eSky Travel レビュー 

564
•
TrustScore 5段階評価の3.5

3.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very nice fly searching program.Registration to wizzair is complicated, but we check later.Thank you!

企業が回答しました

5つ星のうち5の評価

I feel honored and have the pleasure of having contact with your company, you are understanding and solve the problems of your passengers in real time. Thank you, have a good day.

企業が回答しました

5つ星のうち1の評価

Esky.com is the worst booking site I’ve ever dealt with. Their cancellation policy is deliberately hostile to customers — no refund, no flexibility, and they will fight you every step of the way if yo... もっと見る

企業が回答しました

5つ星のうち5の評価

Réponses rapides concrètes, on se sent tout de suite a l'aise, a recommander impérativement, bravo franchement, souvent pas évident pour nous,(on fait pas ça tout les jours ) mais avec ..eSKY Travel u... もっと見る

企業が回答しました

企業情報

  1. 旅行・休暇

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All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!


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3.6

まあまあ

TrustScore 5段階評価の3.5

564件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(564)

過去12か月のレビュー数: 54件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Using for the first time

Using for the first time, the site is well designed and easy to navigate thru. I can say it was great experience.

2024年7月18日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi Andre,
Thank you for your kind words. I am very pleased that you appreciate our service :)
Best regards, Margaret

5つ星のうち5の評価

Positive feedback

All good service thank you

2024年7月13日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi Ian,
very nice to read this! Thanks for your feedback :)
Best regards, Margaret

5つ星のうち4の評価

Easy to connect to the site

It would be nice if the site had a help chat

2024年7月7日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi George,
thank you for your feedback. Your tips are a valuable contribution to the development of our services.
Best regards, Margaret

5つ星のうち1の評価

This is not a legit site

This is not a legit site. Their false sites make you THINK you are booking with the Airline but it is not.

All they do is add on 20% and then they go to book your airfare. Immediately after I figured it out, like within 5 minutes thee was NOT Avelo's real website I went to cancel it and did but they never removed my charge. SCAM and I am disputing!!!!

2024年6月15日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi Bob,
to clarify the matter I need your booking number and phone number. Please provide these via the form: https://linktr.ee/eskycontact.
Best regards, Margaret

5つ星のうち1の評価

Booked flight for ryanair

Booked flight for ryanair. Night before, couldn't checkin. Esky.eu advertised they would do the checkin... no contact page on website. No ability to login via ryanair. 10000% scam!!! Stay away!@@

2024年6月29日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi Matthew,
to clarify the matter I need your booking number and phone number. Please provide these via the form: https://linktr.ee/eskycontact.
Best regards, Margaret

5つ星のうち1の評価

SCUM ALERT

SCUM ALERT. i HAVE BOOKED FLIGHTS WITH ESKY AND PAID £372 AND GUESS WHAT??? AIR LINE CHANGED FLIGHT THREE TIMES i HAVE ASKED FOR REFUND THEY OFFERED £22.34 :) SCUM ALERT I WARN EVERYONE NOT TO USE THEM YOU WILL BE LEFT WITHOUT TICKETS AND MONEY AND YOU`LL WONDER WHAT HAPPENED. STAY AWAY FROM THEM

2024年6月17日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Unfortunately, since you accepted the schedule change with the airline yourself, a refund is no longer possible. If you need further information or have any questions, please feel free to contact us through the contact form https://linktr.ee/eskycontact. We will do our best to assist you.

5つ星のうち1の評価

Awful service

Awful service, not customer focused, confusing and intentionally so.

2024年5月14日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi, we cannot find your booking. Please contact us using the form on https://linktr.ee/eskycontact. We will reply as soon as possible. Kind regards, Magda

5つ星のうち1の評価

SCAM!!!!!!!

2024年5月2日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi, we do not have any data to find your booking. Please write to us using the contact form at https://linktr.ee/eskycontact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda

5つ星のうち1の評価

Horrid experience

Horrid experience. My initial flight leaving Canada got cancelled. As such, I cannot make it to my connection flight booked with esky. Their messages seem generated by an Ai chatbot, because their 4 responses were highly inconsistent, and contradicting.

There is no way to be reimbursed, even if I purchased their insurance. They cannot put me on a flight one day later, or to another destination to help. They are not willing to find a solution. Unhelpful service, and unreliable.

Don't book flights on their website. Just purchase the flight on an airline's website directly.

2024年4月24日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi,
I would like to check what has happened. Please describe this situation via the contact form: https://linktr.ee/eskycontact.
Best regards, Margaret

5つ星のうち1の評価

Absolute SCAM

Absolute SCAM - do not use, do not click to go their website once esky.eu appears in your google search. Make sure you click directly on the airline url which WILL NOT contain esky.eu - this website canabalizes the real airlines urls and cons you into thinking they’re the airline. Then they don’t book you onto the airline, they charge a myriad of “service fees” that are apparently unrefundable. Total scam. Another scammer centre out of India - don’t be fooled by the .eu url either they are Indian and scamming people left right and center.
I spoke to Rajit Swamy who refused to refund my flight amount and only 60% refund, even though it was a different airline and not the flight I selected at booking.…so basically they just stole 30% of the cost I paid for the flight that was never available in the first place. Rotten scammers.

2024年2月17日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi!
I would like to help you, so please describe your problem using the form below: https://linktr.ee/eskycontact. Please include your booking number and contact phone number in your message.
Best regards,
Margaret

5つ星のうち1の評価

A fuir a tout prix

A fuir a tout prix ! Nous avons eu un soucis d'enregistrement avec Ryanair. Ils nous ont conseiller de voir avec eSky qui détenait toutes les infos afin de pouvoir faire l'enregistrement par téléphone. Mais nos messages sont resté sans réponse. Résultat nous avons dut payer 220€ supplémentaire. Et eSky ne veut rien savoir, alors qu'il s'agit d'une erreur de leurs services. Nous sommes maintenant obligé d'aller en justice.

2023年12月11日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi,

to clarify the matter I need your booking number and phone number. Please provide these via the form: https://linktr.ee/eskycontact.

Best regards,
Margaret

5つ星のうち1の評価

Scammers be away ..

Scammers be away ... scam scam scam bad experience poor service ... unexperienced customer services ... scammers
I booked a ticket from them unfortunately the first misleading practice they use is through google ad as when you search for airline e.g., Wizz Air, you get a result from google Ad it appears as it is the official Wizz Air but it redirects you to eSky.eu to scam you
After I booked from eSky thinking that it is the official Wizz Air provider, I received an invoice from Wizz Air showing the ticket price less by 50 USD ... when I checked I noticed that Wizz Air already offering the same ticket with 50 USD less than eSky what a scam
Obibosuly, this would have not been noticed if I would've not had a registered email with Wizz Air and Wizz Air emailed me the actual invoice .... what a scam

2023年11月12日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hello, thank you for your comment. Please be informed that a service fee is charged each time to the purchase transaction of flight tickets on eSky. The said service fee is non-refundable and is charged for using the search engine, issuing a ticket and after-sale service (including handling possible refunds). Information about its amount is specified in the price summary in the booking form before accepting the purchase of the ticket.
Best Regards
eSky

5つ星のうち1の評価

APPALLING

APPALLING! They wouldn’t return my refund from Ryanair. Not until I had sent endless furious messages. It took nearly 3 exhausting months. They would no doubt have kept my money in the hopes that I’d “go away”. You got the wrong lady, ESKY! Please everyone, be very aware.

2023年6月10日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Good morning, thank you for your opinion. Unfortunately, we still do not know your reservation number, so we cannot verify the case. If you received a refund, we are happy about it with you. We wish you a nice day and best regards, eSky.

5つ星のうち1の評価

Do not use eSky !!!

Order 2 ways from TA to Sofia and back. after one day they cancelled the way from TA to Sofia but they refused to cancelled the way back. What can I do with one way ticket !!!???
Booking number 9074379270

2023年9月22日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi, I checked your reservation. I have forwarded a request to contact you and explain everything. I'm sorry for the inconvenience. Best regards, Magda

5つ星のうち1の評価

Rip off merchants

They come up first on search engine under Ryanair.esky

then just book ticket for you on OFFICIAL Ryanair website and charge you £40 for the privelage.

Shut them down Ryanair ! tantamount to fraud

2023年8月30日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Good morning, regarding your message, like any booking air tickets platform we charge a service fee which is included in the final price of your booking. This fee covers various services, such as support in case of a stolen luggage, delayed or cancelled flight, fulfilling special requests, consultation for your travel itinerary and much more. It is non-refundable. All of this information is specified in our Terms and Conditions, which you agreed to, during the booking process. If you want to go through our Terms and Conditions again, please contact us using the contact form: https://linktr.ee/eskycontact and choosing the right category and topic. In your message include your order number. Best regards, eSky.

5つ星のうち1の評価

No communication, No support - Customer Service does not exist

CAUTION CAUTION CAUTION
Magda this is my account number. 8346081511 With esky's contact page which is a cruel joke designed to avoid interacting with clients. Without Prejudice, I now truly believe and caution travelers that the website is fake and designed to create artificial demand for flights. I replied with my account details as noted below on the 21th of August 2023 - Still no contact or emails - esky is bad news - everything about them is fake - Do yourself a favor and stay away from these guys 'without prejudice everything indicates a potential scam' hey esky prove me wrong - just call or email

2023年8月17日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://linktr.ee/eskycontact and choosing the right category and topic. Best regards, Magda.

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