Had a TV that stopped working, consumer rights say it should last a reasonable amount of time which it definitely didn't. They just fobbed me off. I didn't have the fight in me to take it further so h... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Order it online at 10pm on a Wednesday, order was processed first thing Thursday morning, delivered and installed on Friday earlier than scheduled by a two man team as promised. Graham was a poli... もっと見る
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Very very disappointed. TV was via Amazon. Purchased last week. Delivery date showing as today on Amazon. Took day off work. Checked tracking on delivery co website. Arrow XL says next Monday. Rang A... もっと見る
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Painful, put through two orders glitch both times saying no cart (despite my credit card verifying the transaction). Tried to write via their messaging system, - error message! didn't send. Spent 12 m... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Electrical Discount UK has been an established and trusted distributer since 1999. This not only makes us one of the longest established online retailers, but also experts in providing an unparalleled high quality of service. With a friendly and experienced customer service team on hand to assist you, customer satisfaction is guaranteed with Electrical Discount UK. As an established high street retailer for over 50 years, we specialise in providing the latest technology in televisions, home entertainment systems, domestic appliances and all things electrical. When buying from Electrical Discount UK, you can experience our expertise and belief in our innovative products, ensuring that you are provided with a high quality product that will last the test of time and suit your requirements perfectly. As we only deal with manufacturers directly we can ensuer a high quality product. We aim to provide the most affordable entertainment and appliance solutions to fit perfectly into every budget. Look no further for impressive discounts and deals that will give you exactly what you're looking for at a great price. When shopping with us, enjoy up to a 40% discount from the typical high street RRP, and get them delivered right to your door free of charge, complete with a full manufacturers guarantee.
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Great experience all round
Great experience all round! The team were very communicative, the product was great value, overall an extremely efficient and friendly service! I will definitely be buying again from Electriacal discounts UK!

Electrical Discount UK からの回答
Easy ordering and item arrived well…
Easy ordering and item arrived well packed and very quickly. Will definitely use again .

Electrical Discount UK からの回答
Amazing service.
Amazing service from start to finish. Quick responce when ordering and super fast delivery. Will definitely use this company again in the future. Thanks again.

Electrical Discount UK からの回答
New Fridge
Easy to navigate and found what we needed easily.
Delivery was when we were told and we were well informed of time for delivery.
Goods delivered in excellent condition and we are very pleased. Would use again.

Electrical Discount UK からの回答
Delivered on time as promised
Delivered on time as promised. Driver very friendly and polite. Goods Delivered with care and attention.

Electrical Discount UK からの回答
Led tv
The delivery was on time, they set up the tv and was very helpful, answered all our questions.
Very polite and professional, had 3 tv from this company, we have always returned.

Electrical Discount UK からの回答
Splendid
Excellent
Knowledgeable service.
Helping me to get the most from my purchase.
Scott Isherwood extremely good.

Electrical Discount UK からの回答
Excellent company quality electrical…
Excellent company quality electrical goods at great prices .Delivery on time great driver very helpfull

Electrical Discount UK からの回答
Beautiful cooker
Beautiful cooker, better in person than on the pictures, couldn't be happier with the quality and value for money. Excellent communication and delivery too 👍

Electrical Discount UK からの回答
Poor communication with delivery
Poor communication with delivery, received an email advising TV had been dispatched, 4 days later get a call at 4pm saying delivery 06:30-07:00 next day?! Thanks for the notice to change plans!
Guy turns up at 07:30 and tells me I need to help him carry it as it’s too big for him?!
75 inch TV, on the back of a transit van, no tail lift, one person to deliver is poor!!!!!! What if I couldn’t lift it or was unable to help?!

Electrical Discount UK からの回答
Very professional and friendly experience
I tracked a particular LG tv to this company as a supplier. The tv was at a good price and together with a lengthy conversation with Scott who was most helpful with advice and assurances re' the Company, together with arranging the delivery, which was prompt by 'Red' their friendly inhouse driver. Scott even registered the 5 yr warranty for me ! Happy to recommend.

Electrical Discount UK からの回答
Worst Experience Ever
Probably the worst Company I have ever had to deal with. Ordered and paid for a new washing machine and dishwasher. 2 days later got told the dishwasher was out of stock, asked for a refund and the money took 8 days to arrive in my account. Apparently it was my job to chase Paypal for it.
Washing machine was delivered 6 days after the order was placed and didn't work, this is not their fault to be fair, somethings are just broken. Was told it would be best to get the manufacturer to look at it as it would be quicker than getting a replacement. Engineer arrived, said it's brand new so we're not looking at it, send it back.
I contacted the retailer to arrange for collection and a refund. Collection finally took place after 9 days and I'm still waiting for my refund.
Consumer law says you should get a refund within 14 days, it's been 15 now and as it's bank holiday weekend I probably won't get it until sometime next week.
It's been 4 weeks since my order and all I want now is for this nightmare experience to be over.

Electrical Discount UK からの回答
Caroline was fantastic
Caroline was fantastic. She was very sympathetic to the problems I had received from the care service but promptly sorted out my replacement with no fuss. She kept in contact with me throughout the process updating me almost daily. You really have a super valuable employee there!

Electrical Discount UK からの回答
Thanks Michael!
My mum’s freezer arrived 5 days early at around 8pm. I received a text from the driver as agreed, but didn’t see it immediately as I wasn’t expecting it. My mother lives 50+ miles away is 88 and not in the best health. No one was available nearby to help so I called the driver and asked him to take the freezer inside for her. He agreed immediately. The whole process was smooth and on checking in with my mum she was happy and settled. I was so concerned that she was on her own taking in a delivery at that time of day, but Michael was great, her put the freezer exactly where she wanted it and put her at her ease.

Electrical Discount UK からの回答
Michael Finnigan
I recently bought a fridge from Electrical Discount UK. Unfortunately, through no fault of the driver I was unable to receive my initial delivery. I contacted the driver and explained I had no working fridge and the weather was very hot. Michael Finnigan, the driver, returned a second time adding many driving hours to his day. Seeing I was elderly he even brought it into my kitchen and installed it for me. Thank you Michael

Electrical Discount UK からの回答
Great Experience
I was looking for a good quality cooker at the right price. I found exactly what I was looking for on Electrical Discount UK. There was a problem with the payment details (my Credit Card company was to blame), and I couldn't complete the process online. A gentleman (first name beginning with S) rang me within minutes to complete the order process 👍.
I am very happy with my experience with this company. Much recommended 👍.

Electrical Discount UK からの回答
Excellent customer service.
The staff at Electrical Discount were very supportive with a problem we had with our new cooker on installation (a manufacturing issue). Between us we solved the problem and I was able to sort it very quickly. If I had not sorted it, they were about to replace the cooker immediately. Apart from all that, the cooker was much cheaper on Electrical Discount than with any other supplier.

Electrical Discount UK からの回答
No common decency!!
Even though a customer service advisor called Caroline was great I have found overall service was next to “0”. I was expecting a delivery today, but delivery driver was unwell and couldn’t do the deliveries which is absolutely fine, things like these can happen what bothered me the most is no common decency to let me know. Why not a very quick email or a text to say that delivery is not coming, surely this is 10 seconds job. So I have to cancel the order as not willing to take a chance waiting around for another day.

Electrical Discount UK からの回答
Price Match Deceipt
Rang the store today regarding a product and their 'Price Match Promise' as per their website. Needless to say 'The Price Match Promise' does not exist. The store would not match the price, they offered to discount the item £30, some way short of the price their false advertising said they would match on their website.
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