Evans Halshaw - Peugeot Mansfield レビュー 

316
TrustScore 5段階評価の4

3.8

Oak Tree Lane, NG18 4LF Mansfield, England, GB


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5つ星のうち1の評価

Trying to charge more for the car than the advertised screen price. Test drove a Peugeot 208 with screen price of £22,450 that was the easy part,given online valuation for trade in of £13,650 dec... もっと見る

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5つ星のうち5の評価

Came in today to have a look around & ended up (potentially) purchasing my first car. Staff were absolutely amazing at helping me understand everything regarding the car & we’re so friendly & easy to... もっと見る

企業が回答しました

5つ星のうち5の評価

Lovely friendly people, Service provided at very reasonable quoted price and within timescale. Complimentary wash/vac appreciated. Waiting appointment really great as efficient use of my time. Com... もっと見る

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5つ星のうち5の評価

Went in today to change our motability car for a new model, we were served by James, he was amazing. Very polite, he guided us through the options and made absolutely sure we were happy with our choic... もっと見る

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企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • Oak Tree Lane, NG18 4LF, Mansfield, England, 英国

  • 01623 422244

3.8

ほぼ満足

TrustScore 5段階評価の4

316件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(316)

過去12か月のレビュー数: 5,464

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Thank you

The team was very helpful.i did mention something on my car is knew wanted fixing but was that's the only thing I would say but other then that all the work carried out on my car was brilliant.

2025年9月25日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hello,

We're glad you were happy with our team's help and the work completed.

We appreciate your feedback regarding the additional issue you mentioned.

Thank you for taking the time to share your experience!
Evans Halshaw Customer Services

5つ星のうち5の評価

Did everything as expected

Did everything as expected, prompt serv ice

2025年9月23日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Richard,

We're happy to hear that our service met your expectations and was prompt. 
Evans Halshaw Customer Services

5つ星のうち5の評価

Highly Professional and Friendly...

A Highly Professional and Friendly Service!

2025年9月18日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Steve,

We appreciate you taking the time to leave us such a wonderful review.
Evans Halshaw Customer Services

5つ星のうち5の評価

Mohammed Mollik at the Mansfield site…

Mohammed Mollik at the Mansfield site was helpful, patient and professional when I purchased my car today.

2025年9月17日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Tony,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

The mechanic was very helpful and…

The mechanic was very helpful and friendly. He provided an excellent service.

2025年9月10日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Mike,

We appreciate you taking the time to leave us this great review!

We're happy to hear that you found our service excellent and our mechanic helpful.

Evans Halshaw Customer Services

5つ星のうち4の評価

no problems but i found the service a…

no problems but i found the service a bit to fast to do everything on my car .thanks

2025年4月8日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Arthur,

We appreciate your feedback.

We will review the service speed to ensure thoroughness, thank you for bringing this to our attention.

Evans Halshaw Customer Services

5つ星のうち5の評価

Electric Car Service

Really pleasant staff and excellent service all round.

2025年9月2日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Malcolm,

We are so glad to hear you found our service excellent and staff pleasant.

Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent service start to finish

Job, replacing timing belt, completed in time predicted and car returned neat and tidy. Thanks to Jason (reception) and all staff involved.

2025年9月1日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Harry,

We're happy the timing belt replacement was completed promptly and your car was returned clean.

We appreciate your recognition of Jason's efforts!
Evans Halshaw Customer Services

5つ星のうち1の評価

Lies, lies, breaking contract awful customer service havent to serviced my vehicle. Broke down withing 2 months of buying on hpi

The sales rep Scott lied to me about the 2L kia Sportage AWD BT66 LXV, did an over email sale without explaining any problems. Told me it was serviced and had no problems...

Cameras not working dpf system clogged exhaust system needed attention no new oil, no new air filter passenger sensor alarm going off when no one was sitting in the seat
No new tyres ( included nails came in the price of the vehicle) congealed oil that was thick and gunky and the turbo didn't work.

And then the cars engine seized up and won't crank when I was leaving home after a 13 hour shift.

Evans halshaw Mansfield told me I had no rite to reject the vehicle the sales rep was Scott he told me that directly when I called them up to tell them some more problems I had come across. They broke their own contract of 14 days return without questions. And the 30 day consumer rites act.

Because of the lies and disgusting sales strategies and apparently un trained staff in the law of contracts.

All in all Stressful and damaging service to me and my bank account and my piece of mind. All they care about is the commission, I believe they would sell a vehicle that was dangerous and wouldn't care about the consequences.

2025年5月6日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hello James,

We appreciate you bringing this to our attention.

We're concerned to hear about the issues you experienced with the vehicle and the service you received.

We're committed to looking into this thoroughly. so we'll investigate these allegations regarding misrepresentation and contract breaches internally.

Evans Halshaw Customer Services

5つ星のうち1の評価

Fitting wrong/ faulty parts making the…

Fitting wrong/ faulty parts making the car unsafe for me and my family,
courtesy car that was given had two illegal tires on the front,

2025年6月1日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Graham,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

5つ星のうち5の評価

Car purchase

Good information covered

2025年8月17日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Sam,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Really helpful staff

Really helpful staff, after sales team went above and beyond.
Keeping me updated on progress of car.
First time I have visted Peugeot in years but will be back.

2025年8月15日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hello,

We're happy to hear that our staff was helpful and our after-sales team exceeded your expectations!

We appreciate your feedback and look forward to seeing you again.
Evans Halshaw Customer Services

5つ星のうち1の評価

Terrible Customer Service

I purchased a used car from the Peugeot Mansfield branch earlier this year and upon inspection noticed a defect in the car. I obtained something in writing to confirm Evans Halshaw would rectify this at no cost to myself. Despite months of calls and emails I have not received any response when I try to sort out the issue. Terrible customer service - I would not use or recommend again.

2025年8月15日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Harriet,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

5つ星のうち5の評価

Great service

Service advisor was great

2025年8月11日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Malc,

We appreciate you taking the time to share your positive experience.
Evans Halshaw Customer Services

5つ星のうち4の評価

Jason informed me throughout from…

Jason informed me throughout from booking in to repairs and sorting everything out thank you. My only downside was that under my warranty it said I could get a courtesy car and when I want I was told they had none until September.

2025年8月7日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hello,

We appreciate your feedback and are happy that the service from Jason was informative.

We regret that a courtesy car wasn't available when needed due to high demand.

We'll review our courtesy car availability.
Evans Halshaw Customer Services

5つ星のうち3の評価

After repair road testing by technician…

After repair testing by technician involved would have given the opportunity to negotiate ongoing repair without the discovery of ongoing fault whilst in the middle of hometime traffic conditions, thus causing further unease to the driver.
Road test after work carried out would have eliminated this disappointment,

2025年7月30日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Allan,

We appreciate your feedback and regret the trouble you experienced.

We are sorry the ongoing fault wasn't discovered before you were in traffic.

We'll review our repair and testing procedures to prevent this in the future.

Evans Halshaw Customer Services

5つ星のうち5の評価

Robert Meredith

Rob - Top man, helped me everything, very understanding, reassuring bloke. Made me and my family feel very comfortable. Also loved to have a joke with you all. Recommend highly 6/5 stars in my mind

2025年7月21日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Dillin,

We're so happy to hear that you and your family felt comfortable and reassured.

It's great to know that Rob was helpful and understanding.

Thank you for your fantastic feedback!
Evans Halshaw Customer Services

5つ星のうち5の評価

Panic over thanks Evans halshaw

Sorted out a bad oil leak on my ford kuga st, had the car for 2 days and repairs done ready for my holiday, thanks for a speedy job.

2025年4月7日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hello,

Thank you very much for your 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

5つ星のうち1の評価

Disappointed and Shocked by the Service

Disappointed and Shocked by the Service

I was incredibly disappointed by the level of service received from this dealership, especially considering its size and reputation.

I viewed a vehicle and agreed to purchase it. Although there were a few issues, I was assured by Tim that they would be sorted prior to collection—including replacing the damaged footwell carpet and repairing scratches on the bodywork. We allowed five days for the vehicle to be prepared.

Before arriving, I phoned to confirm everything was ready. Tim assured us the work had been completed and asked us to arrive at 9:30 AM due to a scheduled meeting. However, when we showed up, Tim wasn’t even working that day—it was his day off. The car was filthy, still had food wrappers inside, and even a McDonald’s fry left behind. It had additional scratches that weren’t present before, a new dent, and the carpet “repair” was a poor attempt—spray-painted rather than replaced.

We were promised the car would be addressed and ready to collect the following afternoon. When no one contacted us, we decided to cancel the purchase. Instead, we went to Vertu Motors, where we purchased the same model car (same year, fewer miles, better condition) for £1,800 less. The team there cleaned the car, touched up the paintwork, added a scent bomb, and even applied Diamond Brite—all within four hours. We drove away the same day.

What surprised me most was the lack of clarity around the Smart Cover. Tim failed to explain the inclusions and exclusions properly and implied certain repairs would be covered when they actually weren’t. For example, we were told scratches visible at collection would have to be claimed through the Smart Cover after purchase—despite them being pre-existing.

Overall, I would advise others to steer clear.

2025年7月9日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hello Steph,

We appreciate you bringing this to our attention.

We're sorry to hear about the condition of the vehicle and the issues you experienced with the Smart Cover.

The service you received does not reflect our standards.

We'll investigate these points to ensure improvements are made.

Thank you for your feedback.
Evans Halshaw Customer Services

5つ星のうち5の評価

car serviced and washed

car serviced and washed, all staff were nice to deal with, car done in short time as wife waited for it

2025年6月30日
Evans Halshaw - Peugeot Mansfield ロゴ

Evans Halshaw - Peugeot Mansfield からの回答

Hi Richard,

We appreciate you taking the time to leave us a review.

We're so glad to hear that our staff were nice and the car was serviced and washed in short time.

Evans Halshaw Customer Services

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