Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... もっと見る
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Problem solved I got a new replacement very good service staff was very friendly and understanding I'm quiet happy with my mobility scooter now but I do wish I had asked more questions about my choice... もっと見る
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Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
連絡先
16 - 20 High Street East, DN15 6UH, Scunthorpe, 英国
- 01724 747477
- www.eden-mobility.co.uk
4.8
優良
2713件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service!
Carol was extremely helpful and knowledgeable about the product. We were happy to place the order for a power chair with her. The chair was delivered 2 working days later. Very happy with the service provided and can highly recommend.
2026年7月1日
自発的なレビュー
Eden Mobility からの回答
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Our team works hard to provide the best possible service, and it's wonderful to know we met your expectations.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Kind regards,
The Eden Mobility Team
A staff member by the name of Emily
A staff member by the name of Emily, had a very busy Saturday, and i watched her deal with a local resident having a mental health crisis, with care and attention, along with serving customers who walked through the door. Emily was also managing to deal with a customer who had an appointment, showing her all types of models along with test driving whilst staying calm, helpful, thoughtful, smiling and professionally. Wonderful staff memeber, needs to be recognised.
2026年6月27日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your kind review. We truly appreciate you taking the time to share your experience with Eden Mobility. Your feedback means a lot to our team, and we're delighted to hear that you were pleased with the service you received. We look forward to helping you again in the future should you need us.
Kind regards,
The Eden Mobility Team
Spoken to Stephen the new manager of…
Spoken to Stephen the new manager of Northampton store. I had alot of uneasy questions that I needed answering and Stephen made me feel so supported and at ease with his knowledge and bubbly personality making sure I understood everything. Be definitely making an order very soon with Stephen.
2026年7月4日
自発的なレビュー
Eden Mobility からの回答
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
I will return 100%
Good morning I misplaced the review card otherwise I would of been on 2weeks ago. Just a casual call in to ask advice on a perching chair.
I Met the lovely,friendly,bubbly personality of Rachel. I think we spent 30 minutes just getting on with general chitchat I've not made any soup yet but I will save you some as promised! They do a coffee morning Friday's which will be good to do. I will return 💯% Karen
2026年6月14日
自発的なレビュー
Eden Mobility からの回答
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Julie the sales assistant was very…
Julie the sales assistant was very helpful. And made the purchase of our mobility scooter smooth and stress free
2026年7月4日
自発的なレビュー
Eden Mobility からの回答
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
I visited the Oldham shop recently…
I visited the Oldham shop recently feeling apprehensive and looking to buy a mobility scooter. I was put at ease by Rachel very quickly. We discussed my needs and she was very helpful finding the correct scooter to suit me. I was allowed a test drive, which gave me confidence with Rachel's guidance. She went over and above to help ( we even had quite a laugh), great company. I came away with my purchase, very happy, therefore I have now got my freedom to go out and about again. Great service, great shop. Would recommend to anyone that may need your help in the future. Thank you Rachel and the other lady,( sorry I have forgotten your name). Joan.
2026年7月3日
自発的なレビュー
Eden Mobility からの回答
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great customer service 👏 really helped…
Great customer service 👏 really helped me out
2026年7月3日
自発的なレビュー
Eden Mobility からの回答
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Eden Mobility have been AMAZING from…
Eden Mobility have been AMAZING from the first contact with Christopher in HO Sales to the VERY professional, knowable and friendly delivery Engineer NEAL.
Thank you all so much for making the process of purchasing my new scooter so great !! 👍
2026年7月3日
自発的なレビュー
Eden Mobility からの回答
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great customer service by Georgia in…
Great customer service by Georgia in Cramlington, no pressure sales, really relaxed and informative, very knowledgeable, highly recommend a visit
2026年7月3日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Both me and my mum visited here on…
Both me and my mum visited here on Wednesday, 2nd June, she was looking for a electric wheelchair, the assistant Liz was very helpful, not pushy, letting mum take her time to decide, putting mum at ease, mum eventually bought a electric wheelchair, she was very happy with it, Liz was very nice to mum, general chit chat, overall a good experience
2026年7月1日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Went into eden a spoke wt a lovely lad…
Went into eden a spoke wt a lovely lad called riley he went through all my options of scooters and how thay worked ect... he md me feel so at ease when mkin my decision and went above n beyond to mk my experience pleasant as i struggle wt that kinda thing well done Riley and ty samantha fennell i am now paired wt the most beautiful comfortable scooter which helps my life getting around thay much easier
2026年6月17日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Called in the Bolton shop as a…
Called in the Bolton shop as a returning customer. Wanted to buy beds that I had previously enquired about. Since the enquiry last week the price had increased but Gina and Eden agreed to honour the previous price. Gina was an absolute pleasure to deal with and would definitely use the Bolton store and buy from Gina again.
2026年7月3日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
went to buy a new bag for back of my…
went to buy a new bag for back of my scooter paul wilson was very good with me and fitted my new bag on the back of my scooter for me they have always treated me with kindness so will deff go again
2026年7月2日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
I believed my mother couldn’t have a…
I believed my mother couldn’t have a stair lift because of info I was given off another company, Georgina let me know that Eden mobility tailor equity
2026年7月2日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Happy shopping.
Keith was informative & helpful. He took the time to discuss & assess what products would best suit my needs. Will continue to shop there because of great customer service.
2026年7月2日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
We had the opportunity to try out all…
We had the opportunity to try out all the recliner chairs before making our selection. Everything was explained to us and we were not rushed into making our decision.
We came away extremely happy. Thanks to Camilla.
2026年6月30日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Visited the Eden Mobility shop in Middlesbrough
Visited the Eden Mobility shop in Middlesbrough looking for a new road scooter. Spoke to a lovely member of staff called Nick who couldn't do enough for us. We had been looking at a few scooters in different shops in the area but bought the one in Eden mainly due to the interactions with Nick, his enthusiasm for the products and his knowledge. Out of all the shops we went in to Eden had by far the best customer service and we were able to come to a deal for the scooter we wanted.
2026年6月29日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Shantell who works in your Leicester…
Shantell who works in your Leicester store is amazing most polite and caring person to know she is amazing on how she talks to the customers and treats them keep up Ur amazing work shantell
2026年7月1日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
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