On 17 August I contacted Evans Halshaw Ford Lincoln about an Audi A7 they had advertised and if there had been any damage repairs to the car. Peter Hardy replied, confirming in email that there had b... もっと見る
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レビュアーのコメントを見てみましょう
Peter of Evan Halshaw Lincoln was god sent. Kept me informed of the situation. He was patient and understanding. A nice smooth process to the purchase. The collection of the vehicle was perfect and ev... もっと見る
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No pressurised sales talk , just helpful advice regarding different makes and models. Showed us several vehicles on site which convinced us our initial first choice would be totally unsuitable , and... もっと見る
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We recently replaced our Ford Puma with Jason from used car sales. He showed patience and understanding throughout the transaction and was very pleasant to deal with. He helped us achieve an accepta... もっと見る
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企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
FordStore, 1 Outer Circle Road, LN2 4HZ, Lincoln, 英国
- 01522 530101
4.0
ほぼ満足
703件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I dealt with Jake and he was very…
I dealt with Jake and he was very helpful and friendly. Got everything sorted and made the whole car buying experience very smooth. Very happy with the service I received. Would recommend.
2025年2月19日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hi David,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience and were happy with the service you received from Jake.
We appreciate your feedback and are glad you found the process smooth and your questions answered.
Evans Halshaw Customer Services
My car was serviced on Saturday morning…
My car was serviced on Saturday morning and I am very happy with it
2025年2月15日
Evans Halshaw - FordStore Lincoln からの回答
Hi Peter,
Thank you for your kind words.
We're delighted to hear that you were happy with the service you received.
Evans Halshaw Customer Services
Swift services
Jake was very helpful with purchasing a car at Evans Halshaw Lincoln. Paper work was swiftly done no problems.
2025年2月15日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hi Meg,
We appreciate you taking the time to share your feedback about Jake.
It's wonderful to know that you found the process smooth and efficient.
Evans Halshaw Customer Services
An easy and efficient service
All the paperwork and actions were fully explained as the process progressed. I never felt nervous about the change of vehicle as I bid farewell to the 5th Mondeo I have had.
2025年2月13日
Evans Halshaw - FordStore Lincoln からの回答
Hi David,
It's wonderful to know that you felt confident and well-informed throughout the process.
We strive to provide our customers with a seamless and enjoyable experience, and your feedback reinforces our commitment to doing so.
Evans Halshaw Customer Services
Excellent service from Jake
Excellent service from Jake. A little daunting buying a car by myself but Jake made everything simple. I was able to take the car out for a test drive by myself, and didn’t find myself pressurised into making any decisions.
2025年2月12日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hi Vanessa,
We are delighted to hear that you had a positive experience buying a car with us.
We are glad that you found the process simple and that you were able to take the car for a test drive without feeling pressured.
We appreciate your feedback and will share it with Jake.
Evans Halshaw Customer Services
Just bought our daughter’s first car…
Just bought our daughter’s first car from Evans Halshaw in Lincoln. We dealt with Martin who went above and beyond to fix any issues we had with the car before we purchased it.
We would definitely buy from here again in the future.
2025年2月7日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hi James,
It's wonderful to know that Martin provided such exceptional service and addressed your concerns before the purchase.
We strive to ensure customer satisfaction and appreciate your kind words.
We hope you and your daughter enjoy the car.
Evans Halshaw Customer Services
Craig at the Lincoln office is an…
Craig at the Lincoln office is an absolute star! His advice was practical and unbiased. He gave honest advice about both the cars that I had shortlisted.
2025年2月8日
Evans Halshaw - FordStore Lincoln からの回答
Hi Prejal,
Thank you for your kind words.
We are delighted to hear you had a positive experience.
We appreciate your feedback and will share it with Craig.
Evans Halshaw Customer Services
Lovely car, poor customer service experienced
Can’t complain about the car it’s very nice. But I think the service was pretty poor to be honest. ignored numerous emails when I was asking questions thought out the buying and asking for a response to the point I had to call up on a few occasions to see what the next steps were with trading my car in and buying the new car. My car was purchased at 22.5k, you’d expect at a minimum when collecting the car that it’s clean and polished. When I picked it up it had water marks all over, dirty windows, white hairs all over the car on the seats/fabric and a muddy footwell. Once the transaction was complete it felt like the salesmen’s couldn’t wait to kick us out, doesn’t feel me with much confidence if I was was to return with any warranty problems with the car. Not sure I’d come back to Evans Halshaw Lincoln again after this experience
2025年2月1日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hello Sam,
We understand your disappointment with the service you received during the purchase of your new car.
We strive to provide a positive and seamless experience for all our customers, and it's clear we fell short in this instance.
We will take your feedback seriously and use it to improve our processes and ensure that our customers receive the level of service they deserve.
Evans Halshaw Customer Services
Craig was fantastic not pushing was…
Craig was fantastic not pushing was well informed and made me really comfortable as a woman. he knew all about the car and explained everything in a clear way.
would highly recommend friends and family to come to Craig if they want a car.
thank you craig 🙂
,
2025年2月7日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hi Michelle,
We're thrilled to hear that you had such a positive experience with Craig.
It's wonderful to know that he made you feel comfortable and confident throughout the process.
We strive to provide our customers with knowledgeable and friendly service, and we're glad that Craig met your expectations.
Evans Halshaw Customer Services
The experience was good and craig…
The experience was good and craig explained everything and I couldn't fault him.
2025年2月7日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hi Paul,
We're thrilled to hear you had a positive experience.
It's wonderful to know that you found Craig's explanations helpful and informative.
We appreciate your kind words and will share your feedback with the team.
Evans Halshaw Customer Services
Financial conmen avoid these at all costs.
Terrible treatment by the Lincoln commercial vehicle team. I wanted to purchase a nearly new Ford Ranger and they were more than happy to sell it to me until I told them I didn't wish to use their financing options. Once I explained I'd be financing the vehicle myself using another company they point blank refused to sell me the vehicle. This cannot be legal where they insist you take out an inflated finance agreement if you wish to purchase from them. It might be the £14000 commission they stood to receive on the product. I paid a deposit which despite refusing to sell me the vehicle they have yet to return.
2025年2月6日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hello John,
We understand your frustration with the experience you had with our commercial vehicle team.
We strive to provide excellent customer service and are disappointed to hear that your experience fell short of your expectations.
We will investigate this matter further and take appropriate action to ensure that this doesn't happen again.
Evans Halshaw Customer Services
Evans Halshaw - FordStore Lincoln からの回答
Hi Barry,
We strive to create a positive and supportive environment for all our customers.
Evans Halshaw Customer Services
Fantastic customer service throughout…
Fantastic customer service throughout by Craig Bowness. Thank you so much for making our purchase a great experience. Thank you also for the extra attention to detail with prepping the car. Would definitely be back!
2025年2月4日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hello,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and are happy with your purchase.
We appreciate your feedback and are proud of the service provided by Craig.
Evans Halshaw Customer Services
Evan Halshaw lincoln
I wanted a new car from walking into Evan Halshaw to leaving complete with the fact I had a new car to pick up the service from the young lad Ben was so easy his personality shone through very knowledgable for his age kept in touch with me whilst waiting for the car to be delivered to Lincoln I felt I was being given 5 star service
2025年1月23日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hi Mrs Griffiths,
We're thrilled to hear about your positive experience with Ben.
It sounds like he went above and beyond to make your car buying journey enjoyable.
We're proud to have team members who are passionate about providing excellent service.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Great experience
Great experience, smooth exchange with friendly knowledgeable staff. Not my first Evans Halshaw car, not be my last
2025年1月30日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hi Daryl,
We are delighted to hear that you had a positive experience with our friendly and knowledgeable staff.
Evans Halshaw Customer Services
I recently bought a used vehicle from…
I recently bought a used vehicle from Jake at Evan Halshaw in Lincoln and I must praise him on his great service he is an asset to the company and my experience from start to finish was brilliant … nothing was too much trouble
2025年1月31日
Evans Halshaw - FordStore Lincoln からの回答
Hi Debbie,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience and are happy with your new vehicle.
We appreciate your feedback and are proud of the service provided by our Jake.
Evans Halshaw Customer Services
Great experience!
Martin was absolutely fantastic, made the experience of buying my car really straight forward - he was kind but experienced and even came in on his day off to fit around my schedule. Would come back to Evans Halshaw again.
2025年1月31日
自発的なレビュー
Evans Halshaw - FordStore Lincoln からの回答
Hi Rebecca,
We're thrilled to hear about your positive experience with Martin.
It sounds like he went above and beyond to make your car purchase smooth and enjoyable.
We appreciate you taking the time to share your feedback, and we're proud to have employees like Martin who embody our commitment to exceptional customer service.
Evans Halshaw Customer Services
Excellent service
Excellent service. Excellent communication. Very polite and helpful staff
2025年1月25日
Evans Halshaw - FordStore Lincoln からの回答
Hi,
Thank you for your kind words.
We are delighted to hear that you had a positive experience with our service.
Evans Halshaw Customer Services
Evans Halshaw - FordStore Lincoln からの回答
Hi,
We appreciate your kind words and are glad to hear you had a positive experience with our service.
Evans Halshaw Customer Services
Evans Halshaw - FordStore Lincoln からの回答
Hi Jason,
Thank you for your kind words.
We are pleased to hear that you had a positive experience with our team.
Evans Halshaw Customer Services
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