Both engineers dealing with our leaky shower and refit were excellent. They knew exactly what needed to be done and explained everything to us clearly. We Would always recommend Dyno, we are always pl... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
From the reception , appointment arrangement and the quality of work all first class , will definitely use the company again . Thanks to Ben , polite , tidy and kept me informed all through the insta... もっと見る
Engineer was booked, and rang about an hour before he turned up. Assessed the plumbing/radiator job gave me a reasonable quote and proceeded with the works. Would recommend Dyno without question, Exce... もっと見る
企業が回答しました
We had a leaking water stopcock tap under the kitchen unit in a very small place. Cameron arrived very friendly and polite. I did think the job would be easy and quick but it ended up taking a bit... もっと見る
企業が回答しました
企業情報
当該企業による記述
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
連絡先
Green Lane West, Mahoney Green, NR13 6JY, Rackheath, Norwich, 英国
- 01603 858 830
4.7
優良
322件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hot water cylinder replacement
From the reception , appointment arrangement and the quality of work all first class , will definitely use the company again . Thanks to Ben , polite , tidy and kept me informed all through the installation A+
2026年10月14日
自発的なレビュー
Quick and reliable service friendly and…
Quick and reliable service friendly and very understanding with the elderly as my parents are can't recommend your service enough thankyou
2026年10月3日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
We always choose Dyno
Both engineers dealing with our leaky shower and refit were excellent. They knew exactly what needed to be done and explained everything to us clearly. We Would always recommend Dyno, we are always pleased with their work and professional attitude.
2026年9月28日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hello, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
Radiator Repair
Engineer was booked, and rang about an hour before he turned up. Assessed the plumbing/radiator job gave me a reasonable quote and proceeded with the works. Would recommend Dyno without question, Excellent service.
2026年9月25日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi Peter, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod
Excellent Job
We had a leaking water stopcock tap under the kitchen unit in a very small place.
Cameron arrived very friendly and polite.
I did think the job would be easy and quick but it ended up taking a bit longer with the tap needed replacing. There was still a small leak but Camerons attention to detail was amazing. The pipe needed cutting and a new section adding all done working in a small space. The job was completed and well done, it took a little longer but you could tell he takes pride in the work he does, leaving the area clean and tidy. Cameron is a credit to the company.
Thank you
2026年9月23日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi Tina, Thank you for taking the time to send in such great feedback! I will ensure this is passed onto Cam, and his managers. We work hard to ensure our customer service meets your expectations so your feedback is a great encouragement to us. Cam is based in Kings Lynn so any future plumbing jobs please let us know and we can arrange to get Cam back out. Kind Regards, Mary @ Dyno Rod
Excellent manners and job done
2026年9月22日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi Elaine, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
Extremely polite and professional…
Extremely polite and professional plumber who was able to resolve matters in a timely and effective manner.
2026年9月22日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi Michael, Thank you for taking the time to send in your 5* review. I will ensure this is passed onto Nick, our engineer who attended, and his managers. We often have engineers in the Brentwood area so if you have any other plumbing queries, or issues with your toilet overflowing please let us know. Kind Regards, Mary
Fantastic service and lovely staff who…
Fantastic service and lovely staff who went the extra mile to solve the problem. Very happy with the end result. Great experience all round. Thank you.
2026年9月15日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Amazing feedback Suzanne - it's much appreciated and very rewarding for us to hear that you had a great customer experience. Thank you for sharing! Best wishes, Dan @ Dyno-Rod Norwich
Great service
Great service. Rhys was really lovely and polite. He informed me of every step he needed to take, tried to remove as little plasterboard as he could to save us additional work and cleaned up as he went.
2026年9月9日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Good morning Rachael,
Thank you for the super feedback on Rhys's recent visit to your property. It's great to hear that he respected your property and cleared up any mess from the repair. Kind words which we have shared with Rhys! Best wishes, Mary @ Dyno-Rod Norwich
Aggressive plumber…
As someone with autism I would like to warn people of the attitude of one of their plumbers,I was just watching him fix the toilet(3rd attempt by dyno rod) when he just stopped what he was doing and snapped at me whats your problem in a very aggressive manner. Then he went on to say I had attitude towards him,sorry if autism comes across as attitude but that Plumber seriously needs to go on a people skills course. Hopefully the leak is finally fixed. Overall a very disappointing experience by dyno rod.
2026年9月7日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hello, We are really sorry to hear that your experience fell short of our usual standards. Your feedback is invaluable , and we understand your frustration. We have passed your feedback onto the engineer who attended, and we are confident this situation wouldn't arise again. We hope you would consider using Dyno Rod again in the future, and apologise again for any inconvenience caused. Kind Regards, Mary @ Dyno Rod
Dylan arrived on time to give us a free…
Dylan arrived on time to give us a free estimate for work that would need to be undertaken to address a water leak. He had a good understanding of the issues involved and was able to give us an estimate.
2026年8月28日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi Michael, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi Charlotte, Thank you for taking the time to send in your 5* review. We will ensure your feedback is passed onto Dan Holden, our engineer who attended, and his managers. We are pleased we were able to add the inhibitor for you and ensure your heating was working correctly. We are based in Norwich so if you need any future assistance please let us know. Kind Regards, Mary @ Dyno Rod
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi June, Thank you for taking the time to send in your 5* review. We value our customers feedback as we work hard to ensure we meet your expectations. I will ensure this is passed onto Dan Holden, our engineer who attended, and his managers. Dan is based in Yarmouth so if you need our plumbing expertise in the future then let us know and I am sure we can get Dan back out to you. Kind Regards, Mary @ Dyno Rod
The plumber came and asked what was the…
The plumber came and asked what was the problem . I explained that we had a leek coming firm one of the taps and thatbi had isolated them and he replied thats all I would have done and that was it. I explained we're I think the leek was and all he said was it's the tap and you need a new one not even bothering to check if it was the problem. When itcwas checked by someone else the problem was not the tap but the nut on the flexible had come loose and just needed tightning and he wanted to charge £183 to install a new tap and check for leeks instead of doing a through check in the first place
2026年8月11日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi Paul, Thank you for taking the time to send in your feedback. We are sorry that your experience didn’t hit the 5* mark. We apologise if you felt that our engineer didn’t provide the service you expected, and this is something we will feedback. We constantly strive to improve so your feedback is greatly appreciated. We apologise again that our service wasn’t as expected and we hope you would allow us to prove our dedication in the future. Kind Regards, Mary @ Dyno Rod.
Thanks for determining where our water…
Thanks for determining where our water leak is coming from
The young man was here as soon as he could and kept us updated re time of arrival, very helpful and understanding with great communication re arrival time
Many thanks
2026年8月8日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi Annette, Thank you for taking the time to send in your 5*review. I understand our engineer James was able to identify the issue on the WSP, and we have now arranged to return and carry out the re run for you. We often have engineers in Horning, so if you ever need any further assistance please let us know. Kind Regards, Mary @ Dyno Rod
Our plumber was very thorough in his…
Our plumber was very thorough in his work. He was respect and very knowledgeable as well.
2026年8月6日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi KAngela, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. Kind Regards, Mary @ Dyno Rod
We live in a rented property and the…
We live in a rented property and the owners use Dyno-Rod for any issues I have found they arrive promptly, they call to confirm when they can get to you and arrive at that time. Even though we do not own the property they explain what is happening and why. If you own a property I would recommend Dyno Rod to you for repairs.
2026年8月6日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi JB, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
I was given a quote for the job and…
I was given a quote for the job and when I was ready for the job to be completed the plumber came round the next morning. The plumber was on time, explained what was needed and finished the job quickly.
2026年8月4日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi George, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
Used them today via British Gas drain…
Used them today via British Gas drain and plumbing cover the toilet had to be taken out to unblock the system
Very professional service no complaints whatsoever
Left the wet room clean
2026年7月28日
自発的なレビュー
Dyno-Rod - Plumbing Norwich, Ipswich and East Anglia からの回答
Hi Geoffrey, Thank you for taking the time to send in your 5* review. We are committed to delivering high quality service and your feedback is a great encouragement to us. We hope you would consider using Dyno Rod again should the need arise. Kind Regards, Mary @ Dyno Rod
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