Great service today, chatted through what the issues were, what work was required and how the issue could be rectified - very much appreciated
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and succes... もっと見る
企業が回答しました
Todays visit, both plumber and work carried out weretop draw, many thanks. The only down side is the compression joint that was fitted to the repair onmay 12th s visit is where the leak was found. W... もっと見る
企業が回答しました
We have a Policy with British Gas covering our Plumbing and Heating. Our Water Softner sprung a leak and needed isolating. British Gas said this wasn’t covered and we would have to pay Dyno. The... もっと見る
企業が回答しました
企業情報
当該企業による記述
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
連絡先
unit 6, Printers Way, CM20 2SD, Harlow, England, 英国
- 01462 483007
4.6
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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A very helpful plumber,who made sure…
A very helpful plumber,who made sure are toilet cisterm was working properly
2026年2月13日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Thank you for your kind review. We’re pleased to hear that you found our plumber helpful and that your toilet cistern is now working properly. Providing reliable and thorough service is always our priority. We truly appreciate your feedback and look forward to assisting you again in the future.
I telephoned Dyno Rod on Friday late PM…
I telephoned Dyno Rod on Friday late PM 06.02.26. The call handler was extremely helpful, informative, compassionate & professional!
As discussed & agreed, the engineer (Harry) arrived on the afternoon of Monday 9th February, and telephoned 5 mins before arriving. He was extremely helpful, polite, professional and offered various options and advice to repairing the water leak and offered me reassurance when I needed it.However, I’m still waiting to receive the quotes via e-mail.
Kind regards , Linda Riddy
2026年2月9日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Thank you for taking the time to share your detailed feedback.
We’re delighted to hear that our call handler provided helpful, compassionate and professional support when you contacted us, and that Harry delivered the same high standard of service during his visit. We’re especially pleased to know he kept you informed, offered clear options, and provided reassurance throughout — that’s exactly the level of service we aim to deliver.
We’re sorry to hear that you’re still waiting to receive the quotes by email. This certainly isn’t the experience we want for our customers. Please rest assured we will look into this as a priority to ensure the information is sent to you as soon as possible.
Thank you again for your valuable feedback — we truly appreciate it.
Another '1' just because theres no Zero..!!
Absolutely horrendous… Three visits so far to fix a dripping radiator valve and now there’s no heating and a pipe that has been bent and mangled by the cowboy ‘plumber’.
My sister, who is disabled with MS, has unfortunately been put in touch with these cowboys via a British Gas contract and has been waiting for the rad valve to be fixed for over two weeks and has now been left with a disconnected radiator, a pipe that has been mangled within an inch of its life and now just left sticking out of the wall meaning she now has no heating at all and they now wont be back for another two weeks to fix it..
I wouldn’t recommend these people to someone I hate let alone someone who is vulnerable.. Oh and don’t try to phone them as you’ll be bounced around with a string of excuses especially on a Friday afternoon
2026年2月6日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Thank you for taking the time to leave this feedback. We are truly sorry to hear about the experience you and your sister have had, and we completely understand how upsetting and frustrating this situation must have been - especially given the circumstances.
Please accept our sincere apologies for the inconvenience, distress, and disruption caused. This is certainly not the level of service we aim to provide, and we are very concerned to hear about the issues you’ve described. We take matters like this extremely seriously, particularly when it involves someone who is vulnerable.
Thank you again for bringing this to our attention, and we are genuinely sorry for your experience.
Estimate three time original quote give at time of appointment
Give a estimate to tighten up kitchen tap and repair leaking rad valve of £109.
On the day of the appointment chap arrived was unable to tell me a price said he had to speak with the office.
He then drove off.
After taking the day off work and waiting for quote was sent an email with a price of £325.31
So we have gone from £109 to £325.
Will not recommend
What a rip off.
P.s. plumber was pleasant. DYNOROD is bureaucratic and a rip off
2026年2月6日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience and completely understand how frustrating this must have been, particularly after taking time off work.
Please accept our sincere apologies for the confusion and disappointment caused by the difference between the original estimate and the final quote provided. We appreciate you highlighting this, as clear and transparent pricing is extremely important to us, and we’re sorry that this was not your experience on this occasion.
We’re pleased to hear that you found our engineer pleasant, but we regret that the overall process and communication fell short of expectations. This is certainly not the level of service we aim to deliver.
Thank you again for your feedback, and we are truly sorry for the inconvenience caused.
I can’t give you zero
I can’t give you zero. Didn’t know how to remove or refit the toilet. Lost a fitting. We now have a dripping doing suggesting a leak which wasn’t there before (the call out was not a leak. I suggest you contact me before I contact you. Do NOT send the same person back.
2026年1月22日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Thank you for taking the time to leave your feedback. We are ever so sorry to hear about your experience and truly regret the frustration this has caused.
This is certainly not the level of service we aim to provide, and we completely understand your disappointment. We take comments like yours very seriously, as they help us identify where we need to improve.
Once again, our sincere apologies, and thank you for bringing this to our attention.
Simon called and did an excellent job
2026年1月10日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Kerry ,
We're happy to hear that you had an excellent experience. Thank you for sharing your positive feedback with us.
Best wishes
Dyno-Rod
Friendly staff
Friendly staff and he was able to reasured me and kept me calm
And when he came he was Friendly and polite
I believe he is a role model to your company
2025年12月18日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hello Wadzanai,
We're happy to hear that our staff reassured you and kept you calm. We appreciate your kind words and are glad you had a positive experience. Thank you for the feedback!
Best wishes
Dyno-Rod
Dan was amazing at the job really…
Dan was amazing at the job really sorted my bathroom out
2025年11月24日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Michael,
We're happy to hear that your bathroom project was a success! Thank you for sharing your positive experience; we appreciate it.
Best wishes
Sophia
Dyno-Rod
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Adam!
We're happy to hear that you found our service excellent, efficient, and reliable. Thank you for your positive feedback; we appreciate it.
Best wishes
Sophia
Dyno-Rod
Thank you to Andy and office staff in Harlow
Thank you to the office staff and Andy who helped me recently with a leak in my kitchen. Andy was professional, polite, knowledgeable and efficient. The office staff were efficient and understanding. Thank you all for your help at what was a stressful time for me,
Wendy in Harlow
2025年10月29日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Wendy,
We appreciate your kind words! We're happy to hear that our team was helpful and efficient in resolving the leak. We are glad we could support you during a stressful time.
Best wishes,
Dyno-Rod
Great Engineers !
Although the issue dragged out over a few weeks, the two engineers that came were amazing so thank you to Aidan and especially Dan who went above and beyond to deal with the issue reported to the office but not to the engineer. He was very professional and diligent in his work, a big thank you.
2025年10月31日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
We appreciate your positive feedback and are happy to hear that the engineers resolved the issue. We're especially grateful for the recognition of the engineer who went above and beyond. Thank you!
Best wishes,
Dyno-Rod
Quick & easy shower leak fix
Had a leak from our shower. Made an appointment online via British Gas for the same day, the engineer was there within a few hours, he found the problem, gave us a quote and had the part he needed to replace in his van so he was able to fix it straight away for the price quoted. Very happy and would definitely use this service again.
2025年10月27日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Demi,
We're happy to hear that the engineer arrived quickly and efficiently resolved the shower leak on the same day. We appreciate you choosing us and are glad you were satisfied with the prompt service and transparent pricing. Thank you for your positive feedback!
Best wishes,
Dyno-Rod
Very pleasant and friendly young man
Very pleasant and friendly young man, did the job brilliantly he's a credit to your company.
2025年9月16日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Charles,
We appreciate your positive feedback and are grateful for your recognition.
Sophia, Dyno-Rod
Quick, good value, experienced
The engineer came within 40 mins of calling, knew exactly what the problem was, fixed it straight away and charged a very reasonable price.
2025年9月15日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Nina,
We're happy to hear that the engineer arrived quickly, identified the issue, resolved it promptly. Thank you for your positive feedback!
Sophia, Dyno-Rod
The young engineer is very patient and…
The young engineer is very patient and efficient. Clean up after his work. Thank you.
2025年9月5日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Violette,
We're happy to hear that the engineer was patient and efficient and that they cleaned up after the work. Thank you for your positive feedback!
sophia, Dyno-Rod
Chris, a great Ambassador for Dyno
Chris called today to complete a Job which required the delivery of additional Parts. These were dropped off a couple of days ago, so were ready for Chris to complete the work, which he did in just a few minutes. During both calls he was one off the most pleasant and friendly Engineers we have ever had the pleasure of meeting. If it were possible, we would always ask for him when Dyno are instructed to carry out work on behalf of British Gas through our Homeserve Insurance. Just such a good experience.
2025年9月5日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi John,
We appreciate you sharing your positive experience with us. We'll be sure to pass along your kind words to the engineer.
Sophia, Dyno-Rod.
The engineer today Christopher was very…
The engineer today Christopher was very thorough and did his very best to make sure that my job was finally completed. He explained what he had done and advised me to let the silicone set for 24 hours before using the toilet. He double checked several times before he left to make sure he was happy with the job he had done. I have confidence now that this visit today has now hopefully completed the job.
2025年9月4日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Sheona,
Thank you for sharing your feedback. We're happy to hear that the engineer was thorough and ensured the job was completed to your satisfaction. We appreciate you taking the time to leave a review.
Sophia, Dyno-Rod
Dyno-Rod - Plumbing Beds & Herts からの回答
Hello,
We're happy to hear that your issue was resolved quickly at a good price. We appreciate your positive feedback and thank you!
Sophia, Dyno-Rod
The leak was found but it had damaged…
The leak was found but it had damaged the skirting and lino and that was not replaced. The damage was mould which is very dangerous for asthmatics.
2025年8月12日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Thank you for your feedback. We’re very sorry to hear that although the leak was identified, the resulting damage to the skirting and lino was not addressed. We are particularly concerned about the presence of mould and understand the serious impact this can have, especially for those with asthma.
Please accept our sincere apologies for the distress and inconvenience caused.
100%
Harry arrived on time and did a perfect job. I was called in the morning and by Harry 10 mins before he arrived. He replaced a double head shower in the wetroom and a raiser bracket in the bathroom.
2025年7月1日
自発的なレビュー
Dyno-Rod - Plumbing Beds & Herts からの回答
Hi Frances, great to hear that the service was punctual and completed to a high standard. Thank you for sharing your positive experience with us!
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