Great service from David Dewhurst at Evan’s Halshaw Ford Preston who made the process of buying my used car from my home in Aberdeenshire very straightforward. All of my questions and queries about... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent Service. Beth Thompson is fantastic. Total professional, extremely helpful, went above and beyond to ensure we got exactly what we wanted. Certainly an asset to Evans Halshaw. Ali Smith... もっと見る
企業が回答しました
Avoid Evans Halshaw Preston if you value good customer service. I've had repeated issues with poor workmanship and even worse communication. After an air conditioning repair, my van was returne... もっと見る
企業が回答しました
Our van was a great purchase, really helpful staff in the showroom couldn’t have asked for anything more.
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Port Way, Ashton-On-Ribble, PR2 2YQ, Preston, 英国
- 01772 204000
2.3
期待以下
14件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Avoid Evans Halshaw Preston if you…
Avoid Evans Halshaw Preston if you value good customer service.
I've had repeated issues with poor workmanship and even worse communication. After an air conditioning repair, my van was returned dirty and with the front indicator left unplugged. Months later, the air conditioning failed again, a fault I'd previously reported was still unresolved, and despite promises from the service team that a manager would call me back, nobody ever did.
After weeks of chasing, I was simply told to join the back of the queue for another appointment. No ownership, no accountability, and no attempt to resolve the problems.
Very disappointing experience from a main dealer. I won't be returning.
2026年7月14日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hello John,
Thanks for sharing your feedback on your experience with Ford Transit Centre Preston. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com? They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Customer Services
Don't use
Awful experience, had to return van 3 times .staff rude and unknowingly thought I'd got my van back but been left on carpark unattended for 2 week .eventually I got refund
2025年12月18日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Ford Transit Centre Preston Customer Services
Can’t wait to collect my new van this…
Can’t wait to collect my new van this week! Great service from start to finish
2024年9月23日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi Rachael,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Evans Halshaw Customer Services
My family have bought vans from here…
My family have bought vans from here for a number of years, great team of guys!
2024年9月22日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi Daniel,
Thank you for your kind words - we're glad to have been of service!
Take care,
Evans Halshaw Customer Services
Our van was a great purchase
Our van was a great purchase, really helpful staff in the showroom couldn’t have asked for anything more.
2024年6月5日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hello Sharon,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
Terrible customer service trying to…
Terrible customer service trying to ring the service department for 2 days no answer?? I want to take my ford ranger in as it has a problem and is under warranty..not the first time I've had bad service from these..
2024年6月13日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi Imran,
I am sorry to hear that you are struggling to get through to our Ford dealership in Preston.
Please email us with your details to service.followup@pendragon.uk.com and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Customer Services
Great service from David Dewhurst at…
Great service from David Dewhurst at Evan’s Halshaw Ford Preston who made the process of buying my used car from my home in Aberdeenshire very straightforward. All of my questions and queries about the car were answered quickly and the car arrived all nicely valeted and exactly as described.
Wouldn’t hesitate to use this dealership again.
Thanks
2024年2月26日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hello Craig,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience with David.
We look forward to welcoming you back.
Evans Halshaw Customer Services
Don't get your vehicle MOT done here
Don't get your vehicle MOT done here! Or you will be done over. These guys do not care about the customer satisfaction. They only care about how much money they can get out of you. I'm not going to bother writing how they have behaved because you only need to read the rest of the reviews about this company. You can understand why they are closing so many dealerships down. The Customer service is shocking at the PRESTON branch, and please don't write how sorry you are about my experience like the other reviews 🙈
2023年10月16日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hello Colin,
Thank you for your review.
We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
A++++ great service from the team
2023年9月8日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi Matt,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Excellent Service.
Excellent Service.
Beth Thompson is fantastic. Total professional, extremely helpful, went above and beyond to ensure we got exactly what we wanted. Certainly an asset to Evans Halshaw.
Ali Smith
CMS North West Ltd
2023年8月4日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi Ali,
Thank you so much for taking the time to review your experience with Beth.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Evans Halshaw Customer Services
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi Sean,
Thank you for choosing Evans Halshaw!
All the best!
Evans Halshaw Customer Services
Special Thanks to the DP at Evans…
Special Thanks to the DP at Evans Halshaw Preston and Head of Business David Dewhurst made my Purchase easy and straight forward Was A Pleasure Would Highly Recommend Thanks again Andrew Rainey
2023年2月1日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the Ford Transit Centre in Preston.
Have a lovely day!
Evans Halshaw Customer Services
ive just purchased another used ford…
ive just purchased another used ford ecosport haveing allready had 4 uesd fords from evans hallshaw preston dave dewhurst the sales guy was brilliant great guy to talk to and explanded all paperwork from start to finish nothing was to much trouble for dave
2022年6月30日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi Robert,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Customer Services
Worst Company
Took our car in for a health check, after nearly an hour i got a phone call from Evans Halshaw to say sorry we have had a problem with you car, i asked what, oh we have dropped your car of the ramp. We went back to Evans Halshaw spoke to the mechanic told me it was his fault did not check it, i said to the service manager (Andrew) your incompetent, his reply to me, What`s your problem we are repairing it for free. Disgrace.
Rude Staff. (service Manager)
Incompetent Staff.
Lack of Professionalism.
No customer care at all.
No After care.
Nothing more to say.
2022年3月28日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Preston からの回答
Hi Paul,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
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