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Dyno-Rod - Thames Valley レビュー 

1,166
•
TrustScore 5段階評価の5

4.8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Quick to answer calls, very helpful and friendly lady. The plumber who carried out the unblocking of our drain was very polite and respectful - removed shoes - and left everywhere tidy after finishin... もっと見る

5つ星のうち5の評価

I booked DynoRod on Friday afternoon and they came out Monday afternoon to a blocked toilet at my church. Luke came out and worked diligently to clear the blockage and gave a quote on some secondary... もっと見る

5つ星のうち5の評価

Online booking process was very easy. Time window sent by text and email. Cost was then confirmed by phone. The engineer at the time he’d advised, and was courteous throughout his visit. He quickly di... もっと見る

5つ星のうち5の評価

Blocked toilet which I couldn’t resolve so called DynoRod. The engineer attended in double quick time, was cheerful and super efficient, cleaned the offending article after retrieving it and then de... もっと見る


企業情報

  1. 配管工
  2. ・
  3. 排水サービス

当該企業による記述

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

連絡先

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, 英国

  • 0118 3913657

4.8

優良

TrustScore 5段階評価の5

1166件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,166)

過去12か月のレビュー数: 8,435件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great overall experience

Great booking process, great communication and great service. Second time we’ve used Dynorod and wouldn’t go anywhere else!

2025年11月7日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Lucy,

We're happy to hear that the booking process, communication, and service were great! Thank you for your continued trust; we appreciate your positive feedback.

Best wishes
Marie
Dyno-Rod

5つ星のうち5の評価

Dan N you’re a star mate

Our main drain was blocked so we called and spoke to a lovely lady that took our details and told us an engineer would call us within the hour as it was an emergency. After 15 minutes, Dan N called and said he was 20 minutes away. He was a great chap, very experienced and fixed our drain so quickly .. we’re so impressed with the service and am so thankful to them.

2025年11月5日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Marie,

We appreciate you sharing your experience. We're happy to hear that Dan quickly resolved the blocked drain. Thank you for your kind words and for acknowledging the prompt service!

Best wishes
Marie
Dyno-Rod

5つ星のうち5の評価

I had water coming up from the manhole

I had water coming up from the manhole which was situated in the conservatory, Luke was designated the job and kept me updated on his journey to me. On arrival introduced himself, very polite and professional explained what he needed ie water supply and cracked on and got the job done. He is a great ambassador for your company. Thank you Luke.

2025年11月4日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Deborah,

We're so glad to hear that you were pleased with the prompt service and how the work was completed. We appreciate your kind words and are happy that Luke's professionalism stood out. Thank you for your feedback!

Best wishes
Marie
Dyno-Rod

5つ星のうち5の評価

The main drain was blocked

The main drain was blocked, so I booked an appointment online. They called back within 10 minutes, and the engineer, Tom, arrived in just 2 hours. Tom was very patient, professional, and responsible. At first, the blockage was hard to locate, and I thought we might have to give up, but he opened three main access points and finally found and cleared the blockage completely. Really reliable service — I would definitely recommend them!

2025年10月31日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Bella,

We're happy to hear that the booking and service met your expectations. We appreciate you acknowledging the Tom's patience and dedication in resolving the difficult blockage. Thank you for recommending our services!

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Great service

Great service, did a really thorough job for fixed reasonable price.

2025年10月29日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Henry,

We appreciate you taking the time to leave us a review. We are happy to hear that you were pleased with our thorough service and reasonable pricing.

Best wishes,
Marie
Dyno-Rod

5つ星のうち4の評価

Small blockage, easy fix.

Chap who came to fix the problem found it quickly & made good the issue. Just found the price a bit expensive as he was only at the house for 30 mins & if I'd of known where it was, could of done it myself & saved £190.

2025年10月29日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Maks,

We appreciate you taking the time to share your feedback. We're happy to hear the technician resolved the issue efficiently. We set our prices to reflect expertise, travel, and business costs. We value your input.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Fast response

Fast response - on site same morning. Problem swiftly dealt with by knowledgeable staff with professional equipment.

2025年10月28日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Mr Lockwood,

We're happy to hear that our team responded quickly and resolved the issue efficiently with professional expertise. Thank you for your positive feedback!

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Rapid and effective response…

Contacted shortly after lunch re external drains blockage. Dyno promptly responded to query maintained periodic contact to advise on timing issue resolved within three hours from raising.

2025年10月27日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Phil,

We appreciate you taking the time to share your experience. We're happy to hear that we promptly resolved the external drain blockage and kept you informed throughout the process.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Excellent service was thorough and very…

Excellent service was thorough and very informative polite and respectful ….A+++++++ will choose Dyno rod again for definite!!

2025年10月27日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Josephine,

We appreciate you sharing your feedback. We are so glad to hear that you received excellent, informative, polite, and respectful service. We look forward to serving you again!

Best wishes,
Marie
Dyno-Rod

5つ星のうち1の評価

2 call out fees because they didn’t have the right camera on the van

After telling Dynorod the problem of one of our toilets not flushing properly, they sent out an engineer.

The engineer didn’t have all the equipment needed to diagnose the problem, only the big camera, not the one that goes down the toilet. The problem I told them on the phone we had. So another engineer with another fee has had to be booked. Let’s see if they can actually diagnose the problem.

2025年10月27日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Owen,

We appreciate you bringing this to our attention. We're sorry the initial visit didn't resolve the toilet issue due to the wrong equipment. Our team are to re-scheduled another engineer and hope they can diagnose the problem. We value your feedback.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Great value, service and clear pricing

Dyno offer great value and a professional and reliable service - no hidden charges like others. Our engineer was excellent and solved our problem efficiently.

2025年10月27日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Mr Borgman,

We're happy to hear that you found our service professional, reliable, and of great value. It's great to know our engineer efficiently solved the problem and that you appreciated our transparent pricing. Thanks for your feedback.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Second time using Dynorod

Second time using Dynorod in 3 months. This time for a different problem. We had Luke arrive again & give us his usual professional & competent service. Another great experience. Thank you Luke

2025年10月23日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Bob,

We're happy to hear that you had another great experience! It's wonderful to know that you received professional and competent service from Luke. Thank you for your positive feedback.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Phoned a.m

Phoned a.m. as water was on the toilet floor. Engineer arrived promptly, found out the cause, fixed it and we were charged exactly what we were quoted. First class service and a really nice guy who did the work.

2025年10月24日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Hello Joan,

We're happy to hear that our engineer Dan arrived promptly and resolved the issue, charging exactly the quoted price. We appreciate your positive feedback regarding our first-class service.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Good job well done.

The operator arrived within specified timeframes and was polite and professional. The job was carried out successfully and in a timely fashion. The operator left a clean and tidy site. Only small criticism is the booking staff provided incorrect information on the service and appear to need more knowledge.

2025年10月22日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Mark,

We're happy to hear that the operator was punctual, courteous, and efficient, and that the work area was left spotless. We appreciate your highlighting the booking team's knowledge gap, and we will address this to improve our service.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Fast, effective service

Fast service, cheerful and highly competent staff, problem resolved quickly and efficiently

2025年10月20日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Felicity O'Brien,

We appreciate your positive feedback! We're so happy to hear our staff was cheerful and competent and that we resolved the issue quickly and efficiently.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Called around 2p.m.today for blocked…

Called around 2p.m.today for blocked rainwater downpipe.
Engineer arrived within 45 minutes and job completed by 3.15 p.m.
Paid exactly amount quoted.
Extremely happy with the timely service provided.

2025年10月20日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Richard Hill,

We're happy to hear that we could resolve your blocked rainwater downpipe issue so quickly. We appreciate your positive feedback regarding our prompt service and accurate quote.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Great price and service

Competitively price and they went above and beyond to deliver great service. It was quick getting through to someone on the phone and the person doing the drain survey explained his findings and was happy to answer my questions.

2025年10月17日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Mr Evans,

We appreciate you sharing your feedback. We're happy to hear that you were satisfied with the competitive pricing and the service provided. It's great to know you were able to get through to someone quickly and that they were helpful in answering your questions.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Very good experience!

Very transparent on pricing. Consulted on the telephone with a customer services assistant who booked us in swiftly. Engineer was fast to unblock the pipes and cleaned up afterwards. Very happy, good service.

2025年10月15日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Joseph Carbonaro,

We appreciate you sharing your experience. We're happy to hear that you were pleased with the transparent pricing, swift booking, and efficient service. Thank you for the positive feedback!

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

This was a repeat visit by James who…

This was a repeat visit by James who was very methodical and resolved our blockage very effectively and thoroughly. He was charming and polite throughout. Thank you James

2025年10月13日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Mark Stapley,

We appreciate you sharing your feedback. We're happy to hear that the work was effective and thorough. It's great to know you were pleased with the service.

Best wishes,
Marie
Dyno-Rod

5つ星のうち5の評価

Blocked Soak-away - Quick, Efficient and Effective Fix

Rang in the morning to get a quote and book a call out.
Emphasized that it was not an emergency, but got a booking same day.
Was advised when the engineer would arrive, and he called to let me know he was on the way.
Engineer was friendly, polite and enthusiastic about his job, and explained what he was doing.
Cleared the problem which was caused by roots, which were not easy to remove.
Engineer left everything clean and tidy and the associated invoice was what was quoted.
Pleased with the service

2025年10月13日
自発的なレビュー
Dyno-Rod - Thames Valley ロゴ

Dyno-Rod - Thames Valley からの回答

Charlie Whieldon,

We appreciate you sharing your positive experience. We're happy to hear that you were able to book a same-day appointment and that the engineer was friendly, efficient, and tidy. We're also glad the invoice matched the quote provided.

Best wishes,
Marie
Dyno-Rod

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