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Dyno-Rod - Plumbing Staffordshire レビュー 

210
•
TrustScore 5段階評価の4.5

4.3

Blackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ Stafford, Staffordshire, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was kept informed and advised re the job I needed to have done. The service over the phone to the plumber changing the mixer tap was polite and efficient and the cost was reasonable. Thanks to Dyn... もっと見る

5つ星のうち5の評価

Not only did the Dyno crew fix the water leak on my driveway, they ensured all wet clay was disposed of and replaced first with sand, to blanket my water pipe, and then 20 sacks of soft sandy gravel t... もっと見る

5つ星のうち5の評価

DYMO-ROD is reliable and trustworthy team, and I never fault in trusting their decision, such as that given recently. Thank you Team DY WO 624028

5つ星のうち5の評価

Had a few issues that required attention. A leaking bath mixer tap and two toilet cisterns that hissed when flushed, taking longer than usual to fill up. Tried to get a local plumber but they class t... もっと見る

企業が回答しました


企業情報

  1. 配管工
  2. ・
  3. 排水サービス

当該企業による記述

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

連絡先

  • Blackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ, Stafford, Staffordshire, 英国

  • 0133 289 7819

4.3

優良

TrustScore 5段階評価の4.5

210件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(210)

過去12か月のレビュー数: 8,363件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Fitter was inconsiderate and rude

Fitter was inconsiderate and rude. He lost a grub screw which I have had to fit myself as I wasn't prepared to wait In all afternoon for something which was the fitter's fault.
It took a month and several phone calls to finally get the grub screw sent here!! Very poor service.

2025年10月1日
自発的なレビュー
5つ星のうち5の評価

Punctual and quick resolution

Punctual and quick resolution. Clive knows his stuff and is a great guy!

2025年10月9日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Consumer,

We appreciate you taking the time to share your positive experience! We are so glad that the resolution was quick and effective for you.

Best wishes
Emma
Dyno-Rod

5つ星のうち5の評価

Needed a job done quickly when nobody else wanted the work

Had a few issues that required attention. A leaking bath mixer tap and two toilet cisterns that hissed when flushed, taking longer than usual to fill up. Tried to get a local plumber but they class this work as fill in jobs when they have nothing on. As wanted it fixed rather than to have to wait around indefinitely, I rang dyno rod and the issues were fixed the same day within minutes at a reasonable price.

2025年9月29日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

David Slater,

We're happy to hear that we could promptly resolve the bath mixer tap and toilet cistern issues. We appreciate you choosing us and are glad the work was completed quickly and at a reasonable price. Thank you for your feedback.

Best wishes
Emma
Dyno-Rod

5つ星のうち5の評価

Brilliant service fast efficient and…

Brilliant service fast efficient and professional !! Highly recommended . Kate , Chris and Adam all were a great help

2025年9月27日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Wayne ,

We appreciate you sharing your feedback! We're happy to hear that the service was fast, efficient, and professional. Thank you very much for recommending our company!

Best wishes
Emma
Dyno-Rod

5つ星のうち5の評価

recommend Needed toilet replacing asap…

recommend Needed toilet replacing asap as only one in the house these guys did a brilliant job within a couple of hours would highly recommend this company.

2025年8月21日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Hazel Beech,

We appreciate your recommendation and are happy we could replace your toilet quickly. It's great to know we provided a brilliant service within hours!

Best wishes
Emma
Dyno-Rod

5つ星のうち5の評価

From start to finish 100%

From start to finish 100%
Dyno-Rob are far more than just another company.
Fast reliable and the staff are knowledgeable.

2025年8月15日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Roger,

We're happy to hear that you had a 100% positive experience! It's great to know our team's knowledge and reliability stood out to you. Thank you for your feedback.

Best wishes
Emma
Dyno-Rod

5つ星のうち5の評価

A and M

Adam and Macaulay gave us a lot of confidence as we were worried about the leak in our tank. They have done a great job and are to be congratulated on the way they carry out their work.Well done.

2025年7月29日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Colin Ringer,

We appreciate you sharing your feedback. We're happy to hear that you felt reassured by the team and that they completed the job to a high standard.

Best wishes
Emma
Dyno-Rod

5つ星のうち5の評価

Very good

Dyno-Rod responded very quickly to my enquiry and came and got the job done quickly as well, a really good experience, I would definitely use them again.

2025年7月28日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Sam Morris,

We appreciate you taking the time to share your feedback. We're happy to hear that our team responded quickly to your enquiry and efficiently completed the job. We value your recommendation!

Best wishes
Emma
Dyno-Rod

5つ星のうち5の評価

Radiator replacements

The two plumbers were very pleasant - and very professional. Two radiators replaced without any problems. I was ompressed.

2025年7月25日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Mr Holden,

We appreciate you sharing your experience! We are happy to hear that you were impressed with our team and their professionalism when replacing your radiators.

Best wishes
Emma
Dyno-Rod

5つ星のうち5の評価

Excellent, highly recommended

Prompt efficient service. Good communication, informed of progress and next steps along the way. Helena was excellent, neat tidy job, and checked everything was working before she left. Highly recommended.

2025年7月15日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Ann Cysewski,

We're happy to hear about your positive experience! It's great to know you received prompt and efficient service, with clear communication throughout the process. We appreciate your recommendation and are grateful for your feedback.

Best wishes
Emma
Dyno-Rod

5つ星のうち5の評価

Engineer called before to confirm time

Engineer called before to confirm time. Very polite. Checked issue and instruct me how to handle it. No time wasting.

2025年6月4日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

We're happy to hear that the engineer was polite and efficient, providing helpful instructions promptly. We appreciate you taking the time to share your positive experience!

5つ星のうち3の評価

It was lovely to see a young lady in…

It was lovely to see a young lady in this profession we need more. She did a thorough check and concluded my pipes are blocked and needs a good flush . She explained everything she needed to do to see if there was an actual leak. Luckily there isn't but need the right team to come and unblock it for me. She contacted her office and straight away I have an appointment the next day .. hopefully I will be able to use my shower again .

2025年5月15日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

We appreciate you taking the time to share your experience. We're glad to hear you had a positive interaction with our team member. We strive to provide excellent customer service and are pleased that she was able to explain the situation clearly and schedule a timely appointment for you. We understand the inconvenience of a blocked pipe and hope the issue is resolved quickly.

5つ星のうち5の評価

Dyno rod never disappoints

Dyno rod never disappoints. I will always use them for all my plumbing needs.

2025年5月12日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Thank you for your kind words and for choosing our services. We're thrilled to hear that you were satisfied with our work and that you plan to use us again in the future. We appreciate your trust and loyalty.

5つ星のうち1の評価

Company charging for more hours than used

I was asked to prepay 2 hours work. The work only took 30 minutes so I called back in the interest of receiving the 2nd hour as a refund. The company told me that the plumber had been at my property for nearly 2 hours (which isn’t the case at all) and are refusing to refund. They are now telling me the £180 for 2 hours was just the “price of the job” which again isn’t what I was originally told. DO NOT PREPAY anything to DynoRod! Only pay upon completion!

2025年5月7日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

We understand your frustration with the billing process and the discrepancy in the time reported. We value your feedback and will use it to improve our communication and ensure clarity for future customers. We apologize for any inconvenience this has caused.

5つ星のうち5の評価

Great engineer and good service

The engineer was knowledgeable and understood what I needed and he made the repair very quickly.
Very good service I was able to choose the dates (if not exactly the time!).
The repair looks great and functions as One would expect.
And I also have the peace of mind that it is a recognised national company

2025年5月8日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Thank you for taking the time to share your positive experience. We are delighted to hear that you were satisfied with the service provided. Our team is committed to providing high-quality service and we are grateful for your recognition. We are glad you found our engineer knowledgeable and that the repair was completed quickly and to your satisfaction. We appreciate your trust in our company and look forward to serving you again in the future.

5つ星のうち5の評価

Top job

Top job - as ever not as straightforward as should have been by plumber persevered and completed satisfactorily within the estimate time allowed. Very fair charge and excellent service from initial telephone contact through to hand over. Thoroughly recommend

2025年4月22日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Thank you for your kind review and 5-star rating. We are pleased to hear that you were happy with the service and that the job was completed to your satisfaction within the estimated time. We appreciate your business and hope to see you again in the future.

5つ星のうち1の評価

Great care is advised

I will just describe the experience I had with no personal input for people to judge for themselves:
We saw some water coming from under the tiles in the kitchen. As such we contacted our emergency home protection and they arranged a visit with this plumbing company
A fellow turned up and looked briefly around and informed us that there is a leak from a pipe under the floor and that will need to be identified and the floor dug up and the pipe fixed
As such the company sent an estimate for the work needed to the insurance company
The insurance company refused to pay for the leak detection
As a result I have requested that the appointment is made and I will
Pay for the leak detection and the insurance will pay for the repair to the pipe.
I was promptly called by the plumbing company above and I was told that if the appointment is to happen I need to pay 420£ since the insurance will not cover. I did.
Another plumber came in from the same company and promptly informed me that in my type of house there are no pipes under the floor and as such the leak is coming from somewhere else and there is no need for underfloor detection
He removed the skirting under the kitchen units and he found stagnant water but no leak. He also said that this should have been done during the first visit.
I was advised to dry the water and see where and if there is a leak
Following the advice we identified the leak ourselves and this was fixed, it was a leak from the condensation pipe from the boiler.
When I contacted the company by phone the fellow at the other end, after listening to my story told me to send an email with my problem and gave me an email for a fellow who was talking in the background. I was disputing the charge of 420£ for a leak detection that was recommended but unnecessary and was not done anyway.
I have sent the email on the 20th February and no answer was received unto date
So in conclusion they identified a problem that was not there, they charged 420£ for a job that was not needed and was not done and after they ignored my concerns.
Thank you all for your time and be careful

2025年2月20日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

We understand your frustration with the experience you had. We value your feedback and will use it to improve our services. We are sorry to hear that you were charged for a service that was not needed and that your concerns were not addressed promptly. We will look into this matter further and take appropriate action.

5つ星のうち5の評価

Excellent Service from Dyno Plumbing

I recently had an issue with a water leak and decided to call Dyno Plumbing for help. From the moment I contacted them, I was impressed by their professionalism and prompt response. They scheduled an appointment quickly and the engineer arrived on time.

The engineer, Clive, was polite, friendly, and very knowledgeable. He explained the issue clearly and provided a solution that was both effective and cost-efficient. The whole process was smooth and hassle-free. Clive even took the time to answer all my questions and made sure I was satisfied with the work done at the time.

I highly recommend Dyno Plumbing for anyone in need of reliable and efficient plumbing services. Their team is professional, courteous, and dedicated to providing excellent service. I will definitely be using their services again

2025年2月20日
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

Thank you for your kind words and for taking the time to share your positive experience with Dyno Plumbing. We are thrilled to hear that you were impressed with our professionalism, prompt response, and the expertise of our engineer, Clive.

We strive to provide our customers with exceptional service and are delighted to know that Clive's clear explanations, effective solutions, and friendly demeanor exceeded your expectations. We are committed to ensuring that our customers are satisfied with the work we provide and appreciate your feedback.

5つ星のうち5の評価

Small leak on downstairs loo

Small leak on downstairs loo. Fixed by the engineer within a short time. Very polite and efficient engineer.

2025年2月24日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

We appreciate you taking the time to share your positive experience. We're glad to hear that the engineer was able to resolve the issue quickly and efficiently. We strive to provide excellent service and are pleased to know that you were satisfied with the engineer's professionalism.

5つ星のうち5の評価

Excellent company

Couldn’t recommend this company enough. Came out within the hour after reporting a leak. Repaired within half an hour and very reasonably priced. I was advised by the very helpful plumber who attended on what to do to prevent it happening in future. Top company*****

2025年2月21日
自発的なレビュー
Dyno-Rod - Plumbing Staffordshire ロゴ

Dyno-Rod - Plumbing Staffordshire からの回答

We are so pleased to hear about your positive experience. We strive to provide prompt and efficient service, and it's wonderful to know our plumber was able to resolve your issue quickly and provide helpful advice. We appreciate your kind words and will share your feedback with our team.

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