Evans Halshaw - Citroen/Leapmotor Leeds レビュー 

566
TrustScore 5段階評価の4.5

4.4

Whitehall Road, LS12 4RJ Leeds, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.

企業が回答しました

5つ星のうち5の評価

Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... もっと見る

企業が回答しました

5つ星のうち5の評価

I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... もっと見る

企業が回答しました

5つ星のうち1の評価

Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

566件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(566)

過去12か月のレビュー数: 5,614

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Recall

Polite and very helpful staff,job done on time and no fuss

2026年3月10日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello Laura,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Efficient staff

2026年3月5日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

HelloLinda,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hi,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Great service

Great service. I had a couple of issues but mark went above and beyond to rectify. Many thanks

2026年2月27日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Joshua Bertram-Robb was extremely…

Joshua Bertram-Robb was extremely helpful. He presented excellent customer service and told us exactly what we needed to know. Communication between the team was of a very high standard and this helped to make the overall buying and selling experience extremely stress free. Realistic trade in valuations on used vehicle. Excellent after sales support provided. Would highly recommend.

2026年2月27日
自発的なレビュー
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hi Barbara,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it's great to see you had such a positive experience with Joshua at the Dealership

Have a lovely day!

Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Safety recall

Recall done and on time.

2026年2月25日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello, Steven
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Service very good

Service very good

2026年2月23日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Great Service

Great friendly service from the team at Citroen Leeds

2026年2月20日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

CURTIOUS AND EFFICIENT,

CURTIOUS AND EFFICIENT,

2026年2月12日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

I am shocked…

I am shocked by the standard of work produced by this dealership, which has left me seriously doubting whether the work I’ve paid for has been performed correctly or at all. I feel my own trust has been misplaced by not double-checking their recommendations against my previous paperwork.

After a recent major service including a timing belt and water pump, I discovered the coolant expansion bottle was completely empty. This is a critical safety oversight that risked damage to my engine. This follows a previous incident where an oil filter was left loose after a service, causing a months-long leak.

Most concerningly, my records show I have been billed twice for the same part in less than a year. Despite paying for a new one, the health check I was handed after the work still flagged the part as 'worn'. Their internal systems should have flagged this was a new part, and a proper physical inspection if performed should have confirmed it and questioned it.

I would advise if you use this dealership for services / repairs to verify the work has actually been done and to cross-reference your invoices and health reports. Don’t be afraid to challenge any work advised.

2026年1月30日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hi Stephen,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Came for annual service

Came for annual service. Kept informed of process.

2026年1月30日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello Carly,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち4の評価

Lads on service desk very good.

Lads on service desk very good.

2026年1月8日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello Barry,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services

5つ星のうち4の評価

Service staff were lovely but my car…

Service staff were lovely but my car wasnt taken in for investigation till 4pm meaning i didnt get my car back till the folling day

2026年1月8日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

You could modify the app to let you…

You could modify the app to let you fill the stars fully, otherwise you could end up with 1 star or none at all.

2026年1月2日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hello,
We appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

A joke 9 months waiting for a part for…

A joke 9 months waiting for a part for a 74 plate van with less than 20k miles on it

2025年4月3日
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hi Damien,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

Do not get any EV car from citroen

Do not get any EV car from citroen, you will be told they have a good range and mile as well as battery life, a full battery will not last you more then 70 to 80 minutes, unless you recharge, citroen will charge you for any diagnostics they carry out, which is over £800:00, even if your car is under WARRANTY, please, please keep away from citroen-Evans Hallshaw, check their reviews on EV cars on Tik Tok, if there is any fault with your brand new car that you take from their show room, please check your paper work, itsjust best to stay away from them and Danny who mis-leads you, just do your research on the company before you deal with them.

2025年12月19日
自発的なレビュー
Evans Halshaw - Citroen/Leapmotor Leeds ロゴ

Evans Halshaw - Citroen/Leapmotor Leeds からの回答

Hi Mohammed,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com? They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

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