Great service from start to finish from Ihsan . He helped me with purchasing my new car, talked me through everything I needed to know and discussed all options available to me. A pleasant experience... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great service from start to finish from Ihsan . He helped me with purchasing my new car, talked me through everything I needed to know and discussed all options available to me. A pleasant experience... もっと見る
企業が回答しました
How big is the customer help department? A quarter of all the reviewers are being asked to contact them to give more details about their bad experience! Where does the dealership principal park? He... もっと見る
Mr. Ihsan and Mr. Miguele were super helpful right from the very beginning. They guided me through all the documentation and paperwork step-by-step, making everything clear and easy to understand. Th... もっと見る
企業が回答しました
Part exchanged my car here today and must say the service was second to none. A huge shoutout to Nick who made the sale hassle free and gave us all the time in the world to make sure we were happy.... もっと見る
企業が回答しました
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
当該企業による記述
Every Day Low Prices
Aylestone Road, LE27QN, Leicester, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Terrible place buy at your peril second hand car waste of time bought second hand car from these cost me 4000 to put it right timing chain knackered turbo wastegate clutch flywheel should be shut down danger to your wallet and of course waranty covers none of these items you can see why this company is on borrowed time cant you should closed down absolutely awfull company

Evans Halshaw - Hyundai Leicester からの回答
Very helpful especially cherelle was amazing told me what that what

Evans Halshaw - Hyundai Leicester からの回答
Part exchanged my car here today and must say the service was second to none. A huge shoutout to Nick who made the sale hassle free and gave us all the time in the world to make sure we were happy.
Originally went in for something different but left far happier with a suggestion Nick made. Nick, thankyou for your patience, advice and knowledge. Would highly recommend to anyone thinking of purchasing a car!

Evans Halshaw - Hyundai Leicester からの回答
Vehicle mis-sold despite “123-point Quality Inspection”
I purchased a used vehicle from Evans Halshaw, advertised as having passed a “Quality Assured Inspection”, a “Background & Status Check”, and a 123-point quality inspection checklist, which is supposed to ensure the vehicle is adequate and fit for sale.
Despite this, I later discovered the car had missed a major manufacturer-required service (wet belt replacement) while it was in the dealership’s ownership — a critical service item that can lead to serious engine failure.
In addition, the vehicle was returned under warranty for steering-related faults, which I was assured had been addressed. However, only five months later, the same steering components were recorded on the MOT as severely deteriorated, raising serious concerns about the quality and effectiveness of the earlier “repair”.
I raised these issues multiple times with dealership management and head office, but neither showed any real interest in resolving my complaint, despite repeated contact attempts on my part. I felt completely dismissed as a customer.
Because responsibility was denied, I was left with no option but to pay £1,370 out of my own pocket to carry out essential repairs to keep the vehicle safe and roadworthy.
Given the existence of a 123-point inspection checklist that is meant to ensure the car is suitable for sale, I believe this vehicle was mis-sold. I am now pursuing recovery of my repair costs through formal legal channels.

Evans Halshaw - Hyundai Leicester からの回答
We recently purchased a new car from tariq.He was very helpful and made the whole process easy.
No pushy sales, just clear information and advice.
Thank you for your amazing service.
Would definitely recommend.
Great car and aftersales care.

Evans Halshaw - Hyundai Leicester からの回答
Bought my third car from Tariq. Great service as always!!! Thank you Tariq for always looking after me

Evans Halshaw - Hyundai Leicester からの回答
I visit here quite often, and every time I go I’m welcomed by Cherelle on Reception without fail - she always offers me a drink and makes me feel welcome - she is an asset to your company and is incredibly good at what she does. She sets a model example of how front of house should be!

Evans Halshaw - Hyundai Leicester からの回答
Second hand car sale was great until a leak noticed 2 weeks into ownership due to coolant light . Then the nightmare begun 1 month to get it in and 1 month to repair questioning wethrr they actually do anything as I see nothing that looks to have moved and no explanation , poor communication , ignored by management and then manger sent snotty and poor replies . No point go private over using them they take the money and after sales is terrible in every way

Evans Halshaw - Hyundai Leicester からの回答
Communication has been very poor. Telephone calls were not followed up and call backs not made when promised. I found it very difficult to get reports about any progress of my repair. While waiting for a part they allowed the battery to go flat.

Evans Halshaw - Hyundai Leicester からの回答

Evans Halshaw - Hyundai Leicester からの回答
I visited earlier this week. The receptionist called Katrina was very friendly, offering tea and biscuits whilst I waited. She was very chatty and friendly. A very welcoming smiley face, she made my day. I will be sure to return to buy a car one day.

Evans Halshaw - Hyundai Leicester からの回答
I bought a used Genesis GV60 from here and the sales guy, Ben, couldn't have been more helpful. I spent over an hour with him test driving a couple of cars, before I decided on a particular model. The purchasing experience was very smooth - communication pre and post purchase has been great too! I thoroughly recommend them if you are considering a Genesis purchase.

Evans Halshaw - Hyundai Leicester からの回答
We walked in one Sunday looking for a used car for my son. Introduced to Tariq who assisted us. Told him our specific requirements and budget and he shortlisted all cars available within the dealership.
We chose a car and he arranged for it to be brought over to Leicester.
When we were happy to purchase he arranged for the car to go through their service department for a full health check and valet.
We had the car within 10 working days.
Tariq is a very professional individual who puts the customer first and ensures a smooth experience.

Evans Halshaw - Hyundai Leicester からの回答
Tariq is very personable. He explained all the process for buying a used car. He is very efficient and accessible.

Evans Halshaw - Hyundai Leicester からの回答
Ben love at Genesis was, very helpful and extremely professional. We have been to many showrooms and Ben's service was among the best we have had. We will be coming back with family members

Evans Halshaw - Hyundai Leicester からの回答
Excellent customer service. Would highly recommend dealing with Tariq for used car sales.

Evans Halshaw - Hyundai Leicester からの回答
I did not have a good experience at this garage but Cherelle who works on reception is a credit to that place. She came over, asked if I was OK, asked if I wanted a hot drink and had a lovely conversation. She deserves five stars also Joshi in service department too.

Evans Halshaw - Hyundai Leicester からの回答
Bought a car from Tariq. Great service! Thank you so much for all your help

Evans Halshaw - Hyundai Leicester からの回答

Evans Halshaw - Hyundai Leicester からの回答
Really friendly staff , Alex made sure everything was explained clearly they weren’t pushy and made the process easy.

Evans Halshaw - Hyundai Leicester からの回答
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