Evans Halshaw - Citroen Sheffield レビュー 

321
TrustScore 5段階評価の4.5

4.4

608 Penistone Road, Hillsborough, S6 2FZ Sheffield, GB


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... もっと見る

企業が回答しました

5つ星のうち5の評価

Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable

企業が回答しました

5つ星のうち5の評価

Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... もっと見る

企業が回答しました

5つ星のうち5の評価

Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • 608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, 英国

  • 0114 283 4949

4.4

優良

TrustScore 5段階評価の4.5

321件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(321)

過去12か月のレビュー数: 5,784

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience

Great experience, Kas was very helpful and the process was smooth and informative

2026年3月3日
自発的なレビュー
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Erika,
Kas will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services

5つ星のうち5の評価

Great experience from the team at Evans Halshaw

Fantastic customer service from the team. Had a few problems with a used car I bought all fixed in a timely manner. would not hesitate to recommend them. Wish all my experiences were like this. Well done Evans Halshaw

2026年3月2日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Sheffield Customer Services

5つ星のうち5の評価

All round service was excellent

All round service was excellent

2026年2月16日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Great communication

Great communication, great service, friendly staff on hhis occasion thank you.

2026年2月12日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services

5つ星のうち1の評価

Car broke down within weeks of purchase – ongoing dispute

Bought a used car from Evans Halshaw Citroën Sheffield. The vehicle broke down within weeks of purchase with an engine fault and they are denying liability.
I was assured at point of sale that the car had been fully checked and was suitable for a long journey. While travelling abroad (around 2 weeks after the purchase date of the vehicle), approximately 200 miles into the trip, the vehicle developed a serious engine fault warning stating it would soon become unstartable.
I contacted Evans Halshaw Citroen and was advised to have the vehicle inspected and repaired by the nearest official Citroën dealership and to bring the costs back to them. The repair was carried out by Citroen mechanics, however the same engine fault reoccurred on the return journey.
Since then, Evans Halshaw have denied responsibility for the fault and later stated that no contact was made prior to the repair, despite call records and a transcript confirming that contact did take place. Liability for the repair costs has also been disputed.
I am now in a prolonged dispute in which my rights under the Consumer Rights Act 2015, including the right to reject a vehicle that developed a fault shortly after purchase, continue to be denied.
My family has been without the car for months while this dispute continues. I would strongly advise others to avoid this dealership at all costs and save yourself the stress. In my opinion I wouldn't buy a car from a dealership who won't admit any fault on a car that broke down within weeks of purchase.

2025年8月4日
自発的なレビュー
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hi Dom,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email help@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

5つ星のうち4の評価

Service was efficient

2026年2月4日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Gary,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Citroen Sheffield Customer Services

5つ星のうち5の評価

Good workmanship

Pleasant, informative and get on with the work in hand

2026年1月26日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Celiamallin,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Citroen Sheffield Customer Services

5つ星のうち5の評価

Professional and effective…

Professional and effective communication.

2026年1月16日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

Disgusting attitude from staff on duty

Received a letter regarding a recall for the airbag in mid December, saying I must contact my nearest Citroen dealership, this being Evan’s Halshaw in Sheffield. I was passing by at 11am on 24/12/25 only to find the dealership closed. Today 10/01/26 I made the effort to go by and make an appointment to have the airbag replaced. On arrival the sales staff informed me that service was closed and I had to return on Monday, not even an offer of taking my number and they will get service to call me or even the offer of giving me their phone number to call them as I work Monday to Friday and am on the road and unable to go in during the week. The attitude of staff on duty was disgusting and this attitude made me lose my composure. One dealership I never want to have to return to. If I could give a negative rating I would

2026年1月10日
自発的なレビュー
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hi,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Citroen Sheffield Customer Services

5つ星のうち5の評価

Car MOT

The team are always friendly and professional when I visit Citroen Hillsborough for my car MOT and Service Check up. The process is always smooth. 10/10.

2026年1月9日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Alison,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Good customer service and also very…

Good customer service and also very efficient service from all the staff

2026年1月7日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Mature,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Excellent service

The staff are all lovely yet professional.

2025年12月30日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Lynn,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Happy Customer!

Excellent service from everyone I dealt with at the branch. I dealt with Jake in the sales team when I purchased my car and he was great. He explained all the options, was not pushy but patient and answered all my questions. The car had a couple of issues to sort as I viewed and bought it before the usual servicing and valeting etc. These issues were dealt with by Jake and the service team in a timely manner. I felt that Jake took care of me and my new car very conscientiously. Overall, I'm so pleased with my car and a happy customer.

2025年9月15日
自発的なレビュー
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Karen,
Thanks for sharing your recent experience!
It sounds like Jake has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Very professional with high standards .Aways kept informed every step of the way

Top quality work at a good price would recommend to anybody

2025年12月12日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello, James
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

MOT/Service - Excellent staff and service

After buying a car from Evans Halshaw in Sheffield (a good experience), I'd brought my car in for a MOT/Service.

Staff were excellent and went out of their way to be helpful, even setting me up some space to work while I waited. Highly recommend.

2025年12月12日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello, Adrian
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

The service team are professional and…

The service team are professional and efficient.

2025年8月12日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Shaw,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

The service

The service, advice, communications, everything went very well.

2025年11月24日
Evans Halshaw - Citroen Sheffield ロゴ

Evans Halshaw - Citroen Sheffield からの回答

Hello Joanne,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Sheffield Customer Services

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