Evans Halshaw - Renault Middlesborough レビュー 

323
TrustScore 5段階評価の4

3.9

Renault, Newport Road, TS1 5JP Middlesbrough, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service from start to end, I was kept updated throughout the day by my advisor. My VHC video was very informative and would highly recommend. Will definitely be back for my next service an... もっと見る

企業が回答しました

5つ星のうち5の評価

DAN IS THE MAN, Top salesman and very knowledgeable in his field. He was very helpful and understanding from start to finnish solving all our issues and concerns. If going to Evans Halshaw Newpor... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience today picking up my fabulous brand new Renault Captur in Flame Red with a Diamond Black roof from Jack Marston at Renault Evans Halshaw Cannon Park, Middlesbrough. Buying a car should... もっと見る

企業が回答しました

5つ星のうち5の評価

During 2024 Evans Halshaw Middlesbrough Renault have proven themselves to be the best dealer I've had the pleasure to buy from. Nothing is too trouble regardless of which department you need assista... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • Renault, Newport Road, TS1 5JP, Middlesbrough, 英国

  • 01642 757500

3.9

ほぼ満足

TrustScore 5段階評価の4

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(323)

過去12か月のレビュー数: 5,635

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

what a long day

the young man was so so so nice i cant tell you how much

i dont know his name but he was good

2024年5月12日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi Helene,

We're so glad to hear you had a positive experience!

It's wonderful to know our team members are making a difference.
Evans Halshaw Customer Services

5つ星のうち5の評価

Bought a nearly new used Kia

Bought a nearly new used Kia from Evan Halshaw Renault, Middlesbrough. Buying process with Mab Sadiq was painless with no sales pressure. The sales experience at the showroom can be recommend to anyone looking for new or used cars.

2024年11月5日
自発的なレビュー
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi Terence,

Thank you for your kind review.

We are delighted to hear you had a positive experience with Mab and the sales team at our showroom.

We strive to provide a welcoming and pressure-free environment for all our customers.
Evans Halshaw Customer Services

5つ星のうち5の評価

Everything was fine and up to…

Everything was fine and up to expectations.

2024年11月12日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi,

We appreciate you taking the time to share your positive feedback.

We're glad to hear that your experience met your expectations.

Evans Halshaw Customer Services

5つ星のうち5の評価

Great service from Jack

Great service from Jack. Good px price and in general great experience. Thank you

2024年11月15日
自発的なレビュー
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi Stephen,

Thank you for your kind words!

We're delighted to hear you had a positive experience and appreciate your feedback about Jack.

Evans Halshaw Customer Services

5つ星のうち1の評価

Poor service

Poor service. Poor attitude. Made to wait following query after first service while engineer "was having his lunch". Atmosphere was awkward if not dismissive, but at least I have learned two things. 1 where not to go for services 2 when things go wrong, suddenly everybody is at lunch or in a meeting. Should have just gone to local garage for servicing.
Lesson learned.

2024年11月15日
自発的なレビュー
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hello,

We understand your frustration with the service you received.

We strive to provide a positive experience for all our customers and are disappointed to hear that your visit did not meet your expectations.

We will take your feedback seriously and use it to improve our services.
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent communication and service

Excellent communication and service

2024年10月11日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Had dealt with a very helpful service…

Had dealt with a very helpful service advisor.

2024年10月10日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hello Andrew,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Seat Ateca purchase

Helal is a credit to Evans Halshaw He is very keen and helped us before during and after sale with a very polite manner. Hope to deal with you again.

2024年9月10日
自発的なレビュー
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi John,

We're so pleased to hear about your positive experience with Helal.

His dedication and helpfulness are truly appreciated.

We strive to provide excellent customer service and are glad you had a positive experience.

Evans Halshaw Customer Services

5つ星のうち5の評価

Great communication

Great communication. Excellent service.

2024年9月30日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi Carol,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Fast and efficient.

Fast and efficient.

2024年9月25日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi Barry,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Evans Halshaw makes car servicing Easy

Evans Halshaw make booking in your car for a MOT and Service easy, They contact you to report any issues and to advise you that the car is ready for collection.

2024年9月23日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hello Malcolm,

Thank you for your kind review.

We're glad to hear you found the booking process easy and that we kept you informed throughout.

Evans Halshaw Customer Services

5つ星のうち2の評価

Paid online to speed up collection

Paid online to speed up collection
They couldn’t find payment so I had to wait around for emails back and forth
Car has scratches on it that were not there when it went in

2024年9月24日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi Richard,

We understand your frustration with the delays in retrieving your vehicle.

We strive to provide a seamless experience and apologise for the inconvenience caused.

We will look into the issue with the scratches and ensure this doesn't happen again.

Evans Halshaw Customer Services

5つ星のうち1の評価

Poor serviceSee above.

See above. Poor service Evans Halshaw.

2024年9月20日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi William,

We understand your frustration and apologise for the issues you've experienced with your recent experience.

We strive to provide our customers with a positive experience, and it's disheartening to hear that your expectations weren't met.

We appreciate you bringing this to our attention and will use your feedback to improve our processes.

Evans Halshaw Customer Services

5つ星のうち5の評価

Late phone call

I was a bit disappointed this last visit because they didn't ring me until 5.00pm and they close at 5.30pm so I didn't have time to go and pick the car up so I had to go the next day

2024年9月16日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi Dylis,

We understand your frustration with the late communication, We strive to provide timely communication and apologise for any inconvenience this caused.

We appreciate your understanding.
Evans Halshaw Customer Services

5つ星のうち5の評価

Great service!

Had issues with my bank transfer and H was great throughout the experience. Great personality and made my buying experience a great fun experience! Highly recommended!

2024年9月7日
自発的なレビュー
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi James,

We're so glad to hear that you had a positive experience with our team.

We appreciate your kind words about H and their helpfulness.

We strive to provide excellent customer service and are delighted that you found the process enjoyable.

Evans Halshaw Customer Services

5つ星のうち5の評価

Best car salesman

Bought a car from helal abdin today and I received what I can describe the best customer service. His knowledge and understanding is incredible. Thank you so much! 100% come back to buy my next car!

2024年9月7日
自発的なレビュー
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi Jemma,

Thank you for your kind words.

We are delighted to hear that you had a positive experience and were impressed with the service you received.

We hope to see you again soon.
Evans Halshaw Customer Services

5つ星のうち1の評価

See comment to dealer on business…

See comment to dealer on business payment transactions.

2024年9月3日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi,

We understand your frustration with the business payment transactions.

We appreciate your feedback.
Evans Halshaw Customer Services

5つ星のうち5の評価

Cannon park Renault/Dacia was the…

Cannon park Renault/Dacia was the location we purchased our Jogger Extreme Hybrid from and Jack and Colleen were our sales people who looked after us extremely well and we want to take this opportunity to thank them for all their hard work in sourcing us our vehicle.

2024年8月30日
自発的なレビュー
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hello Matt,

Thank you for your kind review.

We are delighted to hear that you had a positive experience with Jack and Colleen.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

5つ星のうち5の評価

Rosie was amazing from start to finish

Rosie was amazing from start to finish. She went out of her way to make sure I got everything i wanted and kept all of her promises. She is a rare find in car sales

2024年8月9日
Evans Halshaw - Renault Middlesborough ロゴ

Evans Halshaw - Renault Middlesborough からの回答

Hi Ian,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Rosie.

We hope to be of service to you again!
Evans Halshaw Customer Services

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