Evans Halshaw - Hyundai Gateshead レビュー 

466
TrustScore 5段階評価の4.5

4.5

Shearlegs Road, Felling-By-Pass, NE8 3EJ Gateshead, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Buying my first car in the UK was a big step, and Sam made the whole experience smooth and stress free from start to finish. As I live several hours away from Gateshead, almost everything was ha... もっと見る

企業が回答しました

5つ星のうち5の評価

Great communication- timely and as promised arrangements and updates. Car treated with care with full works report. Staff friendly and helpful. Front desk phone line dependable for getting answered co... もっと見る

企業が回答しました

5つ星のうち5の評価

How great it has been to have a young man with both the knowledge and helpful attitude to guide us through the experience of purchasing a new vehicle. Josh Heatlie has made this purchase straightfor... もっと見る

企業が回答しました

5つ星のうち4の評価

Staff friendly, efficient and professional but parking a total nightmare. Difficult to check your car in if you can't park. Tech staff let me use the MOT bay otherwise there was nowhere else to park.

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • Shearlegs Road, Felling-By-Pass, NE8 3EJ, Gateshead, 英国

  • 0191 477 0066

4.5

優良

TrustScore 5段階評価の4.5

466件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(466)

過去12か月のレビュー数: 5,349

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really good staff at this dealership

Really good staff at this dealership. Michael has been great sorting out our new EV and advising us the best car to go with. Great experience in store, always warm and friendly. OH loves the new wheels thank you.

2026年5月22日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello Linda,
Thanks for sharing your recent experience!
It sounds like Michael has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Exceptional service cannot fault the…

Exceptional service cannot fault the service and help in this dealership. 10 stars ✨

2026年5月20日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello Raymond,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Gemma Snape made this a breeze

Gemma Snape made this a breeze. Highly recommend her!

2026年5月19日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello Cheryl,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Jemma was great to deal with when…

Jemma was great to deal with when buying a used car. Good communication and customer service. Thank you.

2026年5月15日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello,
Jemma will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Gateshead Customer Services

5つ星のうち5の評価

Jemma was really informative and…

Jemma was really informative and helpful polite and patient.
She didn’t come over with the hard sell and nothing was a bother for her. She delivered everything she said when we first seen the car.
Handover went really smooth. Credit to the company. Thank you for your help 😊

2026年5月15日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello,
Jemma will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Gateshead Customer Services

5つ星のうち4の評価

Very efficient service reception…

Very efficient service reception department

2026年5月8日
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.

Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Bought a car from Evan’s Halshaw…

Bought a car from Evan’s Halshaw Gateshead, Jemma had been brilliant from start to finish making a purchase of a used Renault a pleasure. She couldn’t have been more helpful and answered all our questions, thanks so much Jemma!

2026年5月12日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello Jo,
Thanks for sharing your recent experience!
It sounds like Jemma has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Jemma was fantastic

Jemma was fantastic, really helpful and patient while finding the best car for us.

2026年5月8日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello Amy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Excellent swrvice

Always keep you upto date on progress

2026年1月5日
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello Joy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Great service from friendly helpful staff

Great communication- timely and as promised arrangements and updates. Car treated with care with full works report. Staff friendly and helpful. Front desk phone line dependable for getting answered compared to Service department phone line. When my Genesis EV is required to next visit a garage I’ll be looking to send it here.

2026年4月22日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち4の評価

Timely and efficient service

Timely and efficient service. Pleasant and helpful staff.

2026年4月29日
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Hundred percent in everything

Hundred percent in everything

2026年4月26日
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Gateshead Customer Services

5つ星のうち5の評価

Jemma was great throughout the process…

Jemma was great throughout the process of buying my car.
Fantastic communication and very patient with my indecisiveness.
Very thorough and knowledgeable with all of the information needed and required.
Great process and I would highly recommend, thank you

2026年4月25日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello Jemma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Evans Halshaw Hyundai Gateshead Customer Services

5つ星のうち5の評価

Jemma was brilliant with giving a…

Jemma was brilliant with giving a honest sales pitch.
She supported me with the purchase and put up with my computer skills or rather lack of.
She was always pleasant and positive.
Happy with my whole experience

2026年4月23日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hi Gayle,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jemma at dealership.
Have a lovely day!
Evans Halshaw Hyundai Gateshead Customer Services

5つ星のうち1の評価

The worst company ever

Revised version as it hurt the dealerships feelings...
The worst company ever. Strongly advise you purchase your vehicle elsewhere, unless you know with 100% certainty that you will not have any issues. Ive been waiting nearly a month for someone to confirm the mileage. Thats it. They can't even do that. Pathetic. Thats just the tip of the iceberg of what ive been dealing with. This comedy show has been going on since Jan 27th. They need a new manager and ideally someone who knows what they are doing...

2026年4月14日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello Simon,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Hyundai Gateshead Customer Services

5つ星のうち5の評価

Great Service

My 5 star review reflects the professionalism, expertise and friendliness of Mr Daneshvar (Kash). He was honest, patient, kind and extremely helpful. If only all car salesman were like him!

2026年4月9日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hi Gary,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Daneshvar  at the dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Stress free and a great service experience

Recently had my car serviced at Evan Halshaw Hyundai Gateshead and I'm really pleased with the whole experience.

My service representative (Ashley W.) was friendly and welcoming, making the drop-off process straightforward and stress-free. The workshop engineer (Luke A.) did a great job with the walkaround video, covering all the essential items and giving me a clear picture of my car's condition.

While my car was being serviced, I was provided with a brand new Hyundai Inster as a courtesy loan car, which was a fantastic touch and meant I wasn't left without transport for the day.

The service report provided afterwards was very detailed and easy to follow, giving me a thorough understanding of the state of my vehicle.

Overall, a really positive experience from start to finish. I'll definitely be booking my next service here. Highly recommended!

Edit: Added employee names.

2026年4月1日
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hello Jerome,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Hyundai Gateshead Customer Services

5つ星のうち5の評価

Brilliant Josh.

Driving a company car. I hadn't bought a car in 20 years and it showed. Found a great car, excellent condition. One owner and full service history. Perfect. Unfortunately for Josh, I picked and picked at everything but it was no problem for him as he was professional, understanding and certainly patient. Particularly with my lack of understanding of my banks anti-fraud processes verses me getting my money out! Great experience overall. Like a true fisherman, he will always remember where he caught a good fish! Pat

2026年3月2日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hi Patrick,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Josh at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Had a wonderful experience with Khash…

Had a wonderful experience with Khash and Jemma. Both were lovely and really helped me out. Would definitely recommend!

2026年3月30日
自発的なレビュー
Evans Halshaw - Hyundai Gateshead ロゴ

Evans Halshaw - Hyundai Gateshead からの回答

Hi Lily,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Khash and Jemma at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

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