Evans Halshaw - Hyundai Grimsby レビュー 

107
TrustScore 5段階評価の4.5

4.6

Altyre Way, DN364RJ Humberston, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Staff were friendly, but due to unqualified staff couldn't do the recall, which was the main reason for the appointment, also we asked for them to check the whining noise coming from the car, claimed... もっと見る

企業が回答しました

5つ星のうち5の評価

Having previously bought a Hyundai it was easy stepping back to Hyundai Grimsby for a second time. Justin was thorough in his handling of the whole process of exchanging our old car for new. We fee... もっと見る

5つ星のうち5の評価

We had visited the showroom previously and spoke to Luke Fraray. He was very helpful and on returning he managed to locate a vehicle that perfectly suited our needs. The whole process was simple and L... もっと見る

企業が回答しました

5つ星のうち3の評価

Service and MOT were carried out fine. Staff were courteous and helpful. Unfortunately the map software update that was also due to be carried out wasn’t done, despite being on the work card and in... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

107件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(107)

過去12か月のレビュー数: 5,401

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Having previously bought a Hyundai it…

Having previously bought a Hyundai it was easy stepping back to Hyundai Grimsby for a second time.
Justin was thorough in his handling of the whole process of exchanging our old car for new. We feel like we have been given a really great deal.
Couldn’t be more happier.

2026年7月24日
自発的なレビュー
5つ星のうち5の評価

Just brought a car from this garage and…

Just brought a car from this garage and the service of the staff was amazing would 100% recommend to anyone thinking of using this garage very polite staff willing to help

2026年7月22日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Jack,
We appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち3の評価

Staff were friendly

Staff were friendly, but due to unqualified staff couldn't do the recall, which was the main reason for the appointment, also we asked for them to check the whining noise coming from the car, claimed it was a stone in the disc but they didn't roadtest it to check that was the problem, car still makes a whining noise. They said they would get back to us about the recall but we have heard nothing

2026年7月15日
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello,
Thanks for leaving us this feedback.
Please accept our apologies for the lack of communication you have received from the dealership. We will ensure that this is addressed internally.

Thank you,
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Cracking customer service.

We had visited the showroom previously and spoke to Luke Fraray. He was very helpful and on returning he managed to locate a vehicle that perfectly suited our needs. The whole process was simple and Luke kept in touch and was always timely in reply in to emails and calls to answer any query. Great customer service and we will return in the future.

2026年7月1日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hi Neil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Luke at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

very helpful and polite

very helpful and polite

2026年7月20日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Janice,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

An easy transaction with Connor who was…

An easy transaction with Connor who was kind enough to pick me up from the railway station on the day of collection.

2026年7月20日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Connor at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Great service from Luke Fararay at…

Great service from Luke Fararay at Grimsby branch. Very professional and knowledgeable. Kept me fully informed of the progress of my new car. Hand over from old car to my new car was made stress free from start to finish. Highly recommend.

2026年7月18日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

I was very much happy during g my visit…

I was very much happy during g my visit to Evans Halshaw. The staff is very friendly and helpful during my visit .Especially Mr.Stuvert he explained me everything like the way that I didn't need any other explanation needed. He is very friendly .

2026年7月18日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Midhun,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Excellent service ( from Luke)…

Excellent service ( from Luke) throughout the process

2026年7月17日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Graham,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち4の評価

Car service

Staff very polite but not happy with terms and conditions regarding warranty

2026年7月13日
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Car Purchase

Purchasing a car was an easy process. Luke was very helpful and made quick and easy. Would recommend.

2026年7月11日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

New purchase

I have recently bought a new Hyundai Tucson from this dealership and was dealt with by Justin Hollingworth. He was very helpful and polite and kept me informed of the progress of the sale throughout the process. He has followed up with an after sales Email to ensure that there are no issues.

2026年7月3日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Kevin,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Hyundai Grimsby Customer Services

5つ星のうち5の評価

Motability

Stuart and Luke at the Grimsby Hyundai branch made returning my motability car so easy. It was stressful to organise returning the car as I initially got it aat a dealership further away from home but, unlike some other garages in the area, hyundai and their staff made it quick and easy and were so helpful.

2026年7月11日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Sally,
Thanks for sharing your recent experience!
It sounds like Stuart and Luke have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Excellent staff

Helpful, friendly service staff

2026年7月9日
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Ian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Grimsby Customer Services

5つ星のうち5の評価

Great customer service from justin and…

Great customer service from justin and colleagues ,would recommend defo

2026年7月10日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Gary,
Justin will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Grimsby Customer Services

5つ星のうち5の評価

Excellent service from start to finish



It was an absolute pleasure dealing with Luke Fraray when we purchased our new car. The whole experience was professional, efficient and stress-free. Luke took the time to explain every step clearly, and kept in regular contact via phone and email so we were always fully updated on progress. We would highly recommend Luke, and Evans Halshaw Grimsby.

2026年7月7日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hi Sue,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Luke at Dealership
Have a lovely day!
Evans Halshaw Hyundai Grimsby Customer Services

5つ星のうち5の評価

Fantastic service from Luke at Hyundai…

Fantastic service from Luke at Hyundai Grimsby. Great experience buying my new car

2026年7月3日
自発的なレビュー
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Denis,
Luke will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Grimsby Customer Services

5つ星のうち3の評価

Software update not carried out as promised.

Service and MOT were carried out fine. Staff were courteous and helpful.
Unfortunately the map software update that was also due to be carried out wasn’t done, despite being on the work card and invoice.
Tried calling and phone rang for 5 minutes before I gave up. Now I will have to arrange to take my car in again, be inconvenienced by having to arrange a pick up and not have a car all day.

2026年6月29日
Evans Halshaw - Hyundai Grimsby ロゴ

Evans Halshaw - Hyundai Grimsby からの回答

Hello Lond,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

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