As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable
企業が回答しました
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... もっと見る
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Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, 英国
- 0114 283 4949
4.4
優良
323件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff on service reception were…Helen
The staff on service reception were very efficient and helpful particularly Helen who gave me a follow up call a few days later which proved very useful. Nigel in the workshop was another member of the team that deserves a mention
2025年1月9日
Evans Halshaw - Citroen Sheffield からの回答
Hi Nicholas,
It's wonderful to hear that Helen and Nigel went above and beyond to assist you.
We'll be sure to pass along your kind words to them.
We value your business and hope to see you again soon.
Evans Halshaw Customer Services
Evans Halshaw - Citroen Sheffield からの回答
Hi Liz,
Thank you for your wonderful feedback.
We're so glad you had a smooth and positive visit.
Evans Halshaw Customer Services
Staff are very professional and polite…
Staff are very professional and polite always happy to answer anything you ask them thanks
2025年1月13日
Evans Halshaw - Citroen Sheffield からの回答
Hi Mr Saddington,
We strive to provide excellent customer service, and your comments are encouraging.
We value your business and hope to see you again soon.
Evans Halshaw Customer Services
I felt valued and welcome
I felt valued and welcome, the staff treated me with respect and updated me on the ongoing work, very friendly
2025年1月7日
Evans Halshaw - Citroen Sheffield からの回答
Hi Peter,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
Evans Halshaw - Citroen Sheffield からの回答
Hello,
Thank you for your kind words.
Evans Halshaw Customer Services
Great service…
2nd service all done well kept informed service personnel very helpful and car was ready well before time quoted thanks again .
2024年12月20日
Evans Halshaw - Citroen Sheffield からの回答
Hi,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
CLASS ACT
It a first class company have been dealing with them for 35 years, hope to have a new car next year
2024年12月18日
Evans Halshaw - Citroen Sheffield からの回答
Hi Michael,
Thank you for your kind words and long-standing loyalty.
We appreciate your business and hope to continue serving you for many years to come.
Evans Halshaw Customer Services
Clean environment
Clean environment, friendly and helpful staff especially Shaun, super helpful making sure we got exactly what we wanted, talk about satisfaction with lots of tea, coffee & hot chocolate offers 😋
2024年12月13日
自発的なレビュー
Evans Halshaw - Citroen Sheffield からの回答
Hi Maroyo,
Thank you for your kind words.
We are delighted to hear that you had a positive experience and that you found Shaun friendly and helpful.
We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services
Well looked after
As always, Helen and the team in Servicing have looked after me and my car well, thank you to them all
2024年12月3日
Evans Halshaw - Citroen Sheffield からの回答
Hello Catherine,
Thank you for your kind words.
We're delighted to hear you had a positive experience with Helen and the team.
Evans Halshaw Customer Services
Great service from all
2024年11月26日
Evans Halshaw - Citroen Sheffield からの回答
Hi David,
Thank you for your five-star rating!
We appreciate your kind words about our service.
Evans Halshaw Customer Services
First class experience
From our initial correspondence to dropping our car off and subsequent collection, we were always kept well informed. Your service advisor Helen Smith was our point of contact and she was excellent. Thank you Helen.
2024年11月25日
Evans Halshaw - Citroen Sheffield からの回答
Hello Trevor,
We appreciate your kind words and are thrilled to hear about your positive experience with Helen.
We're glad you found our service advisor helpful and that you were kept informed throughout the process.
Evans Halshaw Customer Services
Great repair service from Lee
Great service from Lee who repaired my Citroen DS3 as soon as possible and went out of his way to ensure the repairs were completed on time. Lee is a credit to the company Welldone Lee *****
2024年11月25日
Evans Halshaw - Citroen Sheffield からの回答
Hi Cindy,
We're delighted to hear about your positive experience.
It's wonderful to know that you were impressed with the service you received.
We appreciate your kind words about Lee's dedication and commitment to providing excellent service.
Evans Halshaw Customer Services
Very Good Service
Very professional and friendly service, who dealt very quickly with my vehicle. I was particularly impressed with the followup calls I received from them even after I'd got my vehicle back. Definitely would use them again.
2024年11月13日
Evans Halshaw - Citroen Sheffield からの回答
Hi Ian,
Thank you for your kind words.
We are delighted to hear that you were impressed with our service and found our staff to be professional and friendly.
We appreciate your feedback and are glad you found our follow-up calls helpful.
Evans Halshaw Customer Services
Evans Halshaw - Citroen Sheffield からの回答
Hi Stuart,
We're so glad to hear you had a positive experience.
We appreciate your feedback and will continue to strive for excellence.
Evans Halshaw Customer Services
Evans Halshaw - Citroen Sheffield からの回答
Hi Simon,
We appreciate your kind words about our reception team.
We strive to create a welcoming and comfortable environment for all our guests.
Evans Halshaw Customer Services
Excellent customer service with Shaun…
Excellent customer service with Shaun today when purchasing a vehicle
2024年10月26日
自発的なレビュー
Evans Halshaw - Citroen Sheffield からの回答
Hi Oliver,
Thank you for your kind words about Shaun.
We are delighted to hear you had a positive experience.
Evans Halshaw Customer Services
Overall service from the staff very good
Very impressed with the level of customer service
2024年10月22日
Evans Halshaw - Citroen Sheffield からの回答
Hello Stuart,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
I was listened to and attended quickly…
I was listened to and attended quickly in sorting my car out and got me back on wheels.
2024年10月17日
Evans Halshaw - Citroen Sheffield からの回答
Hi,
At Citroen Sheffield we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Good service
2024年10月18日
Evans Halshaw - Citroen Sheffield からの回答
Hi Mary,
Thank you very much for leaving a 5* review.
Have a great day!
Evans Halshaw Customer Services
Don't buy a Citreon
Terrible from start to finish. 11 days delay to fix my car after damaging it. £1k of the quote you admitted in the end it likely didn't need. Told me my car was ready when it wasn't, wasting my time coming. Had to come in 3 times just to get a quote, which you still wouldn't give me. Overall would do businesses again with Evans and they have lost my faith in Citreon.
2024年9月1日
Evans Halshaw - Citroen Sheffield からの回答
Hi James,
We understand your frustration with the recent experience you had.
We strive to provide excellent customer service and it's clear we fell short of your expectations.
We value your feedback and will use it to improve our processes.
Evans Halshaw Customer Services
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