Elite Supps have one of the best customer services I’ve ever experienced. Great deals, prices & discounts on products, especially if your a member you can earn good cash back, depending on the cost... もっと見る
企業が回答しました
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Always has great prices and great customer service. Their website is super easy to navigate and ordering is a breeze, plus free shipping when you spend $150 or more is a godsend for me. Delivery is al... もっと見る
企業が回答しました
Easy to use site . However I have now had the incorrect product sent on two separate orders . Returning and waiting to receive the correct product has taken nearly 2 weeks since ordering and I still h... もっと見る
企業が回答しました
My purchase was successfully delivered to my house without any faculties. The flavours they introduce to customers is always good. Love to be a loyal customer at this store.
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
連絡先
42 Wollongong Street, 2609, Fyshwick, オーストラリア
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4.3
優良
7128件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best and taste amazing
2026年7月21日
Horrible customer service
Last online purchase with them was terrible
Bought 3 bags of nexus protein water and it arrived damaged.There was protein powder all over the box.
Reached out to customer service and they couldn't do anything because I didn't pay for shipping insurance
I felt worse when I stabled upon this review page and found out that others have also experienced damaged goods.
This only shows that elite supplements do not care about customer experience
Never going to patronise them again
2026年8月31日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Elite Supps からの回答
Hey David
We're happy to hear that you enjoyed our protein powder. We appreciate your positive feedback.
Elite Supps
Elite Supps からの回答
Hey Debra
We are so happy to hear that your ordering experience was easy and that you received your delivery quickly. We truly appreciate your positive feedback!
Elite Supps
Elite Supps からの回答
Hey Angel
We are so glad you love our service!
Our team looks forward to you shopping with us in the future!
Orders always arrive fast even being…
Orders always arrive fast even being north of bundaberg, top quality, great service, highly recommend.
2026年8月27日
Elite Supps からの回答
Hey there
We're so happy to hear your orders arrive quickly, even being north of Bundaberg! We truly appreciate your kind words about our quality and service.
Elite Supps
Elite Supps からの回答
Hey Josh
We're so glad you're happy with our products and appreciate the fast dispatch! Thanks for sharing your positive feedback.
Elite Supps
The service is excellent
The service is excellent. Checkout is a breeze and items received promptly
2026年8月18日
Elite Supps からの回答
Hey there
We're so happy to hear that you found our service excellent and that checkout was a breeze! We're also glad your items arrived promptly. Thank you for your positive feedback!
Elite Supps
Package arrived in good time and well…
Package arrived in good time and well packaged, good communication and updates... thankyou for your help...
2026年8月23日
Elite Supps からの回答
Hey there
We're so pleased to hear your package arrived promptly and was well-protected! We're also glad our communication and updates were helpful. Thank you for your kind words!
Elite Supps
Elite Supps からの回答
Hey Leanne
We're thrilled to hear that your order arrived on time and that you enjoyed the fantastic flavour of our products! We truly appreciate your positive feedback.
Elite Supps
Great service super fast delivery
Great service super fast delivery! Highly recommended A+++++
2026年8月25日
Elite Supps からの回答
Hey Himi
We appreciate your positive feedback! We are so glad you are happy with our great service and super fast delivery. Thank you for your support!
Elite Supps
Lack of alternative delivery options amounts to added & undisclosed sales tax
The product itself was perfectly fine, and the delivery time was reasonable. However, the delivery options were a major disappointment.
Despite living in a metropolitan area and having one of the company’s outlets in a major shopping centre less than 5 km from me, I was unable to select Click & Collect. The option was simply greyed out and unavailable.
I also tried to have the order delivered to an Australia Post parcel locker, but after entering my address, that option was also greyed out and unavailable.
As a result, I had no choice but to pay more than $16 for delivery. When the reasonable alternatives are effectively unavailable, I feel that this becomes more than just a delivery fee. It feels more like an undisclosed additional sales tax.
I have no issue with the product or the speed of delivery, but the lack of accessible delivery options, particularly for customers living close to one of the company’s physical outlets, left a very poor impression. I won't be buying from them again (I had no choice on this occasion, as I had an eVoucher).
2026年9月3日
自発的なレビュー
Elite Supps からの回答
Hey there
Thanks for taking the time to share your feedback, and we’re really sorry for the confusion around the available delivery options.
Some of our stores don’t opt in to Click & Collect, which is why this option wasn’t available for your order. We completely understand how confusing and frustrating this would have been, particularly when you live so close to one of our stores.
We’re also sorry that the available delivery options meant you had to pay for shipping when you were hoping to use Click & Collect or a Parcel Locker.
We really appreciate you bringing this to our attention and apologise again for any confusion caused.
Elite Supps からの回答
Hey Sue
We're so happy to hear that you found our product great, ordering easy, and that it arrived quickly! We truly appreciate your positive feedback.
Elite Supps
Elite Supps からの回答
Hey Andrea
We're so happy to hear we meet all your needs! We appreciate your kind words.
Elite Supps
Wish it was next day shipping.
2026年8月17日
Elite Supps からの回答
Hey Ben
We appreciate your feedback regarding shipping speed. We are always working to improve our delivery options for our customers.
Elite Supps
Elite Supps always has what i need
My purchase was successfully delivered to my house without any faculties. The flavours they introduce to customers is always good. Love to be a loyal customer at this store.
2026年8月17日
Elite Supps からの回答
Hey Aya
We are so happy to hear that your purchase arrived safely and that you consistently enjoy our flavours. We truly appreciate your loyalty!
Elite Supps
You stole money from my husband's…
You stole money from my husband's credit card on the 28th of August 2026, ending in 2438. $10.00 which was not authorised .
another purchase which was not wanted i cancelled the first one and never recived it either but i have emails saying i have when i did not
2026年8月14日
Elite Supps からの回答
Hi Teresa
Please reach out to us by email or phone so that we can asses the issue and try and work through this with you.
Elite Supps HQ
Quick,simple and good products
2026年8月17日
Elite Supps からの回答
Hey there
We're so glad you found our products to be good, and that your experience was quick and simple! We truly appreciate your positive feedback.
Elite Supps
When you order online and this is not…
When you order online and this is not your first order, you should be given more than $5 voucher or when picking up in store should be offered a sample bag that is on display behind the counter.
2026年8月14日
Elite Supps からの回答
Hey Jenny
We appreciate you sharing your thoughts on our online ordering and in-store pickup experience. We understand your desire for more substantial rewards for repeat customers and for samples when picking up orders. Your feedback is valuable as we continuously work to improve our offerings and customer satisfaction. We will certainly consider your suggestions as we review our current policies.
Elite Supps
Beautiful and experienced staff
Beautiful and experienced staff, will always go to Eliete!
2026年8月17日
Elite Supps からの回答
Hey Julia
We're so happy to hear you had such a wonderful experience with our beautiful and experienced staff! We truly appreciate your kind words.
Elite Supps
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