This company conned me out of 350. GBP because I did not have a credit card. I have NEVER had a problem with any other company. When I took the car back they told me I would have to find my own way fr... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent advice and support provided by the team to a novice Luton Van Hire driver. Many thanks for your help and support
Took way to long to get the van i booked Ended up being hour behind cause iof wait Then was told only had 150 miles free After that 20 peace a mile Would of cancelled booking but was desperat... もっと見る
Disgusted how the man on the front desk handled me. Do not recommend!! He was no help on trying to resolve the situation of me not having two proofs of address as I explained several times my situatio... もっと見る
企業が回答しました
企業情報
当該企業による記述
連絡先
The New Strand, 21 Washington Parade, L20 1AA, Bootle , Merseyside, 英国
- 0151 922 4991
4.4
優良
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We was refused a refund
We was refused a refund. My partner paid for the rental online. I did not have my card to hand. We was therefore refused a refund and was treated like dirt. Avoid these.
2019年10月24日
自発的なレビュー
Easirent - Bootle からの回答
Hi Alan,
We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Easy to book excellent prices and…
Easy to book excellent prices and service, would highly recommend
2019年10月19日
自発的なレビュー
A pleasure as always
2019年10月16日
自発的なレビュー
Booked and had to Canncel after 30…
Booked and had to Canncel after 30 minutes , called and refused a refund.. They Chargre 3 day canccelalation fees.
2019年10月12日
自発的なレビュー
Easirent - Bootle からの回答
Hi Muhamed,
We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
We can confirm a refund has been checked on 14/10/19 and once authorised, will be in the queue to be paid out. Thank you for your patience and please accept our apologies for the delay in this instance.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Quick and easy
2019年10月11日
自発的なレビュー
Best van place around
Best van place around. Best vans and the cheapest prices in Liverpool
2019年10月5日
自発的なレビュー
The car was not available and had to go…
The car was not available and had to go to Enterprise.
What a terrible experience.
2019年9月30日
自発的なレビュー
Easirent - Bootle からの回答
Hi Alan,
We state during the booking process and in the confirmation voucher the required documents for your rental including valid proof of address and DVLA check code.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
very high access money they hold balance on your credit/debit card
Booked Van online for £19.99, went next day Sunday to collect the van everything was good except the access they charges. they hold your balance from your credit card which was £1250 + £100(Fuel Deposit) = Total £1350 which i think is extortionate. But if you can't afford that or have not got enough money on your credit card then they offer you lower access which in my case was £250 on your debit card that they will hold on to £250 on your debit card but they charged my £20 for this lower access. so they charged me more than the double that i booked the van for. fuel policy is ok, and on return no hidden charges which was good too. apart from that extra £20 and high access money it was all too smooth.
2019年9月23日
自発的なレビュー
EASYRENT
Prices are the best and they do what their name says..........its easy to rent ☺
2019年9月16日
自発的なレビュー
Receptionist was condesending
Receptionist was condesending. Tried to charge me £180 for using debit card instead of credit card. Cancelled booking.
2019年9月10日
自発的なレビュー
Easirent - Bootle からの回答
Hi Michael,
We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day including a valid credit card.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Always friendly and ready with a smile.
2019年9月2日
自発的なレビュー
Use them all the time
Use them all the time. Cheapest you will get in Liverpool simple to book no hassle.
2019年8月15日
自発的なレビュー
Excellent customer service
Excellent customer service. Upgraded to larger vehicle at no extra cost when van I reserved was not ready.
2019年8月12日
自発的なレビュー
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