Electrical Discount UK レビュー 

338
•
TrustScore 5段階評価の2.5

2.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Had a TV that stopped working, consumer rights say it should last a reasonable amount of time which it definitely didn't. They just fobbed me off. I didn't have the fight in me to take it further so h... もっと見る

5つ星のうち5の評価

Order it online at 10pm on a Wednesday, order was processed first thing Thursday morning, delivered and installed on Friday earlier than scheduled by a two man team as promised. Graham was a poli... もっと見る

企業が回答しました

5つ星のうち1の評価

Very very disappointed. TV was via Amazon. Purchased last week. Delivery date showing as today on Amazon. Took day off work. Checked tracking on delivery co website. Arrow XL says next Monday. Rang A... もっと見る

企業が回答しました

5つ星のうち1の評価

Painful, put through two orders glitch both times saying no cart (despite my credit card verifying the transaction). Tried to write via their messaging system, - error message! didn't send. Spent 12 m... もっと見る

企業が回答しました

企業情報

  1. 電化製品店
  2. ・
  3. 洗浄剤提供業者
  4. 電子機器店

さまざまな外部ソースから提供された情報

Electrical Discount UK has been an established and trusted distributer since 1999. This not only makes us one of the longest established online retailers, but also experts in providing an unparalleled high quality of service. With a friendly and experienced customer service team on hand to assist you, customer satisfaction is guaranteed with Electrical Discount UK. As an established high street retailer for over 50 years, we specialise in providing the latest technology in televisions, home entertainment systems, domestic appliances and all things electrical. When buying from Electrical Discount UK, you can experience our expertise and belief in our innovative products, ensuring that you are provided with a high quality product that will last the test of time and suit your requirements perfectly. As we only deal with manufacturers directly we can ensuer a high quality product. We aim to provide the most affordable entertainment and appliance solutions to fit perfectly into every budget. Look no further for impressive discounts and deals that will give you exactly what you're looking for at a great price. When shopping with us, enjoy up to a 40% discount from the typical high street RRP, and get them delivered right to your door free of charge, complete with a full manufacturers guarantee.


連絡先

2.6

期待以下

TrustScore 5段階評価の2.5

338件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.6

すべてのレビュー

(338)

過去12か月のレビュー数: 7件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience all round

Great experience all round! The team were very communicative, the product was great value, overall an extremely efficient and friendly service! I will definitely be buying again from Electriacal discounts UK!

2024年1月30日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks Alexis for a 5 star review, we look forward to helping you out in the future.

5つ星のうち5の評価

Amazing service.

Amazing service from start to finish. Quick responce when ordering and super fast delivery. Will definitely use this company again in the future. Thanks again.

2024年1月9日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Great, thanks for a brilliant review!

5つ星のうち4の評価

New Fridge

Easy to navigate and found what we needed easily.
Delivery was when we were told and we were well informed of time for delivery.
Goods delivered in excellent condition and we are very pleased. Would use again.

2024年1月6日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Heather, thanks for taking the time to leave us a nice review, much appreciated

5つ星のうち5の評価

Delivered on time as promised

Delivered on time as promised. Driver very friendly and polite. Goods Delivered with care and attention.

2024年1月17日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi there, thanks for your 5 star review, much appreciated

5つ星のうち5の評価

Led tv

The delivery was on time, they set up the tv and was very helpful, answered all our questions.
Very polite and professional, had 3 tv from this company, we have always returned.

2024年1月12日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for the great review, and thanks for being a returning customer!

5つ星のうち5の評価

Splendid

Excellent
Knowledgeable service.
Helping me to get the most from my purchase.
Scott Isherwood extremely good.

2023年10月16日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks Sue, I'm sure Scott will be pleased :)

5つ星のうち5の評価

Beautiful cooker

Beautiful cooker, better in person than on the pictures, couldn't be happier with the quality and value for money. Excellent communication and delivery too 👍

2023年8月12日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for your great review!

5つ星のうち1の評価

Poor communication with delivery

Poor communication with delivery, received an email advising TV had been dispatched, 4 days later get a call at 4pm saying delivery 06:30-07:00 next day?! Thanks for the notice to change plans!

Guy turns up at 07:30 and tells me I need to help him carry it as it’s too big for him?!

75 inch TV, on the back of a transit van, no tail lift, one person to deliver is poor!!!!!! What if I couldn’t lift it or was unable to help?!

2023年9月23日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Matt, sorry for the poor communication, there is no excuse for this, we pride ourselves on our customer care, so I can only apologise.

5つ星のうち5の評価

Very professional and friendly experience

I tracked a particular LG tv to this company as a supplier. The tv was at a good price and together with a lengthy conversation with Scott who was most helpful with advice and assurances re' the Company, together with arranging the delivery, which was prompt by 'Red' their friendly inhouse driver. Scott even registered the 5 yr warranty for me ! Happy to recommend.

2023年9月1日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Scott and Red are a credit to the business, thanks for taking the time to post your great review

5つ星のうち1の評価

Worst Experience Ever

Probably the worst Company I have ever had to deal with. Ordered and paid for a new washing machine and dishwasher. 2 days later got told the dishwasher was out of stock, asked for a refund and the money took 8 days to arrive in my account. Apparently it was my job to chase Paypal for it.
Washing machine was delivered 6 days after the order was placed and didn't work, this is not their fault to be fair, somethings are just broken. Was told it would be best to get the manufacturer to look at it as it would be quicker than getting a replacement. Engineer arrived, said it's brand new so we're not looking at it, send it back.
I contacted the retailer to arrange for collection and a refund. Collection finally took place after 9 days and I'm still waiting for my refund.
Consumer law says you should get a refund within 14 days, it's been 15 now and as it's bank holiday weekend I probably won't get it until sometime next week.
It's been 4 weeks since my order and all I want now is for this nightmare experience to be over.

2023年7月29日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Philip, Your refunds have been processed via Paypal. I am sorry we didn't meet our usual high standards on this occasion.

5つ星のうち5の評価

Caroline was fantastic

Caroline was fantastic. She was very sympathetic to the problems I had received from the care service but promptly sorted out my replacement with no fuss. She kept in contact with me throughout the process updating me almost daily. You really have a super valuable employee there!

2023年7月25日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for your great review Suzie, Caroline will be delighted with your kind comments.

5つ星のうち5の評価

Thanks Michael!

My mum’s freezer arrived 5 days early at around 8pm. I received a text from the driver as agreed, but didn’t see it immediately as I wasn’t expecting it. My mother lives 50+ miles away is 88 and not in the best health. No one was available nearby to help so I called the driver and asked him to take the freezer inside for her. He agreed immediately. The whole process was smooth and on checking in with my mum she was happy and settled. I was so concerned that she was on her own taking in a delivery at that time of day, but Michael was great, her put the freezer exactly where she wanted it and put her at her ease.

2023年7月19日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Red for obvious reasons is a very concientious member of our team, glad to hear he is still going over and above to keep our valued customers happy.

5つ星のうち5の評価

Michael Finnigan

I recently bought a fridge from Electrical Discount UK. Unfortunately, through no fault of the driver I was unable to receive my initial delivery. I contacted the driver and explained I had no working fridge and the weather was very hot. Michael Finnigan, the driver, returned a second time adding many driving hours to his day. Seeing I was elderly he even brought it into my kitchen and installed it for me. Thank you Michael

2023年6月25日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Maureen, I will pass on your comments to Red ( his nickname for obvious reasons) I am sure he'll be very pleased to have been recognised for going above and beyond"

5つ星のうち5の評価

Great Experience

I was looking for a good quality cooker at the right price. I found exactly what I was looking for on Electrical Discount UK. There was a problem with the payment details (my Credit Card company was to blame), and I couldn't complete the process online. A gentleman (first name beginning with S) rang me within minutes to complete the order process 👍.

I am very happy with my experience with this company. Much recommended 👍.

2023年6月5日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Darren, thanks for your great review.

5つ星のうち5の評価

Excellent customer service.

The staff at Electrical Discount were very supportive with a problem we had with our new cooker on installation (a manufacturing issue). Between us we solved the problem and I was able to sort it very quickly. If I had not sorted it, they were about to replace the cooker immediately. Apart from all that, the cooker was much cheaper on Electrical Discount than with any other supplier.

2023年6月13日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Nigel, I am glad we could be of assistance with your cooker problems, thankyou very much for taking the time to write a 5 star review.

5つ星のうち1の評価

No common decency!!

Even though a customer service advisor called Caroline was great I have found overall service was next to “0”. I was expecting a delivery today, but delivery driver was unwell and couldn’t do the deliveries which is absolutely fine, things like these can happen what bothered me the most is no common decency to let me know. Why not a very quick email or a text to say that delivery is not coming, surely this is 10 seconds job. So I have to cancel the order as not willing to take a chance waiting around for another day.

2023年6月8日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Elif, you are quite right, communication is very important and should be an easy thing to implement. I am really sorry we didn't get it right on this occasion, I will speak to the team to ensure this doesn't happen going forward.

5つ星のうち1の評価

Price Match Deceipt

Rang the store today regarding a product and their 'Price Match Promise' as per their website. Needless to say 'The Price Match Promise' does not exist. The store would not match the price, they offered to discount the item £30, some way short of the price their false advertising said they would match on their website.

2023年5月31日
自発的なレビュー

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