Absolutely disgusting customer service! No help whatsoever. Rude and just very unhelpful! Only bothered about making money, when it comes to a slight issue nobody is willing to help!!!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Absolutely disgusting customer service! No help whatsoever. Rude and just very unhelpful! Only bothered about making money, when it comes to a slight issue nobody is willing to help!!!
企業が回答しました
We bought a Kia earlier this year & because of the excellent service returned when we needed a second car.Reece looked after us & despite problems with my bank he went the extra yard to ensure everyth... もっと見る
企業が回答しました
We arrived at your showroom to be greeted by very friendly staff. We came to order our new Mobility car and we were introduced to a lovely man called Steve, he was fantastic, friendly and extremely kn... もっと見る
企業が回答しました
EvansHalshaw Wakefield Review. I bought my Audi S5 Cabriolet from this dealership and I thought I really needed to write a review about my experiences. From start to finish, Raja was totally p... もっと見る
企業が回答しました
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
当該企業による記述
Every Day Low Prices
Chantry Bridge, Doncaster Road, WF1 5DR, Wakefield, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Absolutely disgusting customer service! No help whatsoever. Rude and just very unhelpful!
Only bothered about making money, when it comes to a slight issue nobody is willing to help!!!

Evans Halshaw - Peugeot Wakefield からの回答
Bought a second hand car from them only 2 years old. Ive owned it for 9 months and it’s only been on the road for 6 of them!
Absolutely shocking customer care. It’s non existent.
The staff on the servicing desk lie to you, dont care if youre left without a car and its cost me hundreds having to rent a car to get me to work.
Worst company ive ever dealt with.

Evans Halshaw - Peugeot Wakefield からの回答
Just had my car in Evans Halshaw Wakefield for two years service.
I MUST say the complete experience was the best I've had in 65 years of motoring from any dealer.
I bought the car new two years ago from Pentagon Peugeot Barnsley.
In the two years I've had nothing but greave from them.
I will definitely use Evans Halshaw Wakefield both for service or to buy my next new car.
Thank you to the service engineers and to the very kind reception ladies.
THANK YOU VERY MUCH.

Evans Halshaw - Peugeot Wakefield からの回答
I purchased a second hand Ford Fiesta from your Wakefield Branch , was told it was top of the range , that they had serviced it but would deal with the timing belt ,it was nothing to do with us !!! we were told , we also had no hand book or service book , so much for top of the range not even electric rear windows , didn't see until we got home. but they couldn't have cared less i thin̈k they couldnt wait to get it of the forecourt
Very disappointed buyer
NEVER AGAIN

Evans Halshaw - Peugeot Wakefield からの回答
EvansHalshaw Wakefield Review.
I bought my Audi S5 Cabriolet from this dealership and I thought I really needed to write a review about my experiences. From start to finish, Raja was totally professional and his customer care was top notch.
Providing helpful information and videos immediately and the car was professionally valeted on collection that I didn’t even want a test drive! :-). It was that good. The car was even much, much better than described, carefully detailed and very well priced.
I thoroughly enjoyed the experience and highly recommend the dealership. The other staff were extremely helpful too when I arrived!
Amazing company.

Evans Halshaw - Peugeot Wakefield からの回答
I recently had dealt with Julie from the service department at Evan’s Halshaw Peugeot in Wakefield, and I can confidently say she provided outstanding service throughout the entire process.
Julie initially arranged for my Peugeot Rifter to be booked in for a recall, which she handled promptly and professionally. From the moment the booking was made, Julie kept me updated regularly, ensuring I was well informed every step of the way. This level of communication made the entire experience smooth and hassle-free.
Upon collecting my vehicle, I discovered a pre-existing fault that emerged after the software update was applied as part of the recall. While this issue was not the fault of the dealership, Julie’s expertise and prior experience were immediately evident. She quickly advised me on the best course of action and pointed me in the right direction for a solution. Her knowledge and customer-first approach left me feeling confident that my vehicle was in the right hands. She allowed me to leave the car onsite until I could arrange to collect it, as I was unable to make it to the dealership right away due to work commitments. Thanks to her, I had a smooth and positive experience, and I wouldn’t hesitate to return for future services. 10/10 for service—she will certainly look after you!

Evans Halshaw - Peugeot Wakefield からの回答
I sent my car for diagnostics and repair, service and MOT at the centre in Wakefield. I had my engine management light on and after diagnostics, they said it’s to do with my my timing belt and provided a long list of what needs changing without actually telling me what was ring with it. I was charged £3,600 but because I could afford this, they said I could spread the cost out me on something called Bumper. Which they failed to tell me it will appear on my credit file. Because Payment assist from likes of stoneacre and Halfords does not appear on credit file.
Long story short, 4 days after I picked my car from them after paying such a hefty bill, the engine management light appeared again. I took it back and they said it wasn’t related to the original diagnostic but have fixed it free of charge. It did the same thing the very next day. When I called them, they were trying to tell me it’s something else which I needed to pay for. For a car that has been serviced and repaired less than a month ago, adblue filter has now clogged and wasn’t picked up with the so called diagnostic and full service. They then tried to buy the car off cheap but even so, I would have to do part exchange with them, if not, they won’t buy the car. I have put in a complaint and no one has got back to me for nearly a month now
I am taking the matter to the ombudsman and rip off Britain.
Please do not use them for any repair. It’s cowboys with no real knowledge. 1 will give zero star if I can

Evans Halshaw - Peugeot Wakefield からの回答
Just bought car amazing experience Thomas sold me car recommend !!

Evans Halshaw - Peugeot Wakefield からの回答
Wakefield Saleas person was Nathan he was great very professional and very polite

Evans Halshaw - Peugeot Wakefield からの回答
Just bought a car from here. Nathan dealt with us in a professional and courteous manner.
He didn't try and hard sell anything. Was a pleasure buying from here.

Evans Halshaw - Peugeot Wakefield からの回答
I recently sold my car to Evans Halshaw in Wakefield. I received my valuation online and visited the store confident that they would honour the price quoted as I've used the service before. Upon arrival, the salesman advised me that the price was likely to be lower but I wouldn't have expected to be £500 worse off. This was apparently down to a "black book" valuation that suggested the car would never be worth what the online valuation suggested. I sold the car anyway as I was in a position where it needed to go that day but it didn't feel very ethical. Either the online valuation was misleading or the salesman was mistaken in his approach.

Evans Halshaw - Peugeot Wakefield からの回答
Had car serviced April 23 at Peugeot Wakefield (Motability vehicle) When got home oil warning light illuminated and when checked was below minimum. Garaged contacted and corrected the issue but weren’t very apologetic. Gave benefit of doubt and had service done again today 8/4/24 with MOT but on checking again oil not even topped up and nothing appears to have been done except reset service indicator. Will be reporting issue to Motability asap.

Evans Halshaw - Peugeot Wakefield からの回答

Evans Halshaw - Peugeot Wakefield からの回答
We arrived at your showroom to be greeted by very friendly staff. We came to order our new Mobility car and we were introduced to a lovely man called Steve, he was fantastic, friendly and extremely knowledgeable about everything we wanted to know. He was really patient with us and took the time to talk us through everything…. Sometimes twice because we didn’t understand. Very professional service. A credit to your company and we would highly recommend to anyone to pay you a visit

Evans Halshaw - Peugeot Wakefield からの回答
I purchased my car on line. It was delivered and I noticed that there3 were scratches on the apintwork and some minor issues with one of the panels near the passenger door. The middle row headrest were missing, but they did deliver them at a later date. when reporting this problem I was promised that they would get the body work sorted for me , the driver who delivered had taken photo so the problem could be seen. After driving the car , the climate control was hot when switched to cold and there was no Screen washer in the holding tank,plus the coolant tank was almost empty.This car had been driven to me without any of these thing being checked by them. I decided to have the vehicle checked by a garage, the bill for that was £200. plus I have had to pay for the bodywork to be carried out of my pocket. No I would not go back to Evans Halshaw .The driver that they employed was caught speeding in my car and now I have to deal with the West Yorkshire police trying to sort out the problem

Evans Halshaw - Peugeot Wakefield からの回答
Car was delivered to my house, original tyre on the car - cracked, cracked interior plastics, air con not working, folding mirrors not working, car wasn't valeted, no tyre inflation kit, keys falling apart. Had countless battles over phone and email to get stuff sorted closer to home. They have refused to replace the left folding mirror, and I'm still waiting on a replacement key as promised! Requested a call from site manager no response. Aiden sales manager very rude and abrupt definitely felt like he was talking down to me because I'm a women. Chris W tried his best to an extent still waiting on response for when my key will be sorted! Worst experience I have had from evans halshaw. 5 times for my car to be in the local garage to be sorted.

Evans Halshaw - Peugeot Wakefield からの回答
New (used) car for my Son, the process was pretty much painless but as with all Dealerships you have to be firm and not get talked into all the different warranties !
(GAP insurance also found a lot cheaper online !)
That said the Salesperson Ehti Ahmad deserves a mention in that he wasn’t pushy, when we said “no” to anything he accepted that 👍🏻 and anything we weren’t happy with was rectified, a seamless transaction, thank you Ehti

Evans Halshaw - Peugeot Wakefield からの回答
The staff were great from start to finish. Very quick a sourcing the car I wanted. Excellent customer service.
Thank you to Albion, Steve and the Manager (apologise forgot your name) 😂
Thanks Mrs Summerscales

Evans Halshaw - Peugeot Wakefield からの回答
From start to finish everything was done so smoothly and professionally.
The salesman was called Chris Hudson, he was a very friendly man who took all the pressure of buying a car, he explained all about the car and the best way to optimise the running of the car. First Class
Ronald Cooper

Evans Halshaw - Peugeot Wakefield からの回答
Thank you to Iain. 5 star sales guy, found my perfect car, Evans Halshaw is highly recommended, no pressure from Iain to buy just talked us through car features and took for a test drive, then left us to make our decision, no hard sales.

Evans Halshaw - Peugeot Wakefield からの回答
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