The Electric Heating Company Ltd レビュー 

887
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is my 2nd time purchasing from these guys and I can't recommend them enough. Advice, service and support is unparalleled. JP was so patient with all my questions during product selection and hel... もっと見る

5つ星のうち5の評価

Had an issue with an electric boiler and from start to finish John in technical support was excellent t and helped us diagnose and fix the issue, also had the relevant parts required out and delivered... もっと見る

5つ星のうち5の評価

Today I have had a great experience with THE EHC , in poticular with one of there staff called John I rang this morning regarding my electric boiler tripping out due to being air locked after... もっと見る

企業が回答しました

5つ星のうち5の評価

THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... もっと見る

企業が回答しました

企業情報

  1. ボイラー提供業者
  2. ・
  3. ボイラー・暖房サービス
  4. ラジエーター専門店
  5. 給湯システム提供業者
  6. 暖房器具提供業者
  7. 暖房設備施工請負業者

The Electric Heating Company Ltd について

当該企業による記述

Untitled-350-350px

The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.

Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.

We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.

Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:

Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories

Electric Boilers Electric Radiators Air Source Heat Pump Water Cylinders Boiler Spare Parts

連絡先

4.9

優良

TrustScore 5段階評価の5

887件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.9

すべてのレビュー

(887)

過去12か月のレビュー数: 57件

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5つ星のうち5の評価

John Webb is an absolute star!

John Webb is an absolute star! He helped me with a very tricky situation relating to a Boiler leak and not only did he source the parts and an engineer he also arranged the works with the engineer and has been extremely helpful and friendly from start to finish. John truly is a credit to the company!

2024年4月3日
自発的なレビュー
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi Mitch

Thanks for taking the time to leave a review.

5つ星のうち5の評価

I had to call the technical department…

I had to call the technical department due to a minor error where I spoke with John the technician. He was extremely helpful and assisted through each stage of my issue. Extremely happy with the after care and made the whole process go so easy! Thanks again!!

2024年3月26日
自発的なレビュー
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi Brian

Thanks for taking the time to leave a review.

5つ星のうち5の評価

Electric radiator

Placed order received within two days installed and working

2024年3月12日
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi

Thanks for taking the time to leave a review.

5つ星のうち5の評価

I spoke with John Webb in the technical…

I spoke with John Webb in the technical department and he was extremely helpful and knowledgeable in discussing my required needs for a new boiler system.

2024年3月13日
自発的なレビュー
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi Jon

Thanks for taking the time to leave a review.

5つ星のうち5の評価

Central heating replacement

We recently replaced our central heating with a set of electric radiators. Delivery was very quick and the customer service experience has been amazing, with two issues being resolved the next day (including pick-up and replacement of a faulty unit). The new system works really well and the build quality on everything seems excellent.

2024年3月11日
自発的なレビュー
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi Barry

Thanks for taking the time to leave a review.

5つ星のうち5の評価

Prices were clearly laid out and good…

Prices were clearly laid out and good value, the radiator I received was really nice looking and easy to install. There were no hard sales tactics.

2024年3月4日
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi Rob

Thanks for taking the time to leave a review.

5つ星のうち5の評価

I found everyone helpful and the…

I found everyone helpful and the information supplied was great and informative with great delivery on the parts ordered ensuring it was with me the next day

2024年2月22日
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi Ian

Thanks for taking the time to leave a review.

5つ星のうち1の評価

This company report my Gotham Knights…

This company report my Gotham Knights live for copyright on YouTube and it’s not theirs

2024年2月25日
自発的なレビュー
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi Byron,

We feel this review has been posted by mistake and is intended for an entirely different company. We have no dealings with video games.

Best Regards

Electric Heating Company

5つ星のうち4の評価

Item on back order with limited communication - but we got there in the end.

UPDATED - thanks for sorting the issue. We got there in the end! It was nice to be able to speak with someone on the phone who was helpful.

Called to check a part was in stock before placing my order. The customer service guy confirmed it was in stock and would be sent out to me straight away.

I placed the order, but a week later nothing has arrived.

I called to follow up….Part not in stock. No notification to advise and was told it’ll be here possibly by the end of next week.

2024年2月13日
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi Dominique,

Thanks for taking the time to leave a review and we are sorry to hear your purchase has not gone to plan. Unfortunately the component you ordered is for an older boiler which is no longer manufactured and we have experienced delays in obtaining the replacement part from the manufacturer which we have chased up daily.

The part should be with us in the next few days and we will be in touch as soon as its received.

Best Regards

Electric Heating Company

5つ星のうち5の評価

Great service

Great service. No problems at all

2024年2月8日
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Hi David

Thanks for taking the time to leave a review.

5つ星のうち5の評価

Ideal heater for our Utility Room.

Quick delivery and easy to install heater that works well for our small utility room. I did have to contact Tech Support as the procedure to set the clock is confusing. They were very helpful and it took literally a few seconds to set the clock. There has been a recent software update but, the enclosed instruction book does not reflect that update. It's not clear whether you are setting a programme or the clock. You also need to remember not to turn the unit off at the wall as the set time will be lost. All quickly sorted out though by very helpful Tech Support.

2024年2月5日
The Electric Heating Company Ltd ロゴ

The Electric Heating Company Ltd からの回答

Thank you for your detailed review, Anthony.
We’re pleased to hear the heater has been a good fit for your utility room and that delivery and installation went smoothly. Thank you also for your comments on the controls and instructions. We’re glad our technical support team was able to quickly clarify things and get everything set up correctly.
Your feedback is much appreciated.
Kind regards
The Electric Heating Company

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