Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... もっと見る
企業が回答しました
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... もっと見る
企業が回答しました
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Whitehall Road, LS12 4RJ, Leeds, 英国
- 0113 387 4400
4.4
優良
566件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
easy to book the car for service and…
easy to book the car for service and mot
problems priced immediate and carried out the same day
easy collection when complete
2026年6月17日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Steven,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Patrick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Josh did an excellent job
Josh did an excellent job, very helpful, friendly service, not pushy like some places can be. Would definitely recommend using there services.
2026年5月30日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Josh at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hi Mark,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Great Customer Care for Service and MOT
Very happy with the attention and service received from everyone involved in booking my car in for a service and MOT, collection from my home, updates from mechanics after inspection and advising when car was ready and returned to my home by your driver.
2026年6月2日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Carol,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello David
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Brand Customer Services
Efficient and friendly staff
Efficient and friendly staff. A quick remedy for the recall and very good coffee.
2026年6月8日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Kevin
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Julie,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Laurence,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Adrian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Good pleasant staff that kept me…
Good pleasant staff that kept me informed with details about my car, a good company to do business with.
2026年5月26日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Christopher,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Offered a 24hr test drive, which was reduced to 10mins!!!
Just wasted 5 hours of my time with these guys, and got nowhere. About 2 weeks ago, I filled in an advert online for a 24hr test drive. The following day, I got a call inviting me to the test drive. I turn up and I'm offered, in the salesman's words, "A quick 10min spin around the block". I politely declined and was offered a 3 hour test drive in about 10 days time. So went for the 3 hour test drive and was asked to wait. Took over 20 mins before I spoke to someone who wanted to help me with the test drive.
First he complained about the weather, then he complained about his colleagues going on holiday. Then he got me to download an App and walked away to help other customers. After some time, he came back to me and then complained again about low staff, and then told me to wait (could be 15 or 20mins) to get on their insurance . . while we were waiting for someone to put me on the company policy, I noticed on the App the car I was test driving had 80 miles of range. He said to me, "You're going out for 3 hours," I looked at the time and asked if they are open late, as I had been there around 40mins by this time. I mentioned the range, and asked if while we are waiting, more charge can be put in the car. He complained that they only had one car charger and I would have to wait an hour for more range in the EV.
At this point, I decided to leave - I was just tired of hearing this salesperson moan, complain, and make excuses.
24 hour test drive, is so misleading. In my experience, it's a lie. How anyone can buy a £35k car from, "A quick 10min spin around the block", I will never understand.
2026年5月26日
自発的なレビュー
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Dear,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Great communication
Great communication. Timely service. Efficient and friendly staff, nice courtesy car. Above and beyond!
2026年5月22日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Melanie,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Paul,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Evans Halshaw Citreon Leeds staff very…
Evans Halshaw Citreon Leeds staff very friendly excellent services
2026年5月20日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Mick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Peter.
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
The experience of using their services…
The experience of using their services was first class. Everything was explained in detail.
2026年5月15日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Bob,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Service and MoT
Everything went smoothly and was done very quickly. Car works a dream now.
2026年5月16日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello James,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
I was dealt with politely and…
I was dealt with politely and efficiently. Thanks to all in the Servicing department
2026年5月15日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Joe,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Very proffesional service and polite…
Very proffesional service and polite young men who put me at my ease being a women in a man’s environment. I was very impressed
2026年5月13日
Evans Halshaw - Citroen/Leapmotor Leeds からの回答
Hello Janet,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
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