Lead replacement scheme due to leak Gill in their liverpool office excellent in communicating and liaising with United Utilities re dates for work etc Lee completed the drainage works .very knowle... もっと見る
所在地
所在地を変更Knowsley Industrial Park, Deltic House, Unit 2 Deltic Way,, L33 7TT Liverpool, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The plumber and blockage team were fantastic. They couldn't of been nicer and more professional. They told me what they were doing and kept me updated, they went that extra mile to get the job done.... もっと見る
Plumber turned up on time said that job would be shorter and less expensive than original quote. Because of his professional approach caring for the customer my bill was considerably less but the job... もっと見る
Kenny P. arrived with his high-tech camera and Liverpool charm, diving straight into the mystery of our damp interior wall. He spotted a pipe displacement quicker than a Mo Salah goal, explaining ever... もっと見る
企業が回答しました
企業情報
当該企業による記述
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
連絡先
Knowsley Industrial Park, Deltic House, Unit 2 Deltic Way,, L33 7TT, Liverpool, England, 英国
- 0151 909 491
4.8
優良
1203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very pleased with service
Very pleased with service. Young man was very polite and done his job very well. Kept updated when he was on his way which was excellent as wasn't left waiting round.
Excellent service.
2026年7月1日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
TERESA RALPH,
We are so pleased to hear about your excellent experience. We truly appreciate your kind words about our efficient and pleasant service, and that you were kept informed. Thank you for your feedback!
Dyno-Rod
reg@machmade.co.uk
The lad was really pleasant and…
The lad was really pleasant and courteous in my property ,cleaned up after
2026年6月29日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Veronica Inkson,
We're so glad to hear about your positive experience. We appreciate your feedback and are happy that our team member was pleasant and courteous, and left your property tidy.
Dyno-Rod
reg@machmade.co.uk
Amazing
Amazing. Got the job done quick. Fixed the issue gave me a new plug and plug hole. Really happy with the outcome 10/10 service
2026年6月23日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Jenna Donnellan,
We are so pleased to hear about your amazing experience and that we were able to quickly resolve the issue with a new plug and plug hole. We truly appreciate your kind words!
Dyno-Rod
New taps
On time. Great job! Very respectful. Pleasure to have him on my house. Cleaned up after himself.
2026年6月18日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Joyce Tanner,
We appreciate you taking the time to leave us this wonderful feedback. We're delighted to hear that our service was prompt, respectful, and that our team cleaned up thoroughly.
Dyno-Rod
Called within time frame young lad…
Called within time frame young lad didn't know what he was doing so I told him to change lever taps ...this he was unable to do as the taps were corroded, he changed taps to easier ones ....no id was shown and the housing normally send sovini and never told me ...
2026年6月17日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Marian Cooke,
We appreciate you sharing your experience. We are concerned to hear about the issues with the tap replacement and the lack of identification. We are reviewing our procedures to prevent similar situations.
Please reach out to me on reg@machmade.co.uk
Dyno-Rod
Great service!
Both engineers, Sonny and Anthony, were presentable, punctual and very pleasant.
I was really pleased when Anthony resolved what turned out to be a tricky job to access. I’ve very grateful, thank you.
2026年6月17日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Cindy ,
We truly appreciate your wonderful feedback! We are so pleased to hear about the professional and pleasant service provided. We are delighted that we could exceed your expectations, especially with a tricky job.
Dyno-Rod
Thank you DYNO the guy was only young…
Thank you DYNO the guy was only young but done a great job was here a while very pleasant he did try to explain but means nothing to me as I'm know Plummer so thank you and one vison.
2026年6月11日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
MRSBERNADETTEWALKER,
We're so pleased to hear about the great job our young team member did and that they were pleasant during their visit. Thank you for your kind words!
Dyno-Rod
Fantastic service from Engineer (Lee…
Fantastic service from Engineer (Lee Martin 3336). Extremely helpful & informative & dealt with the situation excellently ☺️
2026年6月6日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Clare,
We are so pleased to hear about your positive experience with our engineer. It's wonderful to know they were extremely helpful and informative, and dealt with the situation excellently. Thank you for your kind words!
Dyno-Rod
Guy came out today to replace taps
Guy came out today to replace taps, very polite & efficient, didn't get his name
2026年6月5日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
kenneth fieldsend,
We appreciate you sharing your feedback! We're happy to hear that the tap replacement was completed efficiently and that you were pleased with the polite service.
Dyno-Rod
Fantastic service one, from the guy that…
Fantastic service one from the guy that attended he was more than helpful.
Also fantastic service from a lady called Gill how went above and beyond to solve our problem.
2026年5月8日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Kay ledsham,
We are so pleased to hear about your fantastic experience with our service. It's wonderful to know that our team members were helpful and went above and beyond to resolve your problem. We truly appreciate your feedback!
Dyno-Rod
Amazing workman
Quick call out. Wayde was an amazing worker. Couldn't recommend him enough. Polite, efficient and very friendly.
2026年5月26日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Roger Greenhalgh,
We're so pleased to hear about your positive experience with our service. Your kind words about our team member are greatly appreciated.
Reg
Excellent customer service and genuine care
I can not thank Dyno Rod Liverpool enough. I have had a really bad few weeks, been in hospital for 10 days with inflammatory bowel disease and the morning after I got home the toilet was overflowing. I tried to go through my insurance who ended up being useless but dyno rod couldn’t have been more helpful. The service from the office staff Jodie and Gill was second to none, they couldn’t have been more helpful if they tried. The lads that attended the blockage worked over an above to clear things and get the toilet up anc running, they were excellent and a credit to the company. There was a further issue with the toilet and they sent plumbers out the next day to sort it for me and got everything back up and running. Honestly they helped me through an extremely stressful situation and I can’t thank all the staff I dealt with enough. Well done Dyno Rod, customer service at its finest.
2026年5月19日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Helen isherwood,
We are truly grateful for your wonderful feedback and are so happy we could assist you during such a challenging time. It means a lot to know our team, from the office staff to the plumbers, provided exceptional service. We are proud to have helped alleviate your stress. Thank you for recognizing our commitment to customer service.
Reg
Fabulous service completed the job with…
Fabulous service completed the job with care & professionalism, would recommend 100%
2026年5月14日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Ebb,
We appreciate your feedback. We're happy to hear that our service was professional and completed with care.
Reg
Just had a visit from Joe who was…
Just had a visit from Joe who was punctual, listened to my concerns, diagnosed the problem and quietly and professionally sorted the issue including going to the supplier for a necessary part.
2026年5月12日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Jane Back,
We appreciate you sharing your feedback. We're happy to hear that our service was punctual, professional, and effectively resolved the issue, including sourcing the necessary part.
Reg
My experience of Dyno-rod has been…
My experience of Dyno-rod has been overall an outstanding service. Lee who completed completed our work and he done a great job so thank you ☺️
2026年5月7日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Rebecca D,
We appreciate you sharing your feedback. We're happy to hear that you received outstanding service and that the work was completed successfully.
Reg
Operative was polite worked quickly and…
Operative was polite worked quickly and tidely.
2026年5月7日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Audrey,
We're delighted to hear our operative was polite and efficient. Thank you for your feedback!
Reg
Dyno-Rod - Plumbing Liverpool からの回答
Vicky Mcghee,
We are so glad you found our team lovely, friendly, and professional. We appreciate it.
Reg
Great service from Lee and Kieran on…
Great service from Lee and Kieran on the dig team. We had a leak in the garden, and they had to dig to locate the pipe, but they found it and fixed the issue quickly. Really efficient and professional—very happy with the service.
2026年4月28日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Hannah Reti,
We're happy to hear our team efficiently located and resolved the garden leak. We appreciate you highlighting their professionalism and efficiency. Thank you for your positive feedback!
Reg
Poor level of communication.
Poor level of communication.. 3 times had to call to arrange for work to be completed. Stayed in 2 full days waiting for someone.. no call, no cancellation, nobody turned up. Asked for manager to call me… still waiting. Would not recommend.
2026年4月23日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Pauline Sage,
We are truly sorry to hear about your frustrating experience. We understand your disappointment with the communication and missed appointments. We are reviewing this internally to prevent recurrence.
Please send an email to customercare@machmade.co.uk detailing the issue and we will look into it
Reg
Needed the toilet cistern and a leaky…
Needed the toilet cistern and a leaky tap fixing both jobs were completed very well. Very pleased with the service.
2026年4月14日
自発的なレビュー
Dyno-Rod - Plumbing Liverpool からの回答
Bernie,
We're so pleased to hear both your toilet cistern and leaky tap were fixed well. Thank you for your kind words!
Reg
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