Always Friendly & Helpful I have been using the gym for over a year now, the staff are so friendly and helpful, I also have Personal Training, I’m always made to feel comfortable and made to push... もっと見る
所在地
所在地を変更110-114 High Street, Hoddesdon, EN11 8HD Hertford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing! I am able to book classes. always have availability! Experienced Sauna recently and loved it!
I enjoy my Pilates class on a Thursday morning and wish there were more like it during the week. The staff are always very helpful and willing to help out. In general I’m very happy and recommend... もっと見る
The whole time I was at the gym there was no staff around which I find very dangerous and unsafe incase something happened to a member. I then went back another day and again there was no staff ar... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
110-114 High Street, Hoddesdon, EN11 8HD, Hertford, 英国
4.3
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great value gym with a good selection…
Great value gym with a good selection of classes my favourite instructor is Katie she does the Tabata Zumba and others always feel welcome and have great fun
2020年2月28日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Tina,
Thanks for leaving a great review for Katie. You’re absolutely right, she goes above and beyond to make everyone’s health and fitness journey energising and fun at énergie Fitness – where you belong. We’ll be sure to share your praises with her!
Great classes
Great classes! Thanks Rachel! But the gym could do with a good hoover and clean!
2020年2月28日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Lynsey,
I hope you're well.
We are very happy to hear that you are satisfied with the gym itself and the equipment provided to you. With regards to your issues around some of the service being provided, we sincerely apologise as we want to deliver the perfect customer experience to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Great gym
Great gym, friendly staff. Wish there was classes like zumba, yoga, pilates in the afternoons though between 1 - 5pm.
2020年2月28日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Jane
Thanks for your review. We value your feedback and will pass that onto the Hoddesdon team.
We’re always working to improve and we will use your useful feedback to make improvements.
Best wishes
love the classes and the teachers and…
love the classes and the teachers and staff always helpful
2020年2月28日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Mrs Castronovo,
Thank you for taking the time to review us. The team will be thrilled to hear that you had a great experience with them at énergie Fitness.
Our instructors are continually improving and innovating their classes so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Brilliant class
Brilliant class. The member of the staff are very helpful and lots of support.
2020年2月28日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Patricia,
Thank you for taking the time to review us. The team will be thrilled to hear that you had a great experience with them at énergie Fitness.
Our instructors are continually improving and innovating their classes so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Energie Fitness - Hoddesdon からの回答
Hi Sally,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
Staff are excellent
Staff are excellent. Really friendly and helpful. Friendly gym but need to fix leaks in building.
2020年2月28日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hey Jo,
I hope you're well.
I am very sorry to hear that we have fallen short on the high standards you expect from us and we expect of ourselves. We want to deliver an amazing customer experience to every single one of our members that walk through our gym doors, it seems we have let you down on this occasion and for that we sincerely apologise and hope to make it up to you in the near future. Please speak to a member of staff and they will be more than happy to address any issues or queries you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Great place for a workout.
2020年2月28日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Ergin,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Energie Fitness - Hoddesdon からの回答
Hi Karen,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
The gym is great
The gym is great, the staff are great, it's just too busy, groups of youngsters 4-5 at a time using 2 machines, at peak times its just not worth going, you cant get on anything
2020年2月28日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Nick,
Thanks for taking the time to write a review. We appreciate the honest feedback you have given. We are continually aiming to improve the service we offer, so I will pass your comments back to the team. I'm glad you're pleased with the gym itself and the team.
really great pilates class with Laura.
2020年2月28日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Sharon,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
I have only been at the energie fitness…
I have only been at the energie fitness gym in Hoddesdon for a few weeks and have already found the staff to be so kind, friendly and very helpful. May long it continue!
Kind regards Pierina
2020年2月24日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Pierenna,
I hope you're doing well.
Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.
Thank so much for taking the time to leave a review, we really appreciate it.
Have a great day,
énergie Fitness Central Team
Good selection of classes
2020年2月23日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi there,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Energie Fitness - Hoddesdon からの回答
Hi Helen,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Disappointed
Disappointed that’ a spinning room has been built blocking out the light An at a expense of the members: we now have les space to carry out our exercise and it blocks out the light in the gym when using the cardio equipment are facing a wall before we would have a view of the high street an the light coming through the window made gym bright an airy an furthermore they have remove the televisions from the gym never been in a gym that hasn’t have TVs.
New air conditioning on to high don’t need to have air conditioning on in the winter
2020年2月22日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Edita,
I hope you're doing well.
We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Best gym around
I have used this gym for nearly two years now and am very happy to continue doing so.
The staff are always polite and available to help if required. The equipment is generally in good condition and is always clean. It can get busy at certain times but normally you can workout without having to wait for equipment to become free. Best gym around in my opinion.
2020年2月22日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Gooders,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Friendly staff but leaky roof
Friendly staff, usually not too busy, they do need to fix the leaky roof.
2020年2月22日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Allison,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Gym good bit disappointed with classes
I have only been a member for just under 2 weeks and one class has already been cancelled and one the teacher didnt turn up but luckily someone else stepped in. The gym facilities are quite good though
2020年2月22日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi Shelley,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Good value..
Good value... although quite a few people in there, there's enough machines and weights to choose from I never had to wait.
2020年2月22日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hi there,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Great staff at Hoddesdon
Great staff at Hoddesdon, always helpful
Studio is clean and always plenty of apparatus
Most instructors do the gym pride with variety of classes
2020年2月22日
自発的なレビュー
Energie Fitness - Hoddesdon からの回答
Hey Janet,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
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