This is my 2nd time purchasing from these guys and I can't recommend them enough. Advice, service and support is unparalleled. JP was so patient with all my questions during product selection and hel... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
This is my 2nd time purchasing from these guys and I can't recommend them enough. Advice, service and support is unparalleled. JP was so patient with all my questions during product selection and hel... もっと見る
企業が回答しました
Had an issue with an electric boiler and from start to finish John in technical support was excellent t and helped us diagnose and fix the issue, also had the relevant parts required out and delivered... もっと見る
企業が回答しました
Today I have had a great experience with THE EHC , in poticular with one of there staff called John I rang this morning regarding my electric boiler tripping out due to being air locked after... もっと見る
企業が回答しました
THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... もっと見る
企業が回答しました
当該企業による記述
The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.
Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:
Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories
Third Road Blantyre Industrial Estate, G72 0UP, Glasgow, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I recently up graded my heating & hot water system. One gas boiler does the main radiators but i chose to use an electric boiler to heat the hot water and underfloor heating circuits, i have to say the electric boiler works superbly. I have been very pleased with the ease of installation and use. I am a heating engineer, so i should know! I have a 9kw slim jim.

The Electric Heating Company Ltd からの回答
Great customer service, very helpful getting us the correct part on a boiler break down. Will definitely be using EHC in the future, cheers Henry.

The Electric Heating Company Ltd からの回答
We purchased the DSR Heat Retention Radiators a few weeks ago, and we are delighted with them. The customer service from EHC was brilliant. They also recommended we contact Paul to quote and install.
Paul and Neil did a great job installing all the heaters and setting up the app. We would definitely use them for future work and recommend them.

The Electric Heating Company Ltd からの回答
The boiler order from Screfix arrived direct from EHC on a broken pallet. When we took the boiler out of the box it was damaged. The damage was reported back to EHC direct but they refused to accept responsibility for the damage and refused to give a refund for the damaged boiler or accept a return. Be very careful with this company because they do not take any responsibility if something goes wrong!

The Electric Heating Company Ltd からの回答
Contacted company prior to placing order and was advised of delivery and delivery was made exactly as advised.

The Electric Heating Company Ltd からの回答
Great products used over 3 years now. Very reliable and unbeatable customer support.

The Electric Heating Company Ltd からの回答
For the last 12 years I have been running a Fusion E10 Electric combi boiler and had next to no issues . Just recently I needed the first of any replacement parts as to be expected and the excellent Service from John and the team in the technical department is an absolute credit to the company. Helpful is an understatement and I would recommend this company and its products to anyone in the market for any type of electric heating system. Paul from Anglesey North Wales

The Electric Heating Company Ltd からの回答
Easy to choose the right radiator. Fast delivery. Easy to fit and has turned a small, very cold, downstairs toilet/cupboard/hallway extension into a toasty space.

The Electric Heating Company Ltd からの回答
My Fusion E10 boiler needed a replacement for it's Sunvic controller so when I phoned up EHC one of the older technicians Knew what is a compatible one.
So,I ordered it and it arrived two days later,
great service,all I've got to do now is fit it!
Long live the old and experienced,where would we be without them.

The Electric Heating Company Ltd からの回答
Excellent service from John in the technical support team to help resolve an issue, and very quick dispatch of a replacement part for minimum time without a working boiler. Thank you.

The Electric Heating Company Ltd からの回答
I called customer support for some advice and a technical expert named Rob talked me through what I needed to know. He was professional and explained everything in simplistic terms so could understand exactly how the system worked, offering some great advice! Thanks again.

The Electric Heating Company Ltd からの回答
The spare part item ordered from the website arrived without the leads as shown in the spare part picture on the website.
UPDATE. Spoke with EHC and all sorted. They understood the issue and were most helpful to sort this out.
great information regarding this product.
Answered the phone promptly and called me back.
Emailed me after job regarding ongoing works needed.
thanks- great seervice

The Electric Heating Company Ltd からの回答
Great electric boilers and exceptional customer service, in fact probably the best ever. John Web from the technical department is amazing and knows his products inside out.
If you’re experiencing any technical issues with your product, call EHC, press 2 and ask for amazing John 😀
Easy to use website and really fast delivery. I already knew we wanted heat retention electric radiators and EHC offered a great range if sizes and gave an easy to use guide to gel you calculate the right size heater for your rooms. We also bought the DSR unit which allows you to control the heating from your mobile or ipad which is do easy to use. You can monitor the temperature in individual rooms and programme the radiators accordingly. The radiators look great were easy to install and cost a fraction to run compared to the old electric heaters that were in the house when we moved in. They also retain the heat fir over an hour after after they switch off do our house is never cold now

The Electric Heating Company Ltd からの回答
Prompt delivery of item ordered and great help and advice from staff I talked to. Thanks for everything.

The Electric Heating Company Ltd からの回答
Good product
Super fast service
Great technical advice
Can’t fault this company without a doubt will use again

The Electric Heating Company Ltd からの回答
Extremely helpful. We had to exchange a part and the chap couldn't have been more helpful.

The Electric Heating Company Ltd からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。