Trying to charge more for the car than the advertised screen price. Test drove a Peugeot 208 with screen price of £22,450 that was the easy part,given online valuation for trade in of £13,650 dec... もっと見る
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Came in today to have a look around & ended up (potentially) purchasing my first car. Staff were absolutely amazing at helping me understand everything regarding the car & we’re so friendly & easy to... もっと見る
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Lovely friendly people, Service provided at very reasonable quoted price and within timescale. Complimentary wash/vac appreciated. Waiting appointment really great as efficient use of my time. Com... もっと見る
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Went in today to change our motability car for a new model, we were served by James, he was amazing. Very polite, he guided us through the options and made absolutely sure we were happy with our choic... もっと見る
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企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Oak Tree Lane, NG18 4LF, Mansfield, England, 英国
- 01623 422244
3.8
ほぼ満足
316件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought my car from here about 5 years…
Bought my car from here about 5 years ago and always had the work done here...The staff are very professional and always excellent service with a smile always glad to help...thankyou all !!!
2024年11月21日
Evans Halshaw - Peugeot Mansfield からの回答
Hi Mrs Simkin,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you have had a positive experience with us for the past five years.
We appreciate your loyalty and are glad you find our staff professional and helpful.
Evans Halshaw Customer Services
Really good after-sales service
Really good after-sales service. Took my car in for some cosmetic issues, and was given a loan car whilst mine was taken care of.
Had negotiated a good price for my part-exchange which was considerably above any other offers I'd recieved.
2024年11月5日
Evans Halshaw - Peugeot Mansfield からの回答
Hi Lee,
Thank you for your kind words and 5-star rating!
We are thrilled to hear you had a positive experience with our after-sales service.
We appreciate your feedback and are glad you were happy with the loan car provided and the price negotiated for your part-exchange.
Evans Halshaw Customer Services
Customer service soo poor
Customer service soo poor. They kept me waiting and ignored me like I didn’t exist. Was to wait for 90minute but sat there for 3 hours and was ignored.
2024年10月31日
Evans Halshaw - Peugeot Mansfield からの回答
H,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Paul looked after me really well and…
Paul looked after me really well and was easy to deal with
I didn’t feel over pressured to buy extras but did decide on a couple due to his precise explanation of them
Happy with the car I bought too!
2024年10月29日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi Yvonne,
We're delighted to hear you had a positive experience.
We appreciate your kind words about Paul's helpfulness and expertise.
We strive to ensure our customers feel comfortable and informed throughout the process.
Evans Halshaw Customer Services
I have an issue with my car that should…
I have an issue with my car that should be covered by the warranty company. However, the warranty company kept asking for more and more information. Megan sorted all this for me and even sent this to the warranty company. Making it easy for me to get sorted. My car will be booked in now thanks to Megan's help..
2024年10月22日
Evans Halshaw - Peugeot Mansfield からの回答
Hi Richard,
We appreciate your feedback and are glad to hear that Megan was able to assist you with your warranty issue.
We strive to provide excellent customer service and are happy to know that Megan went above and beyond to help you.
Evans Halshaw Customer Services
The sales agent Matt
The sales agent Matt, was an absolute delight in the sales office. We totally and fully appreciated the non hard sell approach. Sending him many thanks and best wishes for his politeness and professionalism
2024年10月28日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hello Kev,
Thank you for your kind words about Matt.
We are delighted to hear you had a positive experience and appreciate your feedback.
We are proud to have such dedicated staff.
Evans Halshaw Customer Services
Scott from Evans Halshaw Peugeot in…
Scott from Evans Halshaw Peugeot in Mansfield sold me a fist 500x. Everything was very smooth and Scott provided a friendly and professional service. Would highly recommend 😊
2024年10月23日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi Emily,
Thank you for your kind words.
We're thrilled to hear you had a positive experience with Scott.
We appreciate your recommendation and will share your feedback with him.
Evans Halshaw Customer Services
Try putting the customer first and…
Try putting the customer first and actually keeping in touch with them when saying you will.
2024年8月28日
Evans Halshaw - Peugeot Mansfield からの回答
Hi Mr Goody,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Evans Halshaw - Peugeot Mansfield からの回答
Hi Emma,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Kirsty Lemons!
Kirsty Lemons!! Thank you for collecting and returning my vehicle and organising my service plan going forward. Now I can rest assured my next 2 service and mot are taken care of. First class! 😊
2024年2月10日
Evans Halshaw - Peugeot Mansfield からの回答
Hi Jane,
We're so glad to hear you had a positive experience.
We appreciate your kind words about Kirsty.
We strive to provide excellent customer service and are delighted you're happy with your service plan.
Evans Halshaw Customer Services
Very Efficient team well done guys and…
Very Efficient team well done guys and Kirsty so attentive to the customers and caring!!
2024年9月30日
Evans Halshaw - Peugeot Mansfield からの回答
Hi John,
We strive to provide excellent customer service and are happy to know that Kirsty's attentiveness and care made a difference for you.
Evans Halshaw Customer Services
Very helpful
Very helpful, very easy process due to the knowledge. Would 100% recommend
2024年9月30日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi George,
Thank you for your kind words - we're glad to have been of service!
Take care,
Evans Halshaw Customer Services
Matthew dealt with our sale
Matthew dealt with our sale, he is very pleasant, welcoming, and helpful.
Sale went through without any problems, we will definitely buy from Mansfield Peugeot again.
Thank you for your help and assistance.
2024年9月22日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi,
Thank you for your kind words and 5-star rating.
We are delighted to hear that you had a positive experience with Matthew and that you found the sales process straightforward.
We appreciate your feedback and are glad you will be returning to us in the future.
Evans Halshaw Customer Services
I made an enquiry at Peugeot Mansfield…
I made an enquiry at Peugeot Mansfield and spoke to the sales executive Matt. From the onset his professionalism and knowledge of the car I was enquiring about was 💯 and he talked me through everything that I needed to know. I will definitely be contacting Matt when I’m ready to swap my car
2024年9月3日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hello Vanessa,
Thank you for your kind words.
We're delighted to hear that you had a positive experience with our sales executive, Matt.
We appreciate your feedback and will share it with the team.
Evans Halshaw Customer Services
Great service excellent team
What a great service. Excellent team
. Purchased a used car. 2 days later car had issues .. took it straight in no ifs buts... Very friendly and helpful.... gave me a courtesy car while mine was repaired .. new wet belt and oil pump .. common issue on ford ecoboost... from sales to customer service.. all excellent.. was dissapointed car had issues but as mentioned resolved quickly and without any hassle.. All the team were brilliant...
2024年9月4日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi Adam,
We're glad to hear that you found our team friendly and helpful.
We understand that encountering issues with a new vehicle can be frustrating, but we're pleased that we were able to resolve the problem quickly and efficiently.
We appreciate your positive feedback and will continue to strive for excellence in all aspects of our service.
Evans Halshaw Customer Services
Excellent customer service
Excellent customer service, not pushy, took the time to understand what I was looking for.
Great attention to detail when preparing my car.
I will definitely be coming back when it's time to change car again!
2024年8月29日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi,
Thank you for taking the time to leave this review!
We're delighted to hear you had a positive experience and appreciate your kind words about our team's attention to detail.
We look forward to welcoming you back in the future.
Evans Halshaw Customer Services
Ordered my 208 GT today
Test drove the 208 at chesterfield then decided to order one at Mansfield. Was dealt with in a very respectful way which made for a pleasant experience.
Just waiting for a call from salesman as soon as the dealership gets a delivery.
Hope I don’t have to wait long.
I have no complaints so far.
2024年8月24日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi,
We appreciate your kind words and are glad you had a positive experience at our dealership.
We understand the excitement of waiting for your new car and will ensure your salesman contacts you as soon as possible.
Evans Halshaw Customer Services
Matt Neath brilliant chap friendly…
Matt Neath brilliant chap friendly knows his stuff highly recommend coming also manager was great
2024年7月31日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi Maxwell,
We're thrilled to hear about your positive experience!
It's wonderful to know that you found Matt helpful and knowledgeable.
We appreciate your kind words and recommendation.
Evans Halshaw Customer Services
Jimmy made our experience!! It’s giving 10/10!
Jimmy made my experience great along with the other staff at the Evans Halshaw Peugeot. We were never rushed or pressured into making decisions which sometimes can put people off with car dealerships - not with this one! Our car buying journey took a couple of weeks and Jimmy was with us every step of the way helping us with our options and the best offers for us. I am beyond happy with my car and even after the buying journey, Jimmy is still there for us with any questions/queries we have. Thank you!
2024年6月26日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi Jimmy,
We're so pleased to hear about your positive experience!
It's wonderful to know that you felt comfortable and supported throughout the car buying process. We strive to create a welcoming and pressure-free environment for our customers, and it's heartwarming to hear that our team, especially , lived up to that standard. We're thrilled you're happy with your new car and appreciate your kind words.
We look forward to seeing you again,
Evans Halshaw Customer Services
Initial good service, but false promises made
Arrived on the forecourt and we were allowed to look around in peace without being pestered or watched by salespeople. Matt was very friendly, honest, knowledgeable, and not pushy. He also gave our kids a drawing task, which occupied them perfectly. UPDATE: we keep getting false promises about when the car will be delivered, due to an issue with the windscreen fitter. 3 times we have been ready to come and collect, only to be let down that the work has not been completed. Avoid.
2024年7月20日
自発的なレビュー
Evans Halshaw - Peugeot Mansfield からの回答
Hi Rachel,
We are delighted to hear that your recent visit was a positive one.
We appreciate your kind words about Matt.
We are glad that you found the experience enjoyable and that our team was able to provide you with the information you needed.
Evans Halshaw Customer Services
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