Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... もっと見る
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Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... もっと見る
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Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... もっと見る
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Vicky at Scarborough shop was patience personified! We went into the shop with a totally different idea of what we wanted to what we bought. Thanks to Vicky's very helpful assessment of our needs we... もっと見る
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企業情報
当該企業による記述
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
連絡先
16 - 20 High Street East, DN15 6UH, Scunthorpe, 英国
- 01724 747477
- www.eden-mobility.co.uk
4.8
優良
2719件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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I believed my mother couldn’t have a…
I believed my mother couldn’t have a stair lift because of info I was given off another company, Georgina let me know that Eden mobility tailor equity
2026年7月2日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Happy shopping.
Keith was informative & helpful. He took the time to discuss & assess what products would best suit my needs. Will continue to shop there because of great customer service.
2026年7月2日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
We had the opportunity to try out all…
We had the opportunity to try out all the recliner chairs before making our selection. Everything was explained to us and we were not rushed into making our decision.
We came away extremely happy. Thanks to Camilla.
2026年6月30日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Visited the Eden Mobility shop in Middlesbrough
Visited the Eden Mobility shop in Middlesbrough looking for a new road scooter. Spoke to a lovely member of staff called Nick who couldn't do enough for us. We had been looking at a few scooters in different shops in the area but bought the one in Eden mainly due to the interactions with Nick, his enthusiasm for the products and his knowledge. Out of all the shops we went in to Eden had by far the best customer service and we were able to come to a deal for the scooter we wanted.
2026年6月29日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Shantell who works in your Leicester…
Shantell who works in your Leicester store is amazing most polite and caring person to know she is amazing on how she talks to the customers and treats them keep up Ur amazing work shantell
2026年7月1日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
We met Paul.he is a lovely guy.very…
We met Paul.he is a lovely guy.very helpful and he's got a great sense of humour.he has arranged for us to get a viewing at home tomorrow and hopefully we will buy the scooter .I was impressed with the shop as well nice and clean and welcoming .Margaret wood
2026年7月1日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Sitting on a cloud again
I needed a replacement pressure relief cushion and visited Eden Mobility in Mansfield. I explained the situation to Paul Wilson in the shop. He explained all the variations of cushion available and their qualities. In the end I selected the cushion that, given his comprehensive explanation, I felt would be most suitable and so it has proved I now have my comfortable seat back again. I cannot thank him enough for his time and effort to help me with my purchase.
2026年6月24日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Great service
Dawn the girl in the hartlepool store was really good . Very helpful and really friendly would definitely recommend.
2026年6月23日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
I was very happy with Shantel who works…
I was very happy with Shantel who works for Eden mobility. She couldn't do enough and i was very impressed and pleased to have her help.30
2026年6月30日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Friendly and helpful …
We went to the one at Ripley Derbyshire to look at wheelchairs for myself because we needed to buy a lightweight one, and one that could fit in the boot of our car. We've been there before to buy a four wheeler walker so we knew Julie would be able to find me the best one to fit my needs, she was very caring and helpful I'd definitely recommend going there
2026年6月27日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Shantel is amazing always very friendly…
Shantel is amazing always very friendly helpful have come to this shop many times for my service users
2026年6月30日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Very happy thank you Sophia for your…
Very happy thank you Sophia for your help yesterday from Robert Hutchinson and Barry Leppard
2026年6月29日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Great company and staff.
Bought my first Mobility scooter on19th June from the York shop the assistant called Amanda was very helpful and very patient with us we are both 80,scooter delivered 26th, delivery man also helpful very pleased with scooter pleased too review staff,company.would definitely recommend.
2026年6月19日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Nice people to deal with.Lucie was…
Nice people to deal with.Lucie was really helpful.
2026年6月29日
自発的なレビュー
Eden Mobility からの回答
Thank you for a lovely review.
Warm regards,
Eden Mobility
Customer service from the NEW Manager and Emily …
Customer service from the NEW Manager - Stephen and the shop assistant - Emily 100% care and attention and very professional. Made my dreams come true.
A BIG BIG THANKYOU to Emily and would recommend Eden to anyone who wishes to shop there.
From Sharon & Richard.
2026年6月29日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review , we will be sure to pass on your kind words.
Warm regards,
Eden Mobility
I was looking for a scooter
I was looking for a lightweight, easy to use scooter, and my son told me about the Eden Mobility shop in North Point Shopping Centre.
I visited, and talked with the lovely shop staff member Sarah. She showed me a scooter, talked me and my son how it came apart to get it in the car. She then helped order the one I selected.
I’d highly recommend Eden, as they are friendly, accommodating and very helpful.
Thank you
2026年6月25日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your kind review!
We’re delighted to hear that you had such a positive experience with us at our North Point Shopping Centre store. It’s great to know that Sarah was able to help you and your son find the right scooter and explain everything clearly, especially how easy it is to take apart for transport.
We really appreciate your recommendation and your lovely feedback about our team being friendly and helpful—it means a lot to us.
If you ever have any questions or need any further assistance, please don’t hesitate to pop back in or get in touch.
Many thanks again, and we hope you enjoy your new scooter! 🚶♂️✨
Warm regards,
Eden Mobility
I was treated with respect and made to…
I was treated with respect and made to feel comfortable by Ryan. A colleague offered me a coffee or tea and as it was a very hot day gave me her fan to use which was most welcome
2026年6月27日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review!
We’re really pleased to hear that Ryan made you feel comfortable and treated you with respect during your visit—that’s exactly the experience we aim to provide for every customer. It’s also wonderful to know that our team went the extra mile on such a hot day by offering refreshments and even a fan to help keep you cool.
Your kind words mean a great deal to us, and we’ll be sure to pass your feedback on to both Ryan and the team.
Warm regards,
Eden Mobility
Helpful advice and pleasant experience
Called in yesterday with my mother . Lou who looked after us was great really pleasant and informative all in all a great experience and mother loves her scooter 🛵
2026年6月25日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for your lovely review!
We’re delighted to hear that you and your mother had such a positive experience in store. It’s great to know that Lou looked after you so well and provided helpful, informative guidance throughout your visit.
Most importantly, we’re so pleased to hear your mother loves her new scooter 🛵 — that’s exactly what we strive for!
We really appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words on to Lou.
If there’s anything else we can help with, please don’t hesitate to pop back in and see us.
Many thanks,
– The Eden Mobility Team
Eden Mobility excellent service
My wife and I attended Eden Mobility in Grimsby; my wife was not sure whether she wanted a powered wheelchair or a scooter.
Jamie Dawson, the manager, spent time explaining the advantages and disadvantages of both. He took all the relevant information about my wife by which time my wife decided she wanted a mobility scooter. Any selected unit had to be boot compatible and portable. We saw a folding unit, but my wife decided against it as she felt insecure. A second option was offered, a Bootmaster Elite, and my wife found this very suitable. Jamie got the keys and took my wife for a short test drive. My wife was so impressed that we decided to go ahead with a purchase. Jamie showed me how to dismantle the unit and reconnect all the parts, His explanations were very thorough. I enquired about delivery times and it was suggested that it could take up to two weeks due to high volumes of orders. This was acceptable to us, but after completing our order, we arrived home to receive a telephone message asking if we could take delivery in two day's time. That is an excellent service. We are now in possession of the Bootmaster Elite scooter, my wife is entirely satisfied and we can highly recommend the service we received from Jamie and from Nicola in logistics. Thank you all for your kind support.
2026年6月25日
自発的なレビュー
Eden Mobility からの回答
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear about your experience at our Grimsby store. It’s wonderful to know that Jamie took the time to fully understand your wife’s needs and clearly explain the options available, helping her feel confident in choosing the right mobility solution. Finding the perfect fit is so important, and we’re pleased the Bootmaster Elite proved to be such a great choice.
It’s also great to hear that the demonstration and guidance on dismantling and reassembling the scooter were helpful—our team always aims to ensure everything is straightforward and stress-free. We’re especially pleased that we could surprise you with an earlier delivery than expected, and we’ll be sure to pass on your kind words to Nicola in logistics as well.
Most importantly, we’re thrilled that your wife is happy with her scooter and wish her many enjoyable journeys ahead.
Thank you again for your recommendation and kind support—it truly means a lot to us.
Warm regards,
– The Eden Mobility Team
Eden Mobility からの回答
Thank you for a lovely review.
Warm regards,
Eden Mobility
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