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Dyno-Rod - Merseyside レビュー 

1,370
•
TrustScore 5段階評価の5

4.8

Deltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA Liverpool, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a major drainage emergency today when my upstairs bath backup flooded my patio. Kenny from Dyno-Rod came out to help, and he was simply fantastic from start to finish. He was incredibly friendl... もっと見る

5つ星のうち5の評価

Kieran was superb. He identified the issue immediately which was a blockage in the pipework leading from the bath to the downpipe. Blockage was cleared within minutes and he also pointed out that on... もっと見る

5つ星のうち5の評価

Kevin phoned to confirm arrival time and was on time. After an inspection and confirming the drain directions the rodding cleared the drain. Once clear the area was washed down and left clean and ti... もっと見る

5つ星のうち4の評価

Called in the morning about a blocked underground drain and was visited in the afternoon. Operative phoned in advance of his arrival and was polite and friendly, explaining the charges in advance. H... もっと見る

企業が回答しました


企業情報

  1. 配管工
  2. ・
  3. 排水サービス

当該企業による記述

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

連絡先

  • Deltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA, Liverpool, 英国

  • 0151 9093919

4.8

優良

TrustScore 5段階評価の5

1370件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,370)

過去12か月のレビュー数: 8,367件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Came at a good time for us

Came at a good time for us, very calm and organised. I particularly appreciated their commitment to health and safety, as someone whose job it is myself! Swift problem-solving and friendly interaction. thanks, Jock!

2026年2月3日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Suzanne Shooman,

We appreciate you sharing your thoughts. We're happy the visit was at a good time, and that you found the service calm and organised. We're also glad you valued the commitment to health and safety, and the swift problem-solving.

Dyno-Rod

5つ星のうち5の評価

Jock arrived early morning and checked…

Jock arrived early morning and checked everything , blockage sorted and he explained what the issue was. Gave me confidence he knew what he was doing. Thanks

2026年2月2日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Jayne Drum,

We appreciate you sharing your feedback! We're happy to hear that the engineer arrived early, addressed the blockage, and clearly explained the issue. It's great to know you felt confident in their expertise. Thank you!

Dyno-Rod

5つ星のうち5の評価

A quick response to fix our problem…

A quick response to fix our problem which was all cleared within an hour . Quick friendly and professional service. I would highly recommend them

2026年1月28日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Helen Edwards,

We appreciate you sharing your feedback! We're happy to hear that we provided a quick, friendly, and professional service to resolve the problem promptly.

Dyno-Rod

5つ星のうち5の評価

Quick response, good work

Callum turned up within 20 minutes and got the issued resolved quickly. Even done a bit extra on a repair on another down pipe. Will keep these in mind if I have any drainage issues.

2026年1月30日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

James Miller,

We're happy to hear that the issue was resolved quickly and that you were pleased with the extra assistance. Thank you for your positive feedback; we appreciate it!

Dyno-Rod

5つ星のうち5の評価

Harley and Kenny P

Kenny P and his apprentice were great, e planned everything well and sorted the problem out quickly too

2026年1月30日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

MRS DAVIDSON,

We're happy to hear that the planning was well-executed and the problem was sorted out quickly. We appreciate you taking the time to leave us feedback!

Dyno-Rod

5つ星のうち5の評価

Excellent service from Kenny and Harley…

Excellent service from Kenny and Harley 😎

2026年1月30日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Jw,

We're happy you received excellent service. Thank you for your positive feedback; we appreciate you taking the time to share.

Dyno-Rod

5つ星のうち5の評価

Excellent service

They came when they said they would (was let down by another plumber). Very helpful and caring

2026年1月30日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Anne,

We appreciate you taking the time to share your feedback. We're happy to hear that we were punctual, helpful, and supportive when you needed us.

Dyno-Rod

5つ星のうち5の評価

Adam & Jake attended our property today…

Adam & Jake attended our property today to carry out replacement waste pipe which ran under kitchen floor. Despite this being a messy job they kept the mess to an absolute minimum. They were both very respectful of our property & cleaned up after themselves. Would highly recommend Dynorod services & whilst may on the face of things seem more expensive than other companies it was worth it for the job they did

2026年1月29日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Ross Comer,

We appreciate you sharing your experience. We're happy to hear that the replacement waste pipe installation was completed to your satisfaction and that the team minimized mess and respected your property. It's great to know you found the service worthwhile.

Dyno-Rod

5つ星のうち1の評価

Wouldn't recommend

Had a blocked drain meaning toilet couldn't be used. They came out 3 times in total each guy saying that another of their colleagues has to fix it. Frustrating as it was the only toilet in my house - I told them this so they'd note it as a priority but at least twice they did not turn up when we agreed they would. They work 8 - 6 and can't give you a specific time so you wait in all day for nothing. 1 star for the man who unblocked my drain no stars for the rest. Although He left sewage mess in my yard and broke my hose end at least he turned up. The office (aren't v useful)
but called to say I hadn't paid when I paid on the noon of work - Their depts don't speak to each other apparently. Stressful.

2026年1月10日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Anna W,

We appreciate your feedback and apologize for the multiple visits and inconvenience caused by the blocked drain, especially with it being your only toilet. We're sorry about the missed appointments, the mess left behind, and the payment confusion. We'll address these issues to improve our service and communication.

We would like to address these issues and feel free to email me at reg@machmade.co.uk so that we can improve going forward.

Best wishes
Reg
Dyno-Rod

5つ星のうち5の評価

The guys turned up promptly

The guys turned up promptly, glowered extremely progressional and friendly and were straight to work.
They had found the problems within a couple of minutes, resolved it and checked the fix had worked.

2026年1月23日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Hannah,

We appreciate you sharing your experience. We're happy the team was punctual, professional, and quickly resolved the issue. Thank you for your positive feedback!

Best wishes
Reg
Dyno-Rod

5つ星のうち5の評価

Great service

Booking was easy, their engineer was polite, friendly and knowledgeable and I feel completed a thorough job making sure everything was right before he left, not the first time I've used Dyno rod and they seem pretty consistent, would highly recommend

2026年1月23日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Jim,

We appreciate you sharing your experience. We're happy to hear that booking was easy and that our engineer was polite, friendly, and knowledgeable. We're also glad they completed a thorough job. Thank you for the recommendation!

Best wishes
Reg
Dyno-Rod

5つ星のうち5の評価

Excellent service

Excellent service
Thank you Kenny and Harley

2026年1月21日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Sarah Rymer,

We're happy to hear that you had an excellent experience. Thank you for your positive feedback and kind words!

Best wishes
Reg
Dyno-Rod

5つ星のうち5の評価

Dyne Rod messaged to confirm the time…

Dyne Rod messaged to confirm the time the chap was coming
The workman ( didn’t ask his name which was very rude of me , but I had an important call to take just after he arrived ) The chap rang to confirm he was on his way . He was very polite and efficient .He explained the problem thoroughly. He tidied up extremely well and helped me to pay , a very patient man !
I couldn’t speak highly enough of Dyno Rod and their workman .

2026年1月21日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Jane Granger,

We appreciate you taking the time to share your experience. We're happy to hear that the chap was polite, efficient, and explained the problem thoroughly. We're also glad that he tidied up well and was patient. Thank you for your high praise of our services.

Best wishes
Reg
Dyno-Rod

5つ星のうち5の評価

Prompt, practical, straight to solving the problem

Prompt, practical, straight to solving the problem, and a personable man that knows how to deal with a customer. Would certainly recommend.

2026年1月21日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

DavidR,

We appreciate you taking the time to leave us a review! We're happy to hear that you were satisfied with the prompt, practical, and personable service.

Best wishes
Reg
Dyno-Rod

5つ星のうち5の評価

Top notch service.

We had pooling water from a drain down the side of our house but I could not find a blockage. Dyno-Rod came out and did a full inspection - explained the pooling was due to recent paving work we had done which had affected our drains. Didn’t charge me for the call out as no work required and advised me how to explain the issue to the paving company. The next time we have any plumbing or drainage issues we will 100% use them again. Really honest and reliable.

2026年1月21日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

We appreciate your positive feedback! We're glad we could assist with your drainage issue and provide an honest assessment. It's great to know you found our service reliable, and we'll be here for any future plumbing needs.

Best wishes
Reg
Dyno-Rod

5つ星のうち1の評価

Do not use this company

Called out to blocked drain 2 months ago, charged )£120 for 5 mins work, had to call back as drain still blocked ( job under warranty ). Told to unblock drain would cost a further £295! This time found tree roots as put a camera down, not sure why first guy didn’t do that. Rang to complain, got nowhere. Awful service, not as advertised, and grossly overcharges. Apparently putting a camera down should have cost more.
Would not use again or recommend

2026年1月20日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Alison Rimmer,

We regret to hear about the drain blockage issues and the additional charge. We're sorry our service didn't meet your expectations. We appreciate your feedback and will review this to improve our service.

Can you please reach out to me on reg@machmade.co.uk so that we can understand why our service was not to our normal standards so that we can refresh our pricing systems to field and office

Best wishes
Reg
Dyno-Rod

5つ星のうち4の評価

Great team

Dyno rod came out a few times trying to resolve the issue with a blockage but it turned out to be a bigger job than expected and eventually after two weeks the problem is hopefully resolved. I cannot fault the men that came out, they were efficient, polite and worked extremely hard especially the guy who did the dig up. Personally I think it was a lot for one person but he just got on with it .

2026年1月14日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Mary,

We appreciate you sharing your experience. We're glad the team was efficient and polite while working to resolve the blockage. We acknowledge the job was extensive and will review the workload. Thank you for your feedback.

If you need to discuss please contact me on reg@machmade.co.uk

Best wishes
Reg
Dyno-Rod

5つ星のうち5の評価

Yeah a couple of guys came out from…

Yeah a couple of guys came out from dyno-rod to fix a leak in the soil pipe they were done n dusted in a few mins all good now thank you ..!

2026年1月15日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Chris Kibbey,

We appreciate you taking the time to leave us such a fantastic review! We are happy to hear that our team efficiently fixed the leak in your soil pipe.

Best wishes
Reg
Dyno-Rod

5つ星のうち5の評価

3 stubborn blockages

Ken and Harley came to fix 3 stubborn blockages in the drains. Full consultation done, blockages shifted and further issues identified - they showed me these on the camera & were able to advise on causes & treatments.

Knowledgable & able to advise on what actions are needed to fix the issues. Able to provide an estimate on how much the further work may cost.

They were both friendly, polite & respectful of my property & ensuring my pets didn’t escape. Highly recommend!

2026年1月12日
自発的なレビュー
Dyno-Rod - Merseyside ロゴ

Dyno-Rod - Merseyside からの回答

Karen Barlow,

We're happy to hear that the team resolved the drain blockages and identified potential issues. We appreciate your recommendation and that you found them friendly, polite, and respectful of your property and pets. Thank you!

Kudos to Ken and Harley

Best wishes
Reg
Dyno-Rod

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