’t have the washers in his van. But maybe that wasn’t down to him to do?
I would definitely recommend Dynarod and in particular the technician that helped us. Thank you

2026年8月21日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

SJ,

We're delighted to hear that our technician provided such excellent service in clearing your drains. We understand your technician not having the specific washers was a slight disappointment. We appreciate your understanding and kind words.

Dyno-Rod

5つ星のうち5の評価

Fabulous help - will book again!

Great support in trying to look beyond the easy/short term fix and really diagnosing and resolving the problem. Cleared up afterwards and has left things in good order.
He was really polite and a pleasure to work with!

2026年8月24日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

Elizabeth Hodgson,

We are delighted to hear about your excellent experience with our service. It's wonderful to know our engineer provided great support in diagnosing and resolving the problem, leaving things in good order. We're also pleased to hear they were polite and a pleasure to work with.

Dyno-Rod

5つ星のうち2の評価

They are helpful but call out charge is very expensive

Had Dyno rod call out today as we have an issue with our shower drain and a smell coming through it. The person who came was really helpful and polite. Tried to investigate as thoroughly as he could and recommended next steps. He was here about 45 minutes and we were charged £200 which I thought was extortionate given no work was actually done.
Just to add to this, Dyno-Rod believe £200 for 45 minutes work is justified and acceptable. Please be warned and wary about booking an appointment with them.

2026年8月24日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

Paul,

We appreciate you sharing your experience. We're glad our technician was helpful and polite during their visit. We understand your concern regarding the charge for the investigation and we are reviewing our service call policies to ensure clarity and fairness in our pricing, please could you send us an email on office@dynorodcentral.com so we can look into this. Please reference your property address and the WO number of the job.

Thank you!

Dyno-Rod

5つ星のうち5の評価

Job done very efficiently

My call was answered immediately and I was reassured that the drains blockage would be attended to asap and that it had been listed as urgent. As it was Saturday evening, I was pleased and surprised when the engineer arrived within an hour. The job was not straightforward as the blockage was not below my home, but the engineer located and cleared it. He answered all my questions clearly and explained the job step by step, using the camera to show where the blockage was. He was extremely polite, friendly and respectful of my home. The job involved speaking to my neighbours and briefly accessing their property and the engineer was equally courteous with them. He also gave me very helpful advice about avoiding future problems. It was a surprisingly stress free experience and I don’t hesitate to recommend this company.

2026年8月15日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

Charlotte,

We're delighted to hear about your positive experience with our service, especially the prompt response and the engineer's efficiency in resolving a complex blockage. It's wonderful to know that their professionalism and helpful advice made a potentially stressful situation surprisingly stress-free for you and your neighbours. Thank you for your recommendation!

Dyno-Rod

5つ星のうち5の評価

Fantastic job

Fantastic job. Excellent customer service. Extremely helpful Over and above in making sure the problem was resolved and the drains were properly cleaned.

2026年8月7日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

AMER,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our customer service was helpful and went above and beyond to resolve the problem and ensure the drains were properly cleaned.

Dyno-Rod

5つ星のうち5の評価

I had a lovely gentleman Frank who came…

I had a lovely gentleman Frank who came to my flat on 14th July to fix a complicated job and he really went out of his way to help me and to fix the problem. He was a very helpful and kind gentleman. Would highly recommend this service

2026年7月14日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

C,

We're so pleased to hear about your excellent experience with our service. It's wonderful that our engineer went out of his way to help you and fix the complicated problem. Thank you for your high recommendation!

Dyno-Rod

5つ星のうち5の評価

Agent did a fantastic job inside one…

Agent did a fantastic job inside one hour. Was communicative and helpful with my questions and when asked was able to get camera down drain and show me flow towards main exit pipe. Very pleased with the whole experience. Thank you.

2026年7月31日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

Steve D,

We are absolutely delighted to hear about your excellent experience with our service! It's wonderful that our agent was communicative, helpful, and able to resolve your issue efficiently. Thank you for your kind words.

Dyno-Rod

5つ星のうち5の評価

Absolute satisfaction from the first contact to getting the job done

Absolute satisfaction from the first call to make enquiry followed by booking appointment and follow up information on the progress of the appointment. And what an efficient and friendly engineer 🌠🌠🌠 Great professional service. Thanks you 👍

2026年7月24日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

Daniel,

We are so pleased to hear about your excellent experience! It's wonderful that our booking process and follow-up information were satisfactory, and that our engineer provided such efficient and friendly professional service. Thank you for your kind words.

Dyno-Rod

5つ星のうち5の評価

Friendly and professional. We had a team of two people come and…

We had a team of two people come and sort out a blockage in our drains. They used a jet spray and camera to investigate. Both men were professional, efficient and very friendly. They suggested I take notes, a pic of the image from their camera - so we can can sort out any future blockages quicker and easier

2026年7月21日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

Liesbet Paterson,

We're delighted to hear that our team efficiently resolved your drain blockage. We appreciate your kind words about their professionalism, efficiency, and friendliness. We're glad they provided helpful advice for future issues.

Dyno-Rod

5つ星のうち1の評価

A very poor interaction with Dyno-Rod…

A very poor interaction with Dyno-Rod who I thought were the best, I called them to unblock my toilet in my flat, they were onsite for hours, the engineers equipment failed, ran out of battery power and his other piece of equipment also failed, he had to wait for a colleague to come with replacement tools but after nearly 4 hours they could not unblock toilet. They took the money and stated it was a requirement to return and remove the toilet for further investigation, I was recently discharged from hospital with a knee replacement, I was left with no working toilet and had to use the basement facilities and I'm on the top floor. Frustrated I contacted the building management who instructed a different company to attend, Philbys group, a young engineer attended and solved the problem within 40 mins, if your requiring this service in central London please let Mo from Philbys group deal with it, I've raised concerns with the Dyno-Rod local management Steve from the local Dyno-Rod office, Rishabhdev Care Services Ltd, he is pursuing an investigation with no rush to resolve, he knows or has been advised, its 8 weeks post vist or a deadlock letter before you can go to utilities ADR, why would professional tradesmen allow it to go that far? Very disappointed and from a personal level I would be very careful about employing thier services without a second opinion or if in central London from Philby's Group. I will keep things here updated as Steve continues with his investigation.

2026年6月29日
自発的なレビュー
Dyno-Rod - Central London ロゴ

Dyno-Rod - Central London からの回答

Patrick,

We are truly sorry to hear about the incredibly frustrating experience you had with our service, especially given your recent knee replacement and the inconvenience of being left without a working toilet. We understand how challenging this situation must have been for you, and we sincerely regret that our team was unable to resolve the issue efficiently during their initial visit.

We acknowledge your concerns. If you could please contact us on office@dynorodcentral.com so we can look into this further for you.

Dyno-Rod

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