Evans Halshaw - BYD Shrewsbury レビュー 

985
TrustScore 5段階評価の4

3.8

Knights Way, Battlefield Enterprise Park, SY1 3AB Shrewsbury, GB


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5つ星のうち5の評価

Jack E dealt with us at BYD Shrewsbury he was fantastic, very professional, very polite and went out of his way to make a smooth easy purchase, thank you Jack very much appreciated Above and beyond.... もっと見る

企業が回答しました

5つ星のうち3の評価

This was my first time buying from this dealer, and the experience wasn’t great, once the salesman had the money he would not respond to the issues I was having. They sold me a car that had a water le... もっと見る

企業が回答しました

5つ星のうち5の評価

I had my first BYD Dolphin service from Evans Halshaw BYD recently and the service and whole experience was excellent! The service staff were really helpful and professional. They also organised a t... もっと見る

企業が回答しました

5つ星のうち5の評価

Great Welcome from Hugh. Set my wife & I at ease, Immediately. No heavy selling just useful information as requested. The car we chose was immaculately presented throughout & an exceptionally low mi... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • Knights Way, Battlefield Enterprise Park, SY1 3AB, Shrewsbury, 英国

  • 01743465414

3.8

ほぼ満足

TrustScore 5段階評価の4

985件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(985)

過去12か月のレビュー数: 5,470

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5つ星のうち5の評価

Mikhail was very friendly

Mikhail was very friendly, helpful and was able to answer every question I had. 10 stars if I could, but 5 is the limit so that will have to do :)

2024年2月16日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Nathan,

We strive to provide exceptional customer service, and it's wonderful to know Mikhail went above and beyond to assist you.

We appreciate your kind words and feedback.
Evans Halshaw Customer Services

5つ星のうち5の評価

Mikhail was great

Mikhail was great, so friendly, great salesman, very swift but without feeling rushed. Amazing.

2024年2月16日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi,

It's wonderful to know that you had such a great interaction with Mikail.

We're committed to providing excellent customer service, and we're happy to hear that you felt well taken care of.
Evans Halshaw Customer Services

5つ星のうち5の評価

Fabulous experience by Jake marsh

Fabulous experience from Jake marsh at CarStore Shrewsbury, Jake helped me pick out the perfect car for me, he listened to all my needs and wants, from the day of my enquiry to collecting the car Jake kept me informed all the way and was always on the end of the phone if I had any questions, would recommend Jake and CarStore if your looking for a new car!!

2024年2月15日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Chloe,

We're thrilled to hear that you had a positive experience with our team, and we're especially pleased to know that you were so impressed with the service you received.

We're committed to providing our customers with a seamless and enjoyable car buying experience, and it's wonderful to k now that we achieved that for you. We'll be sure to pass your feedback along to the team.

Evans Halshaw Customer Services

5つ星のうち5の評価

Can’t fault them , wonderful service

Car was in for Service and Mot as part of the service plan which I bought when buying my car from the dealership . All was done brilliantly and even included a video of the vehicle check (brakes , tyres , fluids , underbody condition etc ) which I wasn’t expecting but gave me reassurance everything was done with customer care and service in mind . Thanks guys

2024年2月13日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi David,

Thank you for your kind review and for taking the time to share your positive experience.

We are delighted to hear that you were happy with the service you received, especially the comprehensive vehicle check and the video update.

We strive to provide our customers with the best possible service and are glad that you found our approach reassuring.
Evans Halshaw Customer Services

5つ星のうち5の評価

Overall a good experience

From first contact through to purchasing the car Paul was really knowledgeable and helpful. When going into the car showroom, we were greeted very warmly, offered a drink and well looked after, by all staff. The car was ready for us to view and test drive. It was pristine, which was so good, normally cars a not really clean and you get the promise of it being valeted. This car was so clean right from the start.
My only disappointment is that we were offered an unreasonable initial offer on the car we were going to part-ex. This offer doubled over the negotiating period!! Not Paul's doing, but from management.
Apart from that, Paul was a really nice person to do business with. Collecting the car was so simple and it was immaculate.
All options on warranties, etc were very clearly explained and at no time did we feel any pressure to commit to any.
So far and its only been a few days, the car is beautiful.
Overall a very good experience.
Thank you Paul

2024年2月4日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Karen,

We appreciate you taking the time to share your experience with us. It's wonderful to hear that you had a positive experience with our staff, particularly Paul. We're glad you found him to be knowledgeable, helpful, and a pleasure to work with. We strive to create a welcoming and comfortable environment for our customers, so it's great to hear that you felt well looked after.

We understand your disappointment with the initial offer on your trade-in. We value your feedback and will take this into consideration as we continue to improve our processes. We want to ensure that all our customers feel valued and receive fair offers. We're happy to hear that you ultimately found the car you were looking for and that you're enjoying it.

Evans Halshaw Customer Services

5つ星のうち5の評価

Mikhail has been fab

Mikhail has been fab. Saw the car Sunday and had the car ready for collection the next day.
Talked us through the whole process, no faff - bush bosh done! What more could you want?!
Just need someone to buy him some better pens now ;-)

2024年2月12日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Rebecca,

It's wonderful to know that you found the whole process smooth and efficient, thanks to the excellent service provided by Mikhail.

We're thrilled that you were so impressed with his dedication and professionalism.
Evans Halshaw Customer Services

5つ星のうち5の評価

Shrewsbury store

Hugh listened to which car required . Great customer service and very helpful thank you Hugh from the Shrewsbury branch

2024年2月9日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Julie,

Thank you for your kind words.

We are delighted to hear that you had a positive experience with Hugh.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

5つ星のうち5の評価

Competitive prices

Competitive prices, good service, very friendly dealership, would thoroughly recommend

2024年2月6日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Simon,

Thank you for your kind words.

We are pleased to hear that you found our prices competitive, our service good, and our dealership friendly.

We appreciate your recommendation.
Evans Halshaw Customer Services

5つ星のうち5の評価

Dealt with jake

Dealt with jake, who was fantastic very knowledge and delivered my expectations

2024年1月5日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Ollie,

It's wonderful to know that you received excellent service and that your expectations were met.

We appreciate your kind words about Jake and will share your feedback with the team.
Evans Halshaw Customer Services

5つ星のうち5の評価

Left my care for a service and mot

Left my care for a service and mot. Not only were they all welcoming and happy to help but the service and mot didn't take long. They also hoovered and washed my car without me asking brilliant service I recommend them.

2024年2月5日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Andrew,

It's wonderful to know that our team provided you with such a welcoming and efficient service.

We strive to make every customer feel valued and to deliver exceptional care, and we're glad that we were able to exceed your expectations.

Evans Halshaw Customer Services

5つ星のうち5の評価

Definitely recommend Car Store in Shrewsbury, ask for Hugh you will get amazing service.

I recently brought a car from Car store Shrewsbury Branch.
The sales assistant who greeted us, Hugh, was extremely patient. I was with my daughter & 3 grandchildren & he was even fantastic & patient with my grandchildren.
I explained to Hugh what type of vehicle I was looking for & emphasised I was only looking. Hugh then took us out to look at a couple of vehicles that matched what I was looking for.
Hugh was able to answer all my questions about the vehicles we looked at plus more information about them.
I feel in love with one & took it for a test drive there & then, I was even allowed to take the grandchildren to “try it out”.
On return we were offered a hot drink while we looked at the vehicle in more depth & again Hugh answered more of my questions.
Once I was satisfied I brought the car with a date to pick it up.
On picking it up there was an issue with my insurance, again Hugh was so patient with me & helped me sort it out there & then so I was able to drive it away as planned. I was so grateful.
A few weeks on & there was something wrong with the tyre, I spoke to Hugh & he booked me in with the garage who then rang me with a date to take my vehicle in to be fixed.
The whole experience from start to present has been amazing & I honestly can not fault the service during or the aftercare.
I thoroughly recommend Car Store in Shrewsbury & especially Hugh. Definitely deserves the 5 stars for his patience with my questions & grandchildren.

2023年12月19日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Sharon,

We are so pleased to hear about your positive experience at our Shrewsbury branch. It's wonderful to know that you received such exceptional service from our sales assistant, Hugh. His patience and dedication to providing you with the best possible experience are truly commendable.

We are delighted that Hugh was able to help you find the perfect car and that he went above and beyond to ensure a smooth and enjoyable experience for you and your family. We appreciate your kind words and are proud to have such dedicated team members who consistently deliver outstanding customer service.

Evans Halshaw Customer Services

5つ星のうち5の評価

Hugh and all staff were very friendly…

Hugh and all staff were very friendly and helpful and gave us a stress free experience. Would recommend

2024年1月31日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Lauren,

Thank you for your kind words and 5-star rating.

We are delighted to hear you had a positive experience and appreciate your recommendation.
Evans Halshaw Customer Services

5つ星のうち5の評価

Very helpful and quick to respond to…

Very helpful and quick to respond to any queries.

2024年1月28日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Laura,

We appreciate your feedback and are glad to hear that you found our team helpful and responsive.
Evans Halshaw Customer Services

5つ星のうち5の評価

John was extremely helpful

John was extremely helpful, efficient and made the process hassle free. The vehicle is just what we wanted at a great price. I highly recommend- thank you!

2024年1月28日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Jenna,

It sounds like you found the perfect vehicle at a great price, and we're thrilled that John made the process so smooth for you.

Evans Halshaw Customer Services

5つ星のうち1の評価

Not helpful

My family have dealt with Carstore in the past so I decided to pay a visit. I’ve been on a hunt for a new car but my visit recently was a bit shocking. I had a browse on the selection of cars. I understand the purpose of the price sticker. But it is a bit of a hassle and the cars I was interested in had no stickers on them so wasn’t helpful. I spent a good hour here as the cars are scattered around inappropriately, flat tyres on some cars and I witnessed a car being driven unprofessionally on the car lot. But no one spoke to me and it seems they can not be bothered to get a sale. Just a shame considering last time I had a great experience. If you’re looking to buy a car then that’s basically impossible here as it seems unorganised.

2024年1月25日
自発的なレビュー
5つ星のうち5の評価

Good!

Cleaned the car after the MOT which was a nice touch: likely I’ll come back for my service

2024年1月26日
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Luke,

Thank you for your kind review.

We're glad you appreciated the extra touch of having your car cleaned after the MOT.

We look forward to seeing you again for your service.
Evans Halshaw Customer Services

5つ星のうち5の評価

Got me the car I wanted

Was specific about the car and year, and specs I was after. When I visited I met Mikhail, he searched around for me and was able to accommodate my needs and get me the car I wanted. Was very happy with customer service from him and the quality of the car store.

2024年1月27日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Jordan,

We appreciate you taking the time to share your positive experience.

We're thrilled to hear that you found Mikhail to be helpful and accommodating.

It's wonderful to know that you were able to find the car you were looking for and that you were happy with the overall experience.
Evans Halshaw Customer Services

5つ星のうち1の評価

This Car Store is Circus and Bradly the Head Clown

I have been involved in the purchase of a vehicle with my wife. We paid cash for the vehicle and left with it the same day. We understand the car was not quite ready and agreed to bring it back in for some issues that needed to be resolved: key battery to be ch she’s, spare Tyre to be placed correctly in boot of car, cash buffing for scratches. They also offered to add some petroleum.

We returned in the agreed date. They told us they were not ready to have the car put on the acceptable state or should have been, before selling it. We returned 3 days later, as agreed.

The car was then returned to us: with no second key, as they key actuallybelonged to a different Jaguar??????? They stole someone’s else key to make it look like it had two keys when being sold.

Then the spare Tyre was still not secured and the scratch marks not begged out.

Back again we trot, 3 days later. Now I to 10 visits of this circus with main clown being Bradly the Manager.

We are. Ow on Day 17 and still have no second d key for our car ans saga continues
. STAY AWAY from this show of disasters and they perfect the …. tickets on sale w every time you buy a car from

2024年1月6日
自発的なレビュー
5つ星のうち4の評価

Walk in, pay the price advertised,drive away same day.

Straight forward "this is the price, this is what you get" experience. Jake was helpful and provided a relaxed buying experience, good customer service and answered all my questions.

2024年1月19日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Dale,

We strive to provide our customers with clear and transparent pricing and a relaxed, helpful environment.

We're pleased to hear that Jake provided excellent customer service and answered all your questions.
Evans Halshaw Customer Services

5つ星のうち5の評価

Exceptional customer service from…

Exceptional customer service from Mikhail, made the whole buying process easy and smooth. Would highly recommend as he always keeps his word and makes you feel valued as a customer

2024年1月18日
自発的なレビュー
Evans Halshaw - BYD Shrewsbury ロゴ

Evans Halshaw - BYD Shrewsbury からの回答

Hi Asara,

Thank you for taking the time to leave this review.

We're delighted to hear you had such a positive experience with Mikhail.

It's wonderful to know that he made the buying process easy and smooth for you.

We appreciate your kind words and will share your feedback with him.
Evans Halshaw Customer Services

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