As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable
企業が回答しました
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... もっと見る
企業が回答しました
Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, 英国
- 0114 283 4949
4.4
優良
323件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sorted out replacing my faulty takata…
Sorted out replacing my faulty takata air bags quicker than expected, much appreciated.
2025年7月18日
Evans Halshaw - Citroen Sheffield からの回答
Hi Samanta,
We're happy to hear that we resolved your airbag replacement faster than you anticipated.
We appreciate you taking the time to share your positive experience!
Evans Halshaw Customer Services
No pressure to buy!
Called in as I had seen a car advertised on the Internet, we had a look around outside before going inside where we were greeted by a very nice salesman who took us to see the car. The car wasn't for us but ended up buying a different car from them. I cannot express how helpful and efficient Maddie was, no pressure, just information and good advice. From start to finish everything was easy and stress free. Many thanks to Shaun who dealt with our purchase, again very helpful & reassuring with everything, great advice and above all no pressure! thank you. Brilliant service, highly recommend.
2025年7月18日
自発的なレビュー
Evans Halshaw - Citroen Sheffield からの回答
Hello Helen,
We appreciate you sharing your car-buying experience with us.
We're happy to hear that you found Maddie and Shaun to be helpful and efficient, providing a stress-free environment.
It's great to know you were pleased with the service and advice received.
Thank you for the recommendation!
Evans Halshaw Customer Services
Mercedes Benz A200 Sport
Excellent customer experience made possible by the professionalism of Dawid from the start to finishing process of purchasing my new car online from Edinburgh with collection on Thursday.
2025年7月11日
自発的なレビュー
Evans Halshaw - Citroen Sheffield からの回答
Hi Richard,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at Citroen Sheffield.
Have a nice day!
Evans Halshaw Customer Services
replaced both front airbags in less…
replaced both front airbags in less than 1hour, great service .
2025年7月7日
Evans Halshaw - Citroen Sheffield からの回答
Hi Mr Ward,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
Evans Halshaw - Citroen Sheffield からの回答
Hi David,
We're glad you found our customer service great and the drop-off and pickup straightforward.
Evans Halshaw Customer Services
Car Service Saturday AM
I had to bring the Car Service Forward and spoke to Helen Smith at the Service Desk.
On the day of the service which was a Saturday, I arrived early and was met by Hellen and shown to the waiting area. I was offered refreshments at the start and throughout and kept informed of the service progression.
An overall preasant experience.
2025年6月28日
Evans Halshaw - Citroen Sheffield からの回答
Hello David,
We're glad you enjoyed your experience and that you were well-informed during your car service.
It's great to hear the service desk was helpful and that you found the experience pleasant by Helen.
Thank you for your positive feedback.
Evans Halshaw Customer Services
Evans Halshaw - Citroen Sheffield からの回答
HI,
We appreciate you sharing your positive experience with us, and we're so glad you found our service quick and of high quality.
Evans Halshaw Customer Services
Excellent after sales service nearly a YEAR later
I bought a Audi TT Quattro in Aug 2024 which had a brake squeal. This was down to i was told new front brakes and discs & needed 'bedding in'. I was told on purchase that this would go after a few hundred miles. Sale Person Dawid said if it didn't, they would get it sorted. Almost a year later (my fault as i was away due to work) this noise did not go even after around 1k miles. I had Audi do a service on my car and investigate the issue said the noise was coming from the BACK discs and pads. I called Dawid and he explained that i should have come back sooner, but they would contribute 50% of the new brake discs and pads. This is great customer service, i should have come back a lot sooner with the issue, but they took great care of me nearly a YEAR LATER and replied to all my messages and phone calls. Dawid is a credit to Evans Sheffield, honest and i would happily purchase another vehicle from here in the future even though i live in East London!
2025年6月12日
自発的なレビュー
Evans Halshaw - Citroen Sheffield からの回答
Hello Sal,
We appreciate you sharing your experience.
We're glad to hear that the team addressed your concerns regarding the brake issue on your Audi TT, even after a considerable time.
It's great to know that you found Dawid helpful, and we value your feedback.
We are happy that you're considering us for future purchases.
Evans Halshaw Customer Services
Evans Halshaw - Citroen Sheffield からの回答
Hi Gary,
We're happy to hear that our communication met your expectations with fast responses.
Evans Halshaw Customer Services
Evans Halshaw - Citroen Sheffield からの回答
Hi Lynda,
We appreciate you sharing your positive experience with us.
Evans Halshaw Customer Services
efficient service
2025年5月27日
Evans Halshaw - Citroen Sheffield からの回答
Hello,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
Very professional and Easy to deal…
Very professional and Easy to deal with. Luke was great and even came in on his day off to do the handover.
would recommend
2025年5月23日
自発的なレビュー
Evans Halshaw - Citroen Sheffield からの回答
Hi Joshua,
We appreciate you taking the time to share your positive experience.
We're so glad the handover was easy and professional with Luke.
Thanks for your recommendation!
Evans Halshaw Customer Services
Excellent staff and workmanship
2025年5月8日
Evans Halshaw - Citroen Sheffield からの回答
Hi,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Evans Halshaw Customer Services
Evans Halshaw - Citroen Sheffield からの回答
Hi Mick,
We're delighted to hear you had a positive experience and that you were impressed with the service you received.
Evans Halshaw Customer Services
Thoroughly recommended
Great customer service with friendly, kind and helpful staff. Shaun provided an experienced and professional service with everything efficiently completed.
2025年4月18日
自発的なレビュー
Evans Halshaw - Citroen Sheffield からの回答
Hi Rebecca,
We are thrilled to hear you had a positive experience with Shaun.
We appreciate your kind words and will share your feedback with our team.
Evans Halshaw Customer Services
Great service
Shaun at Evans Halshaw Sheffield made the buying process for my used car simple and straight forward. He is great at what he does, such a nice guy and very personable. I'm really happy with my car. Thank you Shaun
2025年4月22日
自発的なレビュー
Evans Halshaw - Citroen Sheffield からの回答
Hi Linda,
We're thrilled to hear about your positive experience with Shaun.
It's wonderful to know that he made the car buying process smooth and enjoyable for you.
We appreciate your kind words about his professionalism and friendly demeanor.
We're delighted you're happy with your new car.
Evans Halshaw Customer Services
Great service
Great service! Just walked in asked to look around a few vehicles I was interested in , there was no pressure from the sales people at any point . When I had made my decision to purchase I was served by Shaun Walker who is an absolute gent!
2025年4月15日
自発的なレビュー
Evans Halshaw - Citroen Sheffield からの回答
Hi Steven,
We strive to create a welcoming and pressure-free environment for our customers.
We're delighted that Shaun provided you with exceptional service.
We appreciate your kind words and are glad you found the perfect vehicle.
Evans Halshaw Customer Services
All good with this service and would…
All good with this service and would highly recommend
2025年4月12日
Evans Halshaw - Citroen Sheffield からの回答
Hi Gary,
We're so happy to hear you had a positive experience and would recommend our service.
Evans Halshaw Customer Services
Recall
Ask to tell them what they did on recall never told me been told by a friend what they should have done said they would tell me by email never did
2025年4月10日
Evans Halshaw - Citroen Sheffield からの回答
Hi Paul,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Professional throughout
The service department are always professional but with this maintain a warm and engaging manner.
I was kept well informed with regards to all the service and MOT work required on my car.
Would highly recommend
2025年3月7日
Evans Halshaw - Citroen Sheffield からの回答
Hi Suzanne,
We are delighted to hear that you were happy with the service you received.
We appreciate your feedback and are glad you found our staff professional and engaging.
We are committed to providing excellent customer service and are thrilled you would recommend us.
Evans Halshaw Customer Services
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