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Dyno-Rod - North West London レビュー 

477
•
TrustScore 5段階評価の4.5

4.6

Edison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

With a blocked sink in the kitchen we were looking at a ruined weekend we were having friends over. It were stressed and thinking of other arrangements. However George C from Dyno-rod arrived and c... もっと見る

企業が回答しました

5つ星のうち5の評価

Isaacs was absolutely amazing he saved my life I was having complete stress and panic attacks making my asthma worse. Isaacs came and as soon as he came he fixed the problem in 5mins. He was Brill... もっと見る

5つ星のうち5の評価

Josh Kendall was fantastic, called me to say he was on his way and arrived 15mins later. Immediately identified the problem and cleared it quickly. Explained what was the problem and how to ensure it... もっと見る

企業が回答しました

5つ星のうち5の評価

Luke with his positive attitude,and through process of elimination pinpointed the source of the blockage and with a skill akin to a neurosurgeon opening a skull opened up a pipe to remove a hundred... もっと見る

企業が回答しました


企業情報

  1. 配管工
  2. ・
  3. 排水サービス

当該企業による記述

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

連絡先

  • Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, 英国

  • 0208 003 0849

4.6

優良

TrustScore 5段階評価の4.5

477件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(477)

過去12か月のレビュー数: 8,435件

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5つ星のうち5の評価

Shout out for Dyno and Ryan

Our engineer was a young man by the name of Ryan. He helped to diagnose the issue and agreed a strategy for swift resolution. Ryan was happy to have me watching, which must have been off putting for him but he remained polite and engaged for the whole hour he was in attendance. Would not hesitate in recommending Dyno - first class service!

2025年2月10日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with the service you received. We are proud of our team's dedication to providing excellent customer service. It is great to hear that you were happy with the work carried out.

5つ星のうち1の評価

Needed a quote for a drain and was…

Needed a quote for a drain and was given a time slot of 13:00 to 18:00. Waited in all day and he never turned up, not even a call (or apology ) to say he was gonna be late . At 18:20 I was told he would be another 30 - 40 minutes ,but stated he would come between 9:00 to 9:30 he was late again with no apology. I was told I would get a quote and never got one !! What a sham of a company!! NEVER AGAIN

2025年2月6日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you Mr Johnson for sending over the job details. We strive to provide reliable and timely service to all our customers. I will investigate this matter further and take appropriate action to ensure this doesn't happen again. Thanks again for your honest feedback

5つ星のうち5の評価

Amazing

Amazing! We had a major blockage from rats and the service was INCREDIBLE. Came within an hour or two of calling. Would definitely recommend.

2025年2月7日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

We are so glad to hear that you had a positive experience with our service. We strive to provide prompt and efficient solutions to our customers' needs, and we're happy to hear that we were able to help you with your blockage. Thank you for your kind words and recommendation!

5つ星のうち4の評価

Very good service but 4 day wait for appointment

Arrived on time, cleared the blocked drain in under ten minutes, polite and friendly. I only gave four, rather than five, stars because I had to wait four days for the appointment (it was not an emergency).

2025年1月31日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

We appreciate your kind words about our service. We are glad that you found our technician to be polite and efficient. We understand your frustration with the wait time for the appointment and will work on improving in future.

5つ星のうち5の評価

Highly recommend this company!

Highly recommend this company!

I had an emergency blockage draining situation where all the water from the neighbors above was draining into my shower due to a blocked main pipe. We called Dyno, and they arrived within less than an hour, almost at midnight. The young gentleman did an amazing job. He had special equipment to locate the blockage and unblocked it very quickly. The water is now draining better the ever.
Thank you, Dyno, for your prompt and efficient service!

2025年1月30日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

We appreciate your kind words and are thrilled to hear about the positive experience you had with our team. It's wonderful to know that our technician was able to quickly resolve your emergency situation and provide you with peace of mind. We strive to provide prompt and efficient service, and we're glad that we were able to meet your needs.

5つ星のうち5の評価

Professional service

Have a problem with an outside rainwater drain when it rains heavily. The young gentleman who arrived surveyed the drain with a snake camera and identified the problem. He gave us a month-long guarantee that the main cause of the blockage is fixed.
Time will tell whether it's fully resolved or not.

2025年1月28日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

We appreciate you taking the time to share your experience. We understand your concern about the outside rainwater drain and the potential for future issues. We're glad that our technician was able to identify the problem and provide a solution. We're committed to providing quality service and hope that the issue is fully resolved.

5つ星のうち5の評価

Exellent service

Very professional and did job quickly
Will use and recomend

2025年1月27日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you for your kind words. We appreciate your positive feedback and are glad you were satisfied with our service.

5つ星のうち5の評価

Professional, courteous and Friendly

Professional , courteous and friendly person. Great service !! Highly recommended
He diagnosed the issue in minutes that took others months (and they failed to diagnose it).

2025年1月21日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you for your kind words and 5-star review. We are thrilled to hear that our team was able to provide you with such a positive experience. We are especially happy to know that our service was able to quickly resolve an issue that had been ongoing for a long time. We appreciate your recommendation and hope you will consider us again in the future.

5つ星のうち5の評価

Ryan was great

Ryan was great. Thorough and quick, as always. thankyou.

2025年1月20日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

We're so glad to hear you had a positive experience. We appreciate your kind words about Ryan's service. We strive to provide excellent service, and we're happy to hear that Ryan met your expectations.

5つ星のうち5の評価

Prompt and efficient service

Prompt and efficient service. Thank you very much.

2025年1月19日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you for your kind words! We're so glad to hear that you were happy with our service. We appreciate you taking the time to leave a review.

5つ星のうち5の評価

Patrick was excellent

Patrick was excellent - he even tidied up which is very unusual for trades people. He dealt with the issue and also checked as to whether I had any other drainage issues.

2025年1月17日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

We're thrilled you had such a positive experience! We'll be sure to share your kind words with Patrick. Thank you again for your review.

5つ星のうち5の評価

Efficient and complete Work

I am normally hesitant about service people in my apartment, but if they were all like Patrick, I would invite them up anytime. Patrick was professional, nice, knowledgeable, and efficient and helpful made me feel at ease. He even took his shoes off without asking. I've only had one experience with Dyno-Rod but if Patrick is representative of the company values, this is a company who you can trust with your business.

2025年1月14日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

It sounds like Patrick went above and beyond to make you feel comfortable and confident in his service. We truly appreciate you taking the time to share your feedback. We're so glad Patrick's actions reflected positively on our company values. Thank you again for your kind words.

5つ星のうち1の評価

Very rude and unprofessional.

2025年1月10日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you for giving us more information, the local office will be in contact. We value all our customers and strive to create a positive experience for everyone. Your comments are important to us as they help us identify areas where we can improve and better train our team. We are committed to providing excellent customer service and will use your feedback to help us achieve that goal. We hope you will consider giving us another opportunity to demonstrate our commitment to providing a better experience in the future.

5つ星のうち5の評価

Operator was efficient

Operator was efficient, respectful and skilled at removing a blockage from a difficult place in the bathroom waste pipe.

2025年1月13日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience. It's rewarding to know our team's expertise and respectful approach made a difference. We appreciate you taking the time to share your thoughts, and we hope you'll choose us again for your future drainage needs. Your kind words are greatly valued and will be shared with the team.

5つ星のうち1の評価

They didn't finish the job.

The guys just picked up the man whole infront of the house and said he partially cleared it and he asked for his money. I flushed the toilet and the water wasn't going down. I used the shower and the water wasn't going down. He said he will call the main office and then he left.

2025年1月10日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

We have tried to ask for more information as all feedback is important to us and we pride ourselves on learning from the customers experience journey and talking to the local depo and engineer who attended.

5つ星のうち5の評価

Patrick was both very effective and…

Patrick was both very effective and also very polite and friendly. He was able to clear the external drains quickly and then thoroughly checked that they would stay clear by testing with additional water and checking a (previously blocked) internal drain. Highly recommended!

2025年1月8日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you for your wonderful feedback! We're so pleased to hear about your positive experience. It's rewarding to know our service exceeded your expectations. We appreciate you taking the time to share your thoughts, and we'll be sure to pass along your compliments. We strive to provide efficient and friendly service, and your review confirms we're on the right track. We value your business and hope to assist you again in the future should the need arise.

5つ星のうち5の評価

Helpful

Helpful, friendly & arrived within 30 mins of booking. Expensive, but worth it to get it sorted so quickly.

2025年1月7日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

We're thrilled you found our service helpful, friendly, and efficient! We appreciate you highlighting the speed of our arrival; getting things sorted quickly is our priority. We understand your comment about the cost, and we strive to balance providing excellent, rapid service with fair pricing. Thank you for your positive feedback and for choosing us. We value your business and hope to assist you again soon.

5つ星のうち5の評価

Fantastic gentleman

Fantastic gentleman - efficient and professional. Identified the issue quickly and resolved just as quickly.

2025年1月6日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you for your kind words. We are thrilled to hear that you were satisfied with the service provided. Our team strives to deliver high-quality service, and your feedback is greatly appreciated.

5つ星のうち5の評価

Excellent

Excellent. Very polite, professional but also friendly. Efficient, got job done properly and checked everything was in order. Outside drain now working very well and kitchen sink drains easily. Many thanks

2025年1月3日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you were pleased with the professionalism and efficiency of our service. We're glad that the work we completed has resolved your drainage issues.

5つ星のうち5の評価

DynoRod

Extremely happy with the engineer and the works he carried out with a lot of patience and very polite young man his name was Ryan. Thank you again.

2024年12月27日
自発的なレビュー
Dyno-Rod - North West London ロゴ

Dyno-Rod - North West London からの回答

Thank you for your feedback and how great Ryan was. Much appreciated!

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