Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... もっと見る
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Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... もっと見る
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Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... もっと見る
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Vicky at Scarborough shop was patience personified! We went into the shop with a totally different idea of what we wanted to what we bought. Thanks to Vicky's very helpful assessment of our needs we... もっと見る
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We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
16 - 20 High Street East, DN15 6UH, Scunthorpe, 英国
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Michelle and sam are a valuable asset to your company well done x

Eden Mobility からの回答
Both Sam and Michelle have been amazing and are a valuable asset to the company brilliant service

Eden Mobility からの回答
Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty

Eden Mobility からの回答
Brilliant made you welcome gave you best advice out standing service thank you Michelle

Eden Mobility からの回答
Just been in with my Dad to get new wheel chair... As usual .. excellent friendly service.. will always recommend ☺️

Eden Mobility からの回答
spoke to diane,and she was very helpful.it was a very pleasant hour spent with her.

Eden Mobility からの回答

Eden Mobility からの回答
Diane at the scunthorpe branch was so helpful as to my wifes needs, very informative and we came away confident about our purchase.

Eden Mobility からの回答
I called into Eden today for a scooter and was really over the moon with the service. Jodie, the young lady who helped me was great, she helped me choose the best one for me and sorted everything out for me . I can’t be more pleased with the choice

Eden Mobility からの回答
I am completly satisfied with the excellent service from michelle. She always looks after me well

Eden Mobility からの回答
Good customer service and very friendly and helpful

Eden Mobility からの回答

Eden Mobility からの回答
Amazing experience from Amanda At the York store. My mother in law was looking at scooters for the first time and Amanda was very helpful helping us decide which one would be best. The whole experience was very pleasant. We would highly recommend the York Store. Thank you.

Eden Mobility からの回答
Just writing review say how good and welcoming Paul made me feel when coming to buy my 1st mobility scooter nothing was to much trouble he even let me a ride scooter out which made the experience even better and also Paul also as so much knowledge and seeing him also with other customers he gives them 100 per cent great service every time I’ve being into store fully recommend coming and buying from here

Eden Mobility からの回答
Wendy was a lovely from the start, the entire process was easy and she take care of everything. Recommended AAA+

Eden Mobility からの回答
I went into the Eden shop in Skelmersdale to look at wheelchairs the lady who helped me was very nice and told me what I need to know.i went back Wednesday to buy the wheelchair and was helped by max very helpful I would recommend this shop to all my family and friends

Eden Mobility からの回答
What a lovely person Larna is very efficient and knowledgeable. 5 Stars to her alone if you add in Paul with his 5 Stars you have a real winning combination. On top of those two you add the demonstrator, who came to my home. Another 5 Stars. An absolutely fabulous team. No pressure to buy just the facts. Very very grateful to Eden Mobility. Many thanks.

Eden Mobility からの回答
Absolutely appalling experience with this company.
After receiving the initial order confirmation for a rise and recline chair for my 84 year old mum who has parkinsons I heard nothing at all for a week so was not given a delivery date. I then received a phone call to say a delivery company were outside her house and that she wasn't in. They were wrong- they just hadn't knocked loud enough or waited long enough. Astonishing that a conpany delivering mobility equipment to the elderly wouldn't know to knock loud and wait. They then asked me if I wanted them to dump the chair in the garden. I informed them we had paid for delivery AND fitting; I had been extremely careful to make sure of that when ordering. Again: astonishing that a MOBILITY COMPANY delivering heavy equipment to the elderly would think this was ok. Obviously I told them it wasn't ok to dump it in the garden, so they returned in to their depo as incredibly they don't take these extremely heavy chairs in to the house. I then called Eden mobility numerous times- they have never answered the phone. It goes to an answering service where theyt promise to call you back- but never do. I received one phone call that may have been them (it was arandom number) but the phone only rang 4 times and they didn't bother to leave a message or call back again- they called at a time when I could answer the phone if it was in fact them. They have failed to respond to my emails of complaint and eventually my mother got through to them herself and instead of sorting their pathetic customer service they just refunded the money leaving my mother without the chair she so desperately needs. Simply incredible that a mobility company would be so terrible at catering to the elderly and infirm. They should be ashamed of themselves

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wanted a rise /recliner chair been on the net looking for prices.to much hassle.with forms, called in at eden mobility Mansfield branch guy there could not have been more helpful bought one there and then.thank you Paul.

Eden Mobility からの回答
Really good staff and very helpful this is the second time we’ve got something from Eden mobility really pleased with what we’ve got

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