Great communication with Eden windows office team. Installation team arrived promptly and have made a great job of the front door. Weâre really pleased with the quality of the door and locks.
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Eden Windows were great from start to finish for a set of patio doors! Grant from the installation team was really efficient, communicative and professional doing a fantastic job. Andrew who led me th... ãã£ãšèŠã
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All the staff, Dan, Tony, Lee, Jamie and Harry have been , efficient, helpful and really professional. The communication has been great and the workmanship is to a really high level. Iâm loving the do... ãã£ãšèŠã
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Used Eden windows to supply and fit our front door. Found them very efficient, delivering on time, and ensuring we were kept updated on the delivery process. The salesperson was very helpful, providin... ãã£ãšèŠã
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Visit our Orpington showroom to experience our range of premium aluminium and Evolution windows and doors. Our aluminium system is exclusively ours and manufactured in Tewkesbury, delivering slim sightlines, precision engineering, and outstanding performance. Alongside this, we showcase Evolution timber alternative windows and doors, Signature aluminium doors, Solidor composite doors, bifold doors, and sliding doors, suitable for both modern and traditional homes. We also specialise in replacement roofs and frames, offering a high quality solution to upgrade existing conservatories and glazed spaces without the need for a full rebuild. Our experienced team is on hand to provide clear, friendly advice with no pressure. A showroom visit allows you to see the finishes, detailing, and build quality up close, with expert guidance tailored to your home. If you are improving a home in the South East or South London, we would love to welcome you to our Orpington showroom and help bring your ideas to life.
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45 Leesons Hill, , BR5 2LF, Orpington , è±åœ
- 0800 884 1999
- sales@edenwindows.co.uk
- www.edenwindows.co.uk
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Amazing from start to finish
Amazing from start to finish. I spent the last few months researching on which company to contact and have probably contacted a good handful of them. Eden stood out from the first meeting. Andrew is a great designer and gave me suggestions and solutions to issues that I had and didn't even know I had! I'm 5ft so not exactly the tallest so the kitchen window was difficult for me to open. He suggested the opening to be on the bottom (top hung) which had never crossed my mind. Genius. I no longer have to climb onto my counter tops to open the window (don't laugh). Paul was also great, he finalised everything and offered even more solutions to my noise issue (master bedroom by the main road) which I can safely say, has reduced drastically. Steve and Adam, both pleasant, hardworking window installers that left the place spotless. Very friendly chaps that got the job done flawlessly. I'm so happy with the windows and glad that I went for Eden Windows. Definitely will keep in touch for future projects. Thanks again!
2025幎2æ11æ¥
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Eden Windows ããã®åç
Dear Cindy,
Wow! Thank you so much for your wonderful reviewâit truly means a lot to us. Weâre thrilled to hear that your experience with Eden Windows was such a positive one, from the initial design stage with Andrew through to the final installation by Steve and Adam.
Itâs great to know that Andrewâs thoughtful design suggestions have made a real difference for you (no more climbing onto countertopsâdefinitely a win!). Paulâs expertise in noise reduction and the teamâs hard work during installation also clearly paid off, and weâre so pleased youâre happy with the final result.
We really appreciate you choosing Eden Windows and taking the time to share your feedback. If you ever need anything in the future, weâd love to help with your next project.
Thanks again, and enjoy your new windows!
Best regards,
Team Eden
Excellent customer service
Stewart, played a critical role during the sales process. I wanted to recreate my current stained-glass door. Stewart was very helpful and knowledgeable. At no point did he apply any sales pressure. Thanks to his expertise, I now have an incredible replica of my original door. Moreover, this door is functionally superior to my last door.
Grant installed my door. He was proficient, friendly and helpful. He left the work area clean and tidy. It looks fabulous.
All my dealings with Eden Windows have been pleasant and professional. This includes Bridget, installation mgr, and Paul who did the survey.
2025幎2æ19æ¥
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Eden Windows ããã®åç
Dear Stacey,
Thank you so much for your kind words and for taking the time to share your experience with Eden Windows. It was a pleasure working with you to recreate your stained-glass door, and Iâm delighted that youâre happy with the result.
Iâll be sure to pass on your compliments to Grant, Bridget, and Paulâyour feedback means a lot to the whole team. We take great pride in delivering a professional and pressure-free service, so itâs wonderful to hear that we met your expectations.
If you ever need anything in the future, weâd be more than happy to help. Enjoy your stunning new door!
Best regards,
Stewart
Brilliant company.
Brilliant company that has lots to offer. Visiting their showroom to see ideas in person was very helpful to finalise the decision making. Surveyor, Paul was very knowledgeable and helped with our queries. Installer, Grant was very efficient, and has done a great job with the door, his handover was very thorough, leaving us with no worries just happy customers. Installation office manager, Bridget was also helpful on the phone handling all the financials making the process entirely smooth. Eden was professional from beginning to end, delivering us a high quality door at very reasonable prices.
2025幎2æ17æ¥
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Eden Windows ããã®åç
Dear Mr. Hatcher,
Thank you for your fantastic review! Weâre so pleased to hear that you had a great experience with Eden Windows, from your visit to the showroom through to installation.
Itâs wonderful to know that Paul, Grant, and Bridget all played a part in making the process smooth and stress-free for you. Iâll be sure to pass on your kind words to themâtheyâll really appreciate it!
Enjoy your new door, and if you ever need anything in the future, weâre always here to help.
Best regards,
Team Eden!
First class
This is the 2nd time we've used Eden. Grant, who carried out the work was on time, friendly and polite. He was clean and tidy when working and did an amazing job. The finish was first class.
2025幎2æ6æ¥
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Eden Windows ããã®åç
Hi Lisa,
Thank you for your fantastic 5-star review! Weâre delighted that you chose Eden Windows again for your home improvements.
Itâs great to hear that Grant provided a professional, friendly, and tidy service, and that youâre pleased with the first-class finish. We truly appreciate your continued trust in us.
If you ever need anything in the future, weâd be happy to help. Enjoy your new installation!
Best regards,
Eden Team!
Theyâre a very good company.
We had a new front door installed by Grant. It looks fantastic, the doorâs a quality product and I can honestly say that Grant was very professional and my house was left clean and tidy.
Iâm pleased I chose Eden Windows.
2025幎2æ5æ¥
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Eden Windows ããã®åç
Hi Rob,
Thank you for your fantastic 5-star review! Weâre delighted to hear that youâre pleased with your new front door and that Grant provided a professional and tidy installation.
We take pride in offering quality products and excellent service, so itâs great to know we met your expectations. If you ever need anything in the future, weâd be happy to help.
Enjoy your new door, and thanks again for choosing Eden Windows!
Best regards,
Eden Team!
Great job Grant
Grant was polite friendly and did a first class job. Tidy and cleaned up after
himself. Explained everything we needed to know about the newly installed door and gave some advice on internal fittings which was very helpful. Very impressed! thanks very much.
2025幎2æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi Glenn,
Thank you so much for your fantastic 5-star review! Weâre delighted to hear that you were impressed with Grantâs work and that he provided such a professional and helpful service.
Ensuring a clean and tidy installation while making sure our customers have all the information they need is something we take great pride in. Weâre pleased that Grant was able to offer valuable advice on your internal fittings as well.
We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Team Eden!
SO very disappointed in their customerâŠ
SO very disappointed in their customer service.
My new front door has been hung the wrong way, at no point in the process did the sales person or surveyor discuss changing the way that the door was hung, And im not sure why you would change the way that it is hung.
The fitters even questioned the change in the way that the door was hung, and found it a very odd decision.
The paperwork that i had made it very hard to interpret that this had been ordered differently, and from what side the view of the door was on the drawings.
There is absolutely no customer service or conversation to resolve the problem, ( just hiding behind a email and demanding final payment) apart from the offer of a new door at cost price ... as a OAP who has been saving and waiting years for a new front door, this is not what I expect from a supposedly reputable company.
So I am now stuck with a door that is difficult to open due to the internal layout of my hallway, the prospect of having to have my electrics changed ( as a OAP i need to turn the lights on when i come in ) , which in turn means i have to completely redecorate ... all of this comes down to simple communication , or the lack of it from the salesperson and the surveyor
The lack of customer service or willingness to resolve this is incredibly disappointing, I'm not one to normally write reviews, but on this occasion I'm so upset with what I have been left with that I feel I need to warn others to avoid this company due to their poor customer service.
2025幎1æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Dear Lynda,
Weâre truly sorry to hear that you are unhappy with your experience, and we appreciate you taking the time to share your feedback.
Customer satisfaction is extremely important to us, and we always aim to provide a smooth and transparent process from consultation to installation.
Following our records, the door configuration was detailed and confirmed on multiple occasions throughout the process, including:
1. The original contract, signed on 28/11/2024, specifying the doorâs handing.
2. The survey conducted on 02/12/2024, where the configuration was verified and signed off.
3. The Order Acknowledgment issued on 03/12/2024, confirming all specifications, which was followed by your payment.
At no stage were any concerns raised about the doorâs handing prior to installation.
Our fitters, as always, carried out the work precisely as per the agreed specifications.
We understand that this has come as an unexpected issue for you, and we regret that you feel let down.
We have offered a new door at cost price as a goodwill gesture, and while we appreciate this may not be the resolution you were hoping for, we believe this is a fair and reasonable offer given the documentation and approvals in place.
Our team remains available should you wish to discuss this further.
Please feel free to contact us if youâd like to explore the available options.
Best regards,
Stewart Kelly
Overall service
Overall service. Used previously and always found the firm as a whole very good.
The sales guy very good, the survey fine. The lads who came to fit were very polite, tidy and skilled.
2025幎1æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi Sanpaul,
Thank you so much for taking the time to leave us such a kind review. Weâre delighted to hear that youâve consistently found our service to be very good and that your experience with us has been positive throughout.
Itâs great to know that you were happy with the sales process, the survey, and the fitting teamâs politeness, tidiness, and skill. Iâll be sure to share your feedback with the entire teamâtheyâll really appreciate it!
Thank you for choosing Eden Windows again. If thereâs anything we can assist you with in the future, please donât hesitate to get in touch.
Best regards,
Team Eden!
Grantâs install of our Eden Windows front door.
Grant was good, on-time, tidy and very friendly. We were happy with the job of installing the front door, along with his advice on how to use the locking device. The Solidor is lovely and solid and feels very secure. Thank you Eden. Would definitely come back to you.
2025幎1æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi Gary,
Thank you so much for your fantastic review! Weâre thrilled to hear that Grant made such a positive impression with his punctuality, tidiness, and friendly approach.
Itâs great to know youâre happy with the installation of your front door and that Grantâs advice on using the locking device was helpful. The Solidor is indeed a great choiceâitâs lovely, solid, and secure.
We truly appreciate your kind words and are delighted to hear youâd consider us again in the future. If thereâs anything you need, donât hesitate to get in touch.
Best regards,
Team Eden!
Good Quality
A good experience from start to finish. No pressure during the sales process, helpful through measuring up etc and an excellent clean and effective installation by Grant.
2025幎1æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi Andy,
Thank you so much for your kind words and for taking the time to leave us a review!
Weâre delighted to hear that your experience with us was smooth from start to finishâfrom the no-pressure sales process to the helpful measuring stage and Grantâs clean and effective installation. Iâll be sure to pass along your feedback to Grant; heâll be thrilled to know his work made such a positive impression.
Thank you again for choosing Eden Windows!
Grant's installation service today wasâŠ
Grant's installation service today was very professional. The whole process was very smooth and he cleaned up every cleanly after completion. I am very satisfied with your installation service. There is a door that has not been delivered and installed, can I ask Grant to serve me again ?
2025幎1æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Thank you for your kind review and for sharing your experience! Weâre delighted to hear that Grant provided a professional installation service and ensured the process was smooth from start to finish. Itâs great to know you were satisfied with the installation, including the clean-up afterward.
Regarding the door that hasnât been delivered yet, weâd be more than happy to arrange for Grant to handle the installation once it arrives. Iâll make a note of this and ensure itâs coordinated for you.
If you have any other questions or need further assistance, please donât hesitate to get in touch. Thank you again for choosing Eden Windows!
New front door
Grant came and fitted my new front door. Very polite and left my house very clean
Would highly recommend:)
2025幎1æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi Penny,
Thank you so much for your kind review! Weâre thrilled to hear that youâre happy with your new front door and that Grantâs professionalism and attention to detail stood out.
Weâre especially pleased to know he left your home spotlessâitâs something we take pride in! Your recommendation means a lot to us, and we truly appreciate it.
If thereâs anything else we can assist you with in the future, please donât hesitate to get in touch.
Best regards,
Team Eden!
Great customer care and workmanshipâŠ
Great customer care and workmanship from Lee and Ryan .very professional . Nothing was too much trouble and they were really friendly and polite which is rare these days. Will definitely use Eden windows in the future. Thank you
2024幎12æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi Lisa,
Thank you so much for your wonderful 5-star review! Weâre delighted to hear about your positive experience with Lee and Ryan. Their professionalism, friendly attitude, and willingness to go above and beyond are qualities weâre incredibly proud of, and Iâll make sure to share your kind words with them.
Itâs fantastic to know that youâre happy with the customer care and workmanship, and we truly appreciate your trust in choosing Eden Windows. We look forward to working with you again in the future!
Best regards,
Team Eden!
Great job on our new back door
We had a new back door fitted by Eden this month. I'm happy to recommend them - everyone I dealt with gave a great service. The survey was quick and professional, same goes for their account manager - Bridget was always polite, efficient and friendly. Their installer - Grant - was excellent. On time, quick, and did a thoroughly professional job. Our new door looks amazing, thanks to all of you at Eden!
2024幎12æ12æ¥
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Eden Windows ããã®åç
Hi Harry,
Thank you so much for your glowing 5-star review! Weâre thrilled to hear youâre happy with your new back door and the service you received from our team.
Itâs fantastic to know that every step of the processâfrom the quick and professional survey to Bridgetâs polite and efficient âmet your expectations. Iâll be sure to pass along your kind words to Bridget and Grant; theyâll be delighted to know their efforts were appreciated.
Weâre so pleased youâre enjoying your new door, and weâre grateful for your recommendation. If you need anything in the future, donât hesitate to get in touch.
Many thanks for choosing Eden Windows!
Best regards,
Team Eden!
Just closed my new front door afterâŠ
Just closed my new front door after having all windows and doors replaced. I'm not a great one for leaving reviews but Eden have gone above and beyond. Seamless process from order to install. Lee and Ryan have to be the best you can get. Long days, always cheerful, obviously know their trade and excel at it. They also leave no trace (other than new windows and doors) that they have been there. Really cannot fault them and Eden and their customers are lucky to have them. If Carlsberg did window fitters...
2024幎12æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi Martin,
Thank you so much for taking the time to leave such a fantastic 5-star review! Itâs always great to hear when our team exceeds expectations, and your kind words mean a lot to us.
Weâre thrilled that the process from order to installation was seamless and that youâre so pleased with your new windows and doors. Lee and Ryan will be delighted to hear your glowing feedbackâIâll make sure they know how much you appreciated their hard work, skill, and professionalism.
Your comment about them leaving "no trace" other than the new installations made us smileâitâs exactly what we strive for! And the Carlsberg reference? Well, thatâs just the icing on the cake.
Thank you again for choosing Eden Windows, and if thereâs anything we can help with in the future, weâd be more than happy to assist.
Best regards,
Team Eden!
windows & doors fitted.
Had windows & doors fitted Monday 9th & Tuesday 10th December.
Martin & Dave were the fitters. The product was made to a high standard and the fitting was very well done. Completed on time, very professional.
Martin & Dave were very personable and as long as you keep them supplied with good quality coffee they will be very happy. Just don't mix up the 1 sugar and no sugar.
Very pleased I will be getting them back in the new year for a conservatory fitting.
Good price, good product, excellent fitting.
Paul. Ashford. Kent.
2024幎12æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi Paul,
Thank you so much for your wonderful 5-star review! Weâre delighted to hear that youâre pleased with the quality of your new windows and doors, as well as the fitting carried out by Martin and Dave.
Itâs great to know they completed the job on time and to such a high standard. Iâll be sure to pass on your kind words to themâIâm sure theyâll appreciate the mention of their coffee preferences!
Weâre thrilled to hear youâre considering us for your conservatory fitting in the new year. We look forward to working with you again and delivering another excellent experience.
Thank you for choosing Eden Windows, and weâll see you soon!
Best regards,
Team Eden
New front door
Our new front door was fitted by Grant / Eden Windows today. He was professional, fitted the door to a high standard and everything was left tidy afterwards. Very happy with our new door and thank you Grant!
2024幎12æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi S. Gridley,
Thank you so much for your kind 5-star review! Weâre thrilled to hear that youâre happy with your new front door and that Grantâs professionalism and high standards made such a positive impression.
Itâs always great to know our customers appreciate the care we take, from the fitting to ensuring everything is tidy afterwards. Iâll be sure to pass your kind words on to Grantâheâll be delighted to hear your feedback.
If you ever need anything in the future, donât hesitate to let us know. Thank you again for choosing Eden Windows!
Best regards,
Team Eden!
Eden Windows replacement windows and door.
From start to finish from showroom,updates on manufacturing and installation, very professional.
The fitters Lee and Ryan were brilliant, it was really cold the days they were on site and the second day was heavy rain but they kept going with no breaks,great guys, very courteous and professional,a fantastic job we are so pleased and would highly recommend Eden.
2024幎11æ18æ¥
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Thank you Grant!
Highly recommend Eden for windows installation. Team is professional, helpful and price is competitive. Special thanks to Grant who did an amazing job!
2024幎11æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Thank you so much for your kind words and your 5-star review! Weâre delighted to hear that you had such a positive experience with Eden Windows.
Itâs wonderful to know that our teamâs professionalism, helpfulness, and competitive pricing stood out to you. Iâll be sure to pass on your special thanks to Grantâheâll be thrilled to know his work was appreciated.
If you need anything in the future or have more home improvement projects in mind, weâd be more than happy to assist.
Many thanks again for choosing Eden Windows!
Best regards,
Team Eden!
Great Service
Admin to do with the order was efficient and clear.
Installation day was seamless - arrived on time and completed within timescales. Grant was really pleasant and the door looks great!
2024幎11æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Eden Windows ããã®åç
Hi Lee,
Thank you for your fantastic 5-star review! Weâre thrilled to hear that your experience with Eden Windows was seamless from start to finish.
Itâs great to know that the admin process was clear and efficient, and that Grantâs work met your expectations. Weâll be sure to pass along your kind words to himâit means a lot to our team to know our efforts are appreciated.
If you ever need anything in the future, please donât hesitate to get in touch. Many thanks again for choosing Eden Windows!
Best regards,
Team Eden!
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