The process of using the online service is very convenient. And if I actually remember to check my emails, lol theres usually a discount code I can use so they're always looking out for their customer... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Placed the order online, received a text message shortly after saying the order is ready for collection. The shop assistant was awseome, helped answer some mpre question
企業が回答しました
Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless.... もっと見る
企業が回答しました
Protein arrived open & damaged. I asked for assistance from Elite Supps and received a reply stating they cannot assist as I didn’t take up extra insurance. I replied & said this cannot be used thoug... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
連絡先
42 Wollongong Street, 2609, Fyshwick, オーストラリア
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4.3
優良
7038件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great online service and order arrived…
Great online service and order arrived fairly quickly.
2026年7月14日
Elite Supps からの回答
Hey Joseph
We are so pleased to hear you had a great experience with our online service and that your order arrived quickly. Thank you for your positive feedback!
Elite Supps
Great Products at a Great Pr
I recently purchased my supplements online from Elite Supplements and was extremely impressed with the entire experience. The website was easy to navigate, the product range was extensive, and ordering was quick and straightforward. My order arrived promptly, was well packaged, and everything was exactly as described. The quality of the products and the excellent service have given me confidence to shop with Elite Supplements again, and I would highly recommend them to anyone looking for reliable supplements at competitive prices.
2026年7月7日
Elite Supps からの回答
Hey Stephen
We are so pleased to hear about your positive experience with our online store and the quality of our supplements. It is wonderful to know that our website, product range, and efficient ordering process met your expectations. We are especially glad that your order arrived promptly and well-packaged. Your confidence in us and your recommendation mean a great deal to our team.
Elite Supps
Elite Supps からの回答
Hey Ebonie
We're so happy to hear you enjoyed our products and fast delivery! We appreciate your support and look forward to helping you again soon.
Elite Supps
Elite Supps からの回答
Hi Jarrad
We're sorry to hear you're disappointed with your purchase.
The product you purchased was sold with a disclaimer on the product page before checkout, and this information was also included in your order confirmation email, advising of the product's best before date prior to purchase.
We understand your concerns and appreciate you taking the time to share your feedback.
Good products with decent delivery…
Good products with decent delivery times and simple enough to online order.
Would like a loyal customer % off at purchase if thats a thing 😉.
2026年7月13日
Elite Supps からの回答
Hey there
We're so glad you appreciate our products and the ease of online ordering! We value your loyalty and are always looking for ways to enhance our customer experience. Your suggestion is truly appreciated.
Elite Supps
Elite Supps からの回答
Hey Ashleigh
We're so glad to hear you find our online shopping experience easy! We appreciate your positive feedback.
Elite Supps
Quick delivery convenient to nearby…
Quick delivery convenient to nearby AusPost parcel locker
2026年7月5日
Elite Supps からの回答
Hey Aaron
We're so glad to hear you appreciated our quick delivery and convenient parcel locker option!
Elite Supps
Elite Supps からの回答
Hey Dianne
We appreciate you sharing your experience. We're so happy to hear you received very quick delivery and love the product!
Elite Supps
Elite Supps からの回答
Hey Colleen
We're delighted to hear our communication and product delivery met your expectations. Thank you for your kind words!
Elite Supps
Order came faster then expected
Order came faster then expected, ordered on a Saturday it came Tuesday, was packaged well and all my items were correct, the freebies are a nice touch too, prices were fair and can say with 100 percent certainty this will br my go to shop for protein.
2026年7月12日
Elite Supps からの回答
Hey there
We are so happy to hear that your order arrived quickly and that everything was correct and well-packaged. We appreciate your kind words about our fair prices and the freebies. We look forward to being your go-to shop for protein!
Elite Supps
Purchased the mystery bottle or shakers…
Purchased the mystery bottle or shakers so purchased 5 hoping I get a mix and got the exact same bottle 5 times. I understand the mix up but when I touched base to address it they basically Whiped their hands with it and said it’s bad luck.
2026年7月20日
自発的なレビュー
Elite Supps からの回答
Hey there
Thank you for taking the time to leave your feedback.
We're sorry to hear you were disappointed with the Mystery Shaker/Bottle promotion. As the name suggests, each Mystery Shaker/Bottle is selected at random based on the stock available at the time your order is packed.
While purchasing multiple mystery items can certainly result in a mix of products, it can also mean receiving the same item more than once depending on current availability. Unfortunately, we're unable to guarantee a variety of different bottles or shakers as part of this promotion.
We understand this wasn't the outcome you were hoping for, and we appreciate you sharing your feedback. We'll be sure to pass it on to our team for consideration in future promotions.
Elite Supps
Protein arrived open & damaged
Protein arrived open & damaged. I asked for assistance from Elite Supps and received a reply stating they cannot assist as I didn’t take up extra insurance. I replied & said this cannot be used though and needs to be disposed of, how can they accept money for a product that isn’t usable? I was advised they COULD have helped me but now it’s been disposed of they can’t. I then replied & stated it hasn’t been disposed of yet so please advise my next steps? Another reply stating they stand by that they can’t help me as it’s damage due to transit/courier. So a $70 purchase not usable on receipt and no customer service at all to help their customer.
So beware- if you don’t add EXTRA insurance they won’t take responsibility for anything or provide any type of service to their customers. I will never order from here again.
2026年7月21日
自発的なレビュー
Elite Supps からの回答
Hi Stacey,
Thank you for your feedback.
We're sorry to hear you were disappointed with the outcome of your enquiry.
At checkout, we offer Easy Protection as an optional service to cover orders that are lost, stolen, or damaged during transit. Unfortunately, this option was not selected on your order. As outlined at the time of purchase, where Easy Protection is declined, we aren't able to provide compensation or replacements for damage that occurs during transit.
We appreciate that this wasn't the outcome you were hoping for. Our responses were based on the terms of the shipping option selected with your order and were applied consistently.
Thank you again for taking the time to share your experience.
Elite Supps
Elite Supps からの回答
Hey there
We're delighted to hear that you found the online ordering process easy and that you received a genuine product! Thank you for your positive feedback.
Elite Supps
Easy online shopping experience
Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless. Have purchased from elite supps previously with similarly smooth experience.
2026年7月4日
Elite Supps からの回答
Hey there
We are so pleased to hear that your online shopping experience and click-and-collect pickup were seamless. It's wonderful to know our staff provided friendly service and that you consistently have smooth experiences with us. We truly appreciate your kind words!
Elite Supps
Excellent thank you
2026年7月8日
Elite Supps からの回答
Hi there
We are so happy that you enjoyed the service!
We look forward to you shopping with us again in the future!
Elite Supps
Efficient service and a good price.
2026年7月9日
Elite Supps からの回答
Hey Craig
We're so happy to hear that you found our service efficient and our prices good. Your positive feedback is greatly appreciated!
Elite Supps
Elite Supps からの回答
Hey there
We're so happy to hear that you had such a positive experience with our service, communication, and delivery! Your kind words mean a lot to us.
Elite Supps
Bought some protein bars was wonderful…
Bought some protein bars was wonderful and delivery was good
2026年7月9日
Elite Supps からの回答
Hey Brandon
We're so happy to hear that you enjoyed the protein bars and that the delivery was good. Thank you for your wonderful feedback!
Elite Supps
Good product & delivery but bad mobile website experience
Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up!
Product is good - the chocolate mug cake is much nicer than the red velvet.
2026年7月2日
Elite Supps からの回答
Hey Tova
We appreciate your feedback on our product and quick delivery. We're truly sorry to hear about the difficulties you experienced with our mobile website. We are actively working on improving our mobile experience to ensure a smoother ordering process for everyone. We're glad you enjoyed the chocolate mug cake!
Elite Supps
Elite Supps からの回答
Hey Peta
We are so glad you are happy with our quick delivery and hope to see you shopping with us in the future!
Elite Supps
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